Franchising


  • A Zaxby's logo used for the chicken chain.
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    Glenn, Miles. (2022). "Zaxby's" [Photograph]. Retrieved from Flickr.
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    Zaxby’s faces lawsuit for allegedly refusing to accommodate pregnant teen

    A manager allegedly told the plaintiff to work in the restaurant’s hot kitchen and fired her because she asked to be reassigned, according to the complaint.

    By Laurel Kalser • July 17, 2024
  • antitrust enforcement
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    Chip Somodevilla via Getty Images
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    FTC takes aim at undisclosed franchising fees

    The agency also said policies that keep franchisees from reporting potentially illegal business practices to regulators are against the law.

    By July 15, 2024
  • A Potbelly storefront with green decor. A pillar says grand opening.
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    Permission granted by Potbelly
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    Potbelly opens shop inside the Pentagon

    The chain is focusing on expanding at military bases and installations, with two shops also set to open at Fort Liberty in North Carolina later this year.

    By July 12, 2024
  • An image of a drive-thru building
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    Permission granted by Schlotzsky's
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    Schlotzsky’s hires chief brand officer

    Donna Spangler-Josephson will lead the deli chain’s marketing and branding efforts as it looks to reverse a gradual erosion of its store base.

    By July 12, 2024
  • A photo of the exterior of a convenience store in Nebraska. The side of the building says "Quiznos" and "Pump & Pantry."
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    Permission granted by Quiznos
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    Pump & Pantry expands Quiznos partnership

    After a “highly successful” initial rollout over the past two years, the companies decided to grow the deal from four to 10 sites by 2026.

    By Jessica Loder • July 11, 2024
  • A rendering of Potbelly's 1,800 square foot design
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    Permission granted by Potbelly
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    An inside look at Potbelly’s small-format restaurant

    The company joins a list of chains turning to smaller store footprints as a way to decrease development and operational costs while accelerating growth.

    By July 10, 2024
  • Dave's Hot Chicken food spread out on a table.
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    Courtesy of Dave's Hot Chicken
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    Dave’s Hot Chicken to expand into UK, Ireland with 60-unit deal

    Azzurri Group, an experienced franchisee that operates 230 restaurants in the region, will open its first Dave’s location in London during Q1 2025. 

    By July 9, 2024
  • A rendering of a dining room with chairs, tables and booths with green interiors and framed pictures on the walls.
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    Permission granted by Perkins
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    How Perkins’ multifaceted refresh aims to accelerate growth

    The company is “elevating and adapting the brand” with its new name, store updates and an upcoming menu overhaul, President Toni Ronayne said in an interview.

    By July 8, 2024
  • An image of a Jack in the Box restaurant.
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    Justin Sullivan via Getty Images
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    Jack in the Box to re-enter Chicago market in 2025

    The brand, which last operated in the market four decades ago, will start with the development of eight company-operated stores.

    By July 3, 2024
  • Burritobar's barbacoa bowl. Slow cooked, pulled beef on top of a variety of Tex-Mex ingredients.
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    Courtesy of Burritobar
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    Burritobar signs 93-unit NJ master franchise deal

    Burritobar will target secondary and tertiary suburban markets anchored by shopping centers in its initial phase of U.S. expansion, CDO Jeff Young said.

    By Updated July 2, 2024
  • An image of a woman and a man standing next to a calkboard sign that says "we are open for brunch lunch dinner."
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    Rawpixel via Getty Images
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    Back to Basics: 5 ways restaurants can prepare for a successful grand opening

    Training, research, marketing, influencer buzz and loyalty programs can all ensure patrons walk into the restaurant on day one, and return during the weeks after, experts say. 

    By Danielle McLean • June 28, 2024
  • Arby's drive-thru
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    Permission granted by Arby's
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    Arby’s franchisee files for Chapter 11 bankruptcy

    Miracle Restaurant Group declared its second bankruptcy since 2010, citing financial pressures, rising costs, negative same-store sales and its inability to sell a number of low-performing stores.

