The Latest
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Spencer Platt via Getty Images
Tracking the same-store sales of 21 major restaurant chains
Sales at pizza and casual dining brands have struggled, while QSR giants like McDonald’s and Starbucks saw anemic changes and fast casuals Cava and Chipotle made big gains.
Updated March 20, 2025 -
jacoblund via Getty Images
Sponsored by Restaurant365Tech resolutions 2025: Must-have tools that will define the future of restaurant operations
AI and inventory tech are reshaping restaurants—see the must-have tools for 2025 success.
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Justin Sullivan via Getty Images
Jack in the Box will shutter up to 200 stores, mulls Del Taco sale
The brand will also scale back its company-owned development starting next year and sell off real estate to pay down debt.
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Justin Sullivan via Getty Images
Chipotle’s same-store sales wobble on economic uncertainty
The fast casual giant — a sales overperformer in 2024 — said its comparable transactions fell in what could be an early warning of anemic diner spending.
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Justin Sullivan via Getty Images
GJ Hart resigns as Red Robin CEO
Hart, who led the brand through the first two years of its “North Star” reinvention plan, will be replaced by Board Chairman David Pace.
Updated April 24, 2025 -
Permission granted by Del Taco
Del Taco’s new meal boxes mirror Taco Bell deal
The value bundles — which are priced between $5 and $9 — come as the chain battles shrinking same-store sales.
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Screenshot: Google Maps
Kroger to close 2 restaurants
The grocer is shuttering Kitchen 1883 eateries in Union, Kentucky, and Cincinnati, but plans to continue operating a third location in a supermarket next to its headquarters.
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Catherine Ivill via Getty Images
Nando’s Peri-Peri hires Ruby Tuesday vet as CEO
Kimberly Grant, who is also former CEO of Jose Andres Group, will oversee the chain’s growth as it opens more company-owned locations in the U.S.
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Courtesy of Zaxbys
Q&AZaxbys’ CMO on breaking through the chicken category with ‘sauce’
The chain’s first work from Goodby Silverstein & Partners introduces a brand character that speaks to both signature sauces and cool charisma.
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Courtesy of Salad and Go
Salad and Go hires former Krispy Kreme head as CEO
The salad chain’s central kitchen operating model bears a resemblance to the doughnut maker’s hub-and-spoke structure, which Mike Tattersfield has seven years of experience leading.
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Permission granted by Uber
FTC lawsuit: Uber made it too hard to cancel Uber One subscriptions
Uber contests the allegations, which include claims the delivery platform signed consumers up without their consent and charged them too early, according to a complaint filed Monday.
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Mario Tama via Getty Images
Cava is poised to outperform restaurant industry, analysts say
The Mediterranean fast casual chain is the clear segment leader, and is on course for 1,200 stores by 2033, TD Cowen estimated.
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Justin Sullivan / Staff via Getty Images
How KFC’s customer listening program helps it nail the first experience
The program is designed to collect data from a range of sources, disseminate findings across the company and coordinate teams to solve customer pain points, KFC COO Rob Swain said.
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Courtesy of Chipotle/Photograph by Media Wisdom Photography Ltd
Chipotle is going to Mexico
Alsea, a restaurant operator with 4,700 restaurants in Latin America and Europe, will build the chain’s first Mexico location by early 2026.
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Courtesy of KFC
KFC’s US sales fall behind Raising Cane’s, Wingstop
Sales at most American QSR chicken chains rose in 2024, but fell 4% at KFC, according to a Circana report on the 50 largest U.S. restaurant brands.
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Retrieved from Wawa.
10 notable c-store foodservice launches this past month
Convenience retailers debuted fresh takes on sandwiches, smoothies and more in March and April. Here’s what caught our attention.
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Courtesy of Sweetgreen
Sweetgreen COO Rossann Williams resigns
Williams will remain with the chain until June as an advisor after stepping down from a role she held for over a year.
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Permission granted by 7 Brew
7 Brew opens first walk-thru location in Walmart
The coffee chain’s partnership with the mega retailer will help diversify 7 Brew’s development model as it works toward becoming a nationwide brand.
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Araya Doheny via Getty Images
Massachusetts slaps Dunkin’, McDonald’s, Subway operators with $226K in child labor fines
Franchisees allegedly employed minors without proper permits, and kept them working too long and without proper supervision, according to the state attorney general.
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kali9 via Getty Images
Circana: Restaurant traffic stalled in 2024, but diner spending rose 2%
Starbucks, McDonald’s and Burger King all had flat spending, but Circana’s David Portalatin said “flat is the new up” given current macroeconomic trends.
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Courtesy of Taco Bell
Taco Bell Nuggets return, teasing more Crispy Chicken menu items
After a strong initial performance, the chain is using the Nuggets LTO as a test run for adding Crispy Chicken to its regular menu next year.
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Permission granted by Krystal
Krystal to open first Texas travel center location
The QSR is focusing on non-traditional locations like travel centers, c-stores and airports as part of a strategy to add high-traffic restaurants to its portfolio.
Updated April 17, 2025 -
Justin Sullivan via Getty Images
57-unit Burger King operator goes bankrupt
Despite high performance metrics, Consolidated Burger Holdings has faced traffic declines and revenue losses since the COVID-19 pandemic.
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Courtesy of 7-Eleven
7-Eleven to open 1,300 new stores through 2030
The retailer also expects to roughly double the number of stores that include a QSR, from 1,080 to 2,100, as it gears up for a 2026 IPO.
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Courtesy of Scooter's Coffee
Scooter’s Coffee switches to points-based loyalty
The new program is designed to expand the range of products available for redemption and boost ordering through Scooter’s digital channels.
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Antonio_Diaz via Getty Images
NRA: Consumers want more takeout, but lack the cash
Millennials and Gen Z consumers largely view takeout as a vital part of their lifestyles, per a National Restaurant Association report.
