The Latest
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8 restaurant industry trade shows to attend in 2025
This year is brimming with restaurant conferences and trade shows covering key issues for the sector, from franchising strategy to economic forecasts.
Updated Jan. 31, 2025 -
Burger King accelerates remodels, refranchising
The QSR giant will start selling off the restaurants it acquired in its $1 billion Carrols deal two years ahead of schedule.
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Inside Golden Corral’s complete tech overhaul
CIO Dawn Gillis said the buffet chain’s new tech infrastructure, built by Qu, will help it double off-premise sales this year.
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From vending machines to airports: How CPK is reaching more diners
California Pizza Kitchen is also investing in a virtual brand partnership and expansion of consumer packaged goods to reach more diners.
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Popeyes will remodel stores and beef up ad spending
Restaurant Brands International will add equipment, ranging from a cloud-based point-of-sales system to an automated batter-maker, at the chicken chain’s U.S. stores.
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Denny’s to increase store closures
The chain expects to shutter 70 to 90 restaurants in 2025 due to low volumes and lease expirations, compared to 88 store closures last year.
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Retrieved from EG America.
EG America names new head of branded QSR operations
The retailer has appointed a leader for its department that recently launched three fresh restaurant concepts.
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Tropical Smoothie Cafe hires Baskin-Robbins vet as COO
Jonathan Biggs joins the company during a rapid growth period. The chain also promoted Chris Sasser to CFO and Karen Wickliffe to general counsel.
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McDonald’s looks to loyalty to recapture traffic after disappointing quarter
The chain aims to reach its goal of 250 million 90-day active MyMcDonald’s Rewards users and $45 billion in annual systemwide sales by 2027.
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NRA: 95% of restaurant operators say diners are more value-conscious
Forty-seven percent of operators are planning to offer discounts or value promotions this year, per National Restaurant Association research.
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McDonald’s will bring back snackwraps, chicken strips to boost sales
The Golden Arches will emphasize menu innovation in the chicken category this year to recover traffic momentum that was stalled by its E. coli outbreak.
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Yum Brands to scale loyalty, personalization in 2025
Taco Bell’s parent company is leveraging loyalty programs and AI-driven personalization in pursuit of higher digital sales.
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The restaurant labor market in 6 key statistics
Turnover generally fell in 2024, while unemployment and total jobs increased slightly, indicating a return to pre-pandemic labor market dynamics.
Updated Feb. 10, 2025 -
One-third of independent restaurants expect sales declines from tariffs
Comparatively, 40% of small business owners expect no sales impact from U.S. tariffs on China and potential tariffs on Mexico and Canada, according to an Alignable survey.
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Panera Bread hires Dunkin’ vet as CIO
Santhosh Kumar, who spent almost two decades in IT roles at Dunkin’, will develop and deploy tech across the chain’s 2,200-plus cafes.
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Chipotle builds 2025 around ‘total guest experience,’ CEO says
The company will continue to roll out kitchen equipment and mobile order-focused Chipotlanes to keep order throughput high.
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NRA: Traditional restaurant sales will surpass $1.1 trillion in 2025
The entire foodservice industry will reach $1.5 trillion in annual sales despite labor and food cost challenges thanks to pent-up diner demand, the National Restaurant Association predicts.
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Yum Brands launches integrated tech platform
Thousands of Taco Bell, Pizza Hut and KFC restaurants already use Byte by Yum, which includes kitchen management and point-of-sale tools.
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Applebee’s president Tony Moralejo steps down
Moralejo’s departure follows last week’s announcement that parent company Dine Brands would cut 9% of its workforce.
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Starbucks says ‘Hello Again’ by advertising around the Super Bowl
A new spot and a free coffee promotion on the Monday after the big game are part of the chain’s marketing-powered turnaround plan.
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Chipotle’s LTOs drove 7% same-store sales bump in 2024
Chicken Al Pastor and Smoked Brisket boosted traffic at the chain, which plans to roll out Chipotle Honey Chicken — its best-performing test LTO — this year.
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Boston wants delivery firms to give drivers liability insurance
Under the proposed ordinance, aggregators like DoorDash and Uber Eats would need to meet data-sharing requirements to obtain an operating permit.
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Opinion
How nonalcoholic beverages are driving the next wave of profits
Expanded zero-proof menus are attractive to Gen Z, who drink 20% less than millennials, and yield better margins than traditional cocktail offerings, writes Sidework CEO Rishabh Kewalramani.
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McDonald’s sales are still sluggish 3 months after E. coli outbreak
While value offerings are helping improve sales, some franchisees have yet to fully recover their visits and sales comps as of January, a BTIG report finds.
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Waffle House adds 50-cent surcharge due to egg shortage
Egg prices are expected to rise 20% this year due to the impact of bird flu, and operators and chains are finding ways to make up the cost.