Operations: Page 53
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Punch Bowl Social declares bankruptcy after nightmare year for eatertainment
As of Dec. 8, the company was only operating three out of its 14 units with limited capacity. The open venues were losing money on a daily basis and the company has since closed them.
By Julie Littman • Dec. 22, 2020 -
Papa John's to give employees $2.5M in end-of-year bonuses
The additional pay will be awarded to 14,000 team members across the company’s corporate restaurants and supply chain.
By Emma Liem Beckett , Julie Littman • Dec. 22, 2020 -
Trendline
Back-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Top 10 employment lawsuits that impacted restaurants in 2020
Pandemic disruption hasn't stopped employment-related lawsuits from showcasing ongoing labor issues, from sexual harassment to gender and race discrimination, that still plague the industry.
Dec. 21, 2020 -
Burger King teams up with Google to add online ordering
This integration, which begins Monday at 5,000 restaurants, will allow customers to search for the nearest location, order and pay.
By Julie Littman • Dec. 18, 2020 -
DC approves rehiring bill for hospitality workers
Restaurants, with some exceptions, will be required to send job offers to employees they laid off during the pandemic when their jobs become available again, per a bill passed by the city council.
By Emma Liem Beckett • Dec. 18, 2020 -
Emerging from bankruptcy, California Pizza Kitchen hires new CFO
Judd Tirnauer will lead CPK's financial restructuring strategy, focus on growth opportunities, and oversee the accounting and finance teams.
By Jane Thier • Dec. 17, 2020 -
Luckin Coffee hit with $180M SEC fine
The company misstated earnings and revenue to suggest it was achieving rapid growth and increased profitability when it wasn't, the Securities and Exchange Commission says in its settlement agreement.
By Robert Freedman , Emma Liem Beckett • Dec. 17, 2020 -
Sweetgreen will open its first drive-thru in 2021
The test location will feature dedicated parking spots where diners can order from intercoms. Customers who want to eat on-premise can dine in their cars or at an outdoor patio area.
By Emma Liem Beckett • Dec. 17, 2020 -
McDonald’s USA president calls for end of corporate communication freeze, Restaurant Business reports
Joe Erlinger called on franchisees in a video Thursday to end a six-week halt in nonessential communication with corporate, which was incited by frustration over new fees and the end of a Happy Meal subsidy.
By Emma Liem Beckett • Updated Jan. 22, 2021 -
Postmates joins Uber, DoorDash in bankrolling driver benefits in CA with price hikes
The aggregators are rolling out customer fees to help pay for healthcare subsidies, mileage reimbursement and occupational insurance they promised in winning ballot measure Proposition 22.
By Emma Liem Beckett • Updated Jan. 20, 2021 -
Bankruptcy court approves By Chloe's plan to sell company
Co-founder and chef Chloe Coscarelli is reportedly exploring a bid for the company, which she left after a dispute with a shareholder.
By Julie Littman • Updated Jan. 8, 2021 -
Domino's to offer over $9.6M in bonuses to 11,500 employees
During December, company-owned restaurant and supply chain workers will receive up to $1,200 in extra compensation.
By Julie Littman • Dec. 14, 2020 -
As winter looms, NYC restaurants shutter indoor dining once again
The NYC Hospitality Alliance said in an email the ban "is at odds with the State's own data that’s been presented as driving these decisions, and it will be the last straw for countless more restaurants and jobs."
By Emma Liem Beckett • Dec. 14, 2020 -
Q&A
Should you close, sell or declare bankruptcy? What restaurants need to know.
Edward Webb, advisory partner at consultancy BPM, discusses what operators struggling to meet their financial obligations should consider in their next steps.
By Julie Littman • Dec. 14, 2020 -
All US Starbucks employees to make at least $15 an hour in 3 years
The company's latest commitment follows an announcement to begin increasing pay by at least 10% starting Dec. 14.
By Julie Littman • Dec. 10, 2020 -
Taco Bell CFO moves to Qdoba after 6 months
Leviathan Winn, who spent the bulk of his career in investment banking before stepping in as Taco Bell's global CFO in May, was named Qdoba's finance chief Monday.
By Jane Thier • Dec. 9, 2020 -
Dive Awards
Executive of the Year: Rob Lynch, Papa John's
Lynch vaulted the pizza chain from a culture crisis left by founder John Schnatter to a path to growth marked by menu innovation, a marketing reset and deep franchisee support.
By Emma Liem Beckett • Dec. 9, 2020 -
Dive Awards
Company of the Year: Chipotle
While its digital platform has become a major driver of sales during the pandemic, the company's shifting menu innovation and marketing strategies continue to help boost brand awareness and sales.
By Julie Littman • Dec. 9, 2020 -
Dive Awards
The Restaurant Dive Awards for 2020
From Chipotle to DoorDash, these are the companies and executives that led restaurant industry innovation in a time of crisis.
By Restaurant Dive Team • Dec. 9, 2020 -
Papa John's cooks up a supplier diversity program from scratch
A top-down mandate and good data are essential ingredients in a successful effort to diversify suppliers, said the pizzamaker's director of diversity, equity and inclusion.
By Emma Cosgrove • Dec. 8, 2020 -
Hooters to expand its fast casual chain through franchising
Parent company HOA Brands wants to take the seven-unit wings concept to more than 100 units by 2022.
By Julie Littman • Dec. 8, 2020 -
McDonald's the latest restaurant chain to accuse Tyson, Pilgrim's Pride of price fixing
The fast-food giant joins other restaurants, CPG companies, grocery chains and distributors who have levied similar changes against the chicken processors.
By Lillianna Byington • Updated April 8, 2021 -
Restaurants reported a net loss of jobs for the first time since April
A new study from the National Restaurant Association also reveals job losses could get worse, with only 5% of operators expecting to increase staffing levels in the next three months.
By Julie Littman • Dec. 7, 2020 -
McDonald’s US franchisees to shoulder more costs, Bloomberg reports
The fast food chain is ending a $300-per-month subsidy it pays each franchisee and is shifting operators to a "pay as you go" model for tech investment, and operators told Restaurant Businesses these changes caught them by surprise.
By Emma Liem Beckett • Dec. 4, 2020 -
Del Taco to pay $1.25M to settle sexual harassment lawsuit
The settlement is among the largest financially of the year for sexual harassment cases based on a search of EEOC database in 2020.
By Julie Littman • Dec. 4, 2020