Operations: Page 55
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Chuck E. Cheese will hire 5K employees this summer
The eatertainment chain's hiring push may pale in comparison to some of its quick-service peers, but it does illustrate signs of recovery after a tumultuous year that included bankruptcy.
By Alicia Kelso • June 2, 2021 -
Scott Olson via Getty Images
Chicago and other cities support outdoor dining expansions even as pandemic wanes
Expanded outdoor dining has been "a critical lifeline" for restaurants. As some cities aim to extend the changes or make them permanent, Chicago is awarding $2.3 million in grants for those and other community outdoor spaces.
By Jason Plautz • June 2, 2021 -
J.D. Pooley via Getty Images
Q&AQ&A: How Walmart's restaurants are evolving
Darryl Spinks, the company's head of retail services, talks about the shift into ghost kitchens and plans to more actively court small and regional restaurant tenants.
By Jeff Wells • May 28, 2021 -
Courtesy of Chipotle
Q&AWhy Chipotle tapped Discord in its push for fresh recruitment tactics
Chipotle's Director of Talent Acquisition Michael Miller dishes on the burrito giant's hiring event hosted by the instant messaging platform.
By Katie Clarey • May 26, 2021 -
Joe Raedle via Getty Images
Danny Meyer's equity group invests $21.5M in 7shifts' labor technology
7shifts will use the funding to scale its team and expand its product offerings, including scheduling and employee communication platforms.
By Alicia Kelso • May 26, 2021 -
Courtesy of H-E-B
Deep DiveFood halls, ghost kitchens and the future of in-store restaurants
Rather than shying away from offering fresh meals and in-store dining due to lingering safety concerns and elevated at-home cooking trends, grocers are leaning into restaurants like never before.
By Jeff Wells • May 24, 2021 -
Permission granted by Chipotle
Chipotle aims to gamify mental health goals with Aduro partnership
Chipotle workers will be able to earn gift cards, healthcare discounts and other benefits by achieving well-being goals set on virtual wellness platform Strive.
By Katie Clarey • May 24, 2021 -
Leon Neal via Getty Images
Donatos turns to 'dinnerviews' to find job applicants
The "dinnerviews" consist of walk-in interviews that don't require an appointment, at which jobs can be offered "on the spot." Applicants will then receive a certificate for a free, large one-topping pizza.
By Kathryn Moody • May 24, 2021 -
Spencer Platt via Getty Images
Report: Diner demand is up at full-service restaurants, but guest sentiment is down
Sit-down operators may be busier than ever since the start of the pandemic, but guest sentiment declined during Q1 because of frustration with service and ambiance, according to Black Box Intelligence data.
By Julie Littman • May 24, 2021 -
dapiki moto. (2020). "New Normal" [Photograph]. Retrieved from Unsplash.
OpinionHow a more financially stable workforce can fuel restaurant industry recovery
Forty-eight percent of restaurant workers said they'd be willing to leave their job for one that gives them their tips immediately at the end of their shift, writes Andrew Garner of Netspend.
By Andrew Garner • May 21, 2021 -
Retrieved from Panera on May 20, 2021
Panera unveils double drive-thru store design
Going forward, all Panera builds and remodels will feature this design, and most locations will be in suburban markets to accommodate the drive-thrus.
By Emma Liem Beckett • May 20, 2021 -
Permission granted by IHOP
IHOP will open first fast casual unit in NYC after 1-year delay
The casual dining chain was forced to pause the launch of its Flip'd concept during the pandemic, but now expects to open four fast casual locations this year as part of an initial pilot.
By Julie Littman • May 20, 2021 -
Permission granted by Goldbelly
Goldbelly snags $100M after seeing 300% growth in 2020
The novelty food delivery service will put this capital infusion toward scaling its technology and operations and accelerating the onboarding of new chefs and restaurants.
By Emma Liem Beckett • May 19, 2021 -
Courtesy of Quiznos
Quiznos, Taco Del Mar to open 100 ghost kitchen units
The Rego Restaurant Group brands join a growing network of chains, including Saladworks and Wow Bao, that have partnered with Ghost Kitchen Brands.
By Julie Littman • May 19, 2021 -
Permission granted by Chipotle/ Design by Adeline Kon/Restaurant Dive
Deep DiveRetention is key to solving the restaurant industry's labor crisis
As many restaurants struggle to bring on employees, others have had success with keeping their workers by creating a positive company culture, boosting benefits and offering clear paths for career growth.
By Julie Littman • May 18, 2021 -
Retrieved from Focus Brands on May 17, 2021
Auntie Anne's debuts first drive-thru in Texas
The 1,200-square-foot franchised location near Dallas is co-branded with Jamba.
By Emma Liem Beckett • May 17, 2021 -
Permission granted by Wendy's
Wendy's pursues ghost kitchens, says 30% of new units will be nontraditional
The chain's U.S. digital business grew to roughly 7.5% of sales in Q1 2021 thanks to increases in mobile ordering and delivery, inspiring store designs with delivery drivers in mind, Chief Development Officer Abigail Pringle said.
By Emma Liem Beckett • May 14, 2021 -
McDonald's raises pay at US corporate stores ahead of planned worker strike
McDonald's is raising hourly wages by an average of 10% at its U.S. company-owned restaurants, impacting more than 36,500 employees. Ninety-five percent of the chain's U.S. footprint will not be affected, however.
By Emma Liem Beckett • May 13, 2021 -
Courtesy of IHOP
Following first quarter rebound, Applebee's, IHOP parent hires new CFO
On June 14, Vance Chang will replace Dine Brand's corporate controller and interim CFO Allison Hall, who is moving into the chief accounting officer role.
By Jane Thier • May 13, 2021 -
Retrieved from Chick-fil-A on May 07, 2020
Chick-fil-A will launch a virtual brand in Nashville
While the chain has tested ghost kitchens, this appears to be its first virtual brand. The concept, called Little Blue Menu, will serve Chick-fil-A's classic menu alongside roasted chicken and wings.
By Julie Littman • May 13, 2021 -
Rosie Bradbury/Industry Dive
Sweetgreen files for IPO
The news comes on the heels of a $156 million cash infusion led by Lone Pine Capital in January, as well as the chain's plans to pilot a drive-thru this year and invest in suburban expansion.
By Emma Liem Beckett • Updated June 21, 2021 -
Courtesy of Subway
Subway goes on a hiring spree for 40K workers
Despite a history of sluggish unit and sales growth, the chain looks to fill roles ranging from entry-level to management after closing 10% of its units last year.
By Alicia Kelso • May 11, 2021 -
Photo illustration by Adeline Kon/Restaurant Dive; photograph by Justin Sullivan via Getty Images
Deep DiveHelp wanted: How chains are adjusting hiring tactics to boost staffing
Amid an ongoing labor shortage, major restaurant brands are experimenting with mass hiring events, bonuses, pay raises and streamlined application processes to attract much-needed employees.
By Julie Littman • May 11, 2021 -
Joe Raedle via Getty Images
Deep DiveHow the labor shortage is shifting restaurant strategy
Diners are returning in droves as COVID-19 dining room restrictions ease, but staff are hard to come by, creating a difficult balancing act for operators trying to recoup lost revenue.
May 11, 2021 -
Chris Hondros via Getty Images
Deep DiveUp from the ashes: Restaurant CFOs prepare for boom
Profit-hungry restaurant CFOs blindsided by the pandemic get ready for robust economic growth, offering lessons for leaders in less-stressed industries.
By Jim Tyson • May 10, 2021
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