Operations: Page 54
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Permission granted by Subway
Subway to launch massive menu revamp
On July 13, the sandwich chain will roll out 20-plus menu updates, including 11 new ingredients and six all-new or returning sandwiches as part of its Eat Fresh Refresh campaign.
By Julie Littman • July 6, 2021 -
Courtesy of Domino's Pizza
Domino's lets customers bet on speediness of carside delivery with DraftKings tie-up
The challenge lets DraftKings users predict whether orders will actually show up in under two minutes for a chance to win a share of a $200,000 pot.
By Peter Adams • June 28, 2021 -
Octavio Jones via Getty Images
OpinionThe restaurant renaissance is coming. Here's what the industry should expect.
The entire food supply chain is in recovery mode, and restaurants need to diversify their vendors and use back-of-house technology to keep up their supply, writes Chelsea van Hooven, global industry advisor at Choco.
By Chelsea van Hooven • June 25, 2021 -
Courtesy of PR Newswire
Donatos partners with Reef Kitchens to open a ghost kitchen
The delivery-only collaboration, which will expand the pizza chain's presence in Nashville, Tennessee, comes as the restaurant also grows through its relationship with Red Robin.
By Alicia Kelso • June 25, 2021 -
Spencer Platt via Getty Images
39% of restaurants can't afford June rent, report finds
Despite improvements from May, when 49% of restaurants couldn't pay rent, operators continue to struggle with inflation and a labor shortage, which are impacting revenue.
By Alicia Kelso • June 23, 2021 -
Thai Phi Le/Restaurant Dive
Red Robin to add 120 Donatos locations this year
The growth plan will bring the partnership that began in 2018 into more than 200 locations.
By Alicia Kelso • June 21, 2021 -
Permission granted by Wingstop
Wingstop debuts virtual brand focused on chicken thighs
As wing prices increase, Thighstop will instead provide a menu of bone-in and boneless thighs tossed in 11 different flavors.
By Julie Littman • June 21, 2021 -
Courtesy of Dickey's Barbecue Pit
Dickey's to add 100 ghost kitchens through Combo Kitchen partnership
This partnership will also include the barbecue chain's virtual brands Wing Boss and Big Deal Burger, which the company launched earlier this year.
By Julie Littman • June 18, 2021 -
Dan Kitwood via Getty Images
McDonald's CEO: '$7.25 in this day and age is not what you should be paying'
Chris Kempczinski said at the CNBC Global Evolve Summit Wednesday that hourly wages will rise to $15 across the industry regardless of legislative mandates due to the strength of the economy.
By Emma Liem Beckett • June 17, 2021 -
Retrieved from Krispy Rice on June 16, 2021
C3, Chowly partner to bring virtual brands to 10K restaurants
The collaboration will allow C3, which is currently in 250 kitchens, to rapidly expand through Chowly's network of enterprise and small restaurant clients.
By Julie Littman • June 16, 2021 -
Scott Olson via Getty Images
Yelp records its highest seated diners total ever in May
The number of diners seated via the platform, which surpassed pre-pandemic highs, was up by 48% in May 2021 compared to May 2019.
By Alicia Kelso • June 15, 2021 -
Permission granted by &pizza
&pizza offers $500 bonus to fully vaccinated employees
The incentive, provided to new hires and current employees, builds on the chain's previous offerings of paid-time off and subsidized transportation to get COVID-19 shots.
By Julie Littman • June 15, 2021 -
Courtesy of PR Newswire
Restaurant365 acquires restaurant management platform Compeat
Both companies provide similar solutions aimed at simplifying day-to-day operations, including accounting, inventory, scheduling, payroll and HR management, and the combined firm will serve over 28,000 restaurants.
By Alicia Kelso • June 14, 2021 -
Joe Raedle via Getty Images
Papa John's store owners pay $3.25M to settle drivers' vehicle reimbursement suit
It's not the first time a class of delivery drivers has filed suit over wage and hour claims related to reimbursements.
By Ryan Golden • June 11, 2021 -
Spencer Platt via Getty Images
NYC City Council considers allowing restaurant surcharges after pandemic
Restaurants would only be allowed to use these fees, which cap at 15%, if they pay all of their employees a minimum wage of $15 per hour before tips.
By Emma Liem Beckett • June 11, 2021 -
Courtesy of Starbucks
Starbucks resurrects reusable cup program after pandemic hiatus
The chain will restart the program on June 22 with a new contactless process that reduces touchpoints between employees and diners.
By Alicia Kelso • June 9, 2021 -
Sarah Silbiger via Getty Images
Quit rate for restaurant workers hits all-time high
Hiring levels reached 1.2 million in April for the accommodation and foodservice sector, but it also recorded the highest quit rate of any industry at 5.6%, according to the U.S. Bureau of Labor Statistics.
By Julie Littman • June 9, 2021 -
Permission granted by Kitchen United
Kitchen United launches licensing partnership with UK-based chain
Camile Thai, which operates in Ireland and the United Kingdom, will offer delivery and takeout exclusively at Kitchen United MIX locations, providing the ghost kitchen operator a new way to diversify its brands.
By Alicia Kelso • June 8, 2021 -
Spencer Platt via Getty Images
Report: 62% of Manhattan employees expected to return to offices by September
Despite the expectation of a growing office population, flexible work-from-home arrangements remain a concern for restaurants and bars in the Big Apple.
By Julie Littman • June 8, 2021 -
Michael M. Santiago via Getty Images
Report: 25% of online restaurant orders in 2020 were for delivery
For third-party delivery, guests spent about 32% more than takeout patrons, but after the pandemic these guests only spent 10% more than takeout customers, Paytronix found.
By Julie Littman • June 7, 2021 -
Spencer Platt via Getty Images
Restaurants gained 186K jobs in May, marking 5 straight months of employment growth
Since the start of the year, the industry has added 830,000 jobs, but it still remains 1.5 million below pre-pandemic staffing levels, according to the National Restaurant Association.
By Julie Littman • June 7, 2021 -
Permission granted by Taco Bell
Restaurant advocacy groups want to overturn NYC laws restricting fast food firings
The Restaurant Law Center and the New York State Restaurant Association claim that barring fast food chains from firing staff or cutting hours by more than 15% violates an employer's state and federal constitutional rights.
By Alicia Kelso • June 3, 2021 -
Permission granted by Presto
Presto rolls out product suite aimed at improving restaurant labor
The technology company's Staff Multiplier offers various tools, including handheld devices and tablets, that could help understaffed operators contend with strong diner demand.
By Julie Littman • June 3, 2021 -
McDonald's pilots automated drive-thru ordering in Chicago
The 10 restaurants testing the tech report roughly 85% order accuracy and only around 20% of orders at these locations need to be recorded by an employee, CEO Chris Kempczinski said at Bernstein's Strategic Decisions Conference.
By Emma Liem Beckett • June 3, 2021 -
Chuck E. Cheese will hire 5K employees this summer
The eatertainment chain's hiring push may pale in comparison to some of its quick-service peers, but it does illustrate signs of recovery after a tumultuous year that included bankruptcy.
By Alicia Kelso • June 2, 2021
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