    By June 26, 2024
  • An image of a refreshed Subway.
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    Courtesy of Subway
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    48-store Subway operator declares bankruptcy after wrongful death suit appeal denied

    River Sub owes the survivors of a murdered manager nearly $3 million, by far the largest liability on its balance sheet.

    By June 25, 2024
  • An image of a front counter with bundt cakes in the display case
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    Permission granted by Nothing Bundt Cakes
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    Nothing Bundt Cakes plots path to 1K units by 2027

    The dessert shop opened its 600th unit this month and plans to open 120 this year as it works toward an annual growth rate of around 150 new units.

    By June 20, 2024
  • An exterior image of a Pizza Hut with bricks and red signage
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    Courtesy of Yum Brands/Pizza Hut
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    Why Pizza Hut closed several locations in the Midwest

    Roughly a dozen locations in Indiana temporarily closed in June as operator EYM Group faces an ongoing legal battle with the chain over a contract dispute. 

    By June 20, 2024
  • A Qdoba store around dusk.
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    Permission granted by Qdoba
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    Qdoba offers $100K cash bonus to spur new franchisee commitments

    The company aims to double its store count in seven years and will reward new and existing operators who open units by September 2026.

    By June 18, 2024
  • A sign is posted in front of a McDonald's restaurant on April 28, 2022 in San Leandro, California.
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    Justin Sullivan / Staff via Getty Images
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    Traffic at QSR chains in California declines following minimum wage increase

    Price increases meant to offset the cost of the sector’s $20 minimum wage in the state have significantly dented customer visits, data from Placer.ai shows. 

    By June 13, 2024
  • A Jack in the Box sign looms ominously from behind a hedge.
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    Justin Sullivan via Getty Images
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    Jack in the Box to enter Georgia with 15-store deal

    The fast food chain’s move into the the Peach State is a major boost to its expansion strategy in the Southeast, which has also focused on Florida.

    By June 12, 2024
  • A photos of &pizza CEO Mike Burns
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    Permission granted by &pizza
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    Q&A // Meet the exec

    How &pizza’s CEO brought the cool back into the brand

    Mike Burns, now seven months into his tenure at the pizza chain, turned the music up in stores and told employees to be who they are as part of reviving the brand’s culture.

    By June 6, 2024
  • An image of a bar with red chairs and TGI Fridays signage in the background
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    Courtesy of TGI Fridays
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    Why TGI Fridays expects hotels to be a growth channel

    The full-service chain, which opened a unit inside Hilton Garden Inn in Hollywood, California, says converting generic restaurants inside hotels decreases time and cost to develop.

    By June 6, 2024
  • A photo of a variety of Mexican-style food on a wooden table, including a variety of tacos, nacho chips with cheese and churros. A plastic drink cup says "Rusty Taco."
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    Permission granted by Rusty Taco
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    Good 2 Go grows partnership with Mexican QSR

    Rusty Taco will open its first seven shops in Colorado alongside the convenience store chain’s locations

    By Jessica Loder • June 4, 2024
  • An image of a man in a suite in front of a light background
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    Permission granted by Swig
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    Swig hires Dutch Bros exec as chief development officer

    Daniel Batty brings over 20 years of QSR experience to his role at the 81-unit beverage chain that has 500 signed franchised agreements. 

    By June 4, 2024
  • A photo of McDonald's menu
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    Brandon Bell via Getty Images
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    McDonald’s disputes claims prices have risen 100%

    Joe Erlinger, McDonald’s U.S. president, said pricing on the Big Mac has gone up 21% since 2019 and is in line with inflation.

    By May 30, 2024
  • A photograph of two drive-thru menu boards at Captain D's.
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    Permission granted by Captain D's
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    Captain D’s signs its largest development deal to date

    The seafood chain’s 26-unit deal with Amazing Food Concepts marks a meaningful shift in the composition of its store base toward franchised units.

    By May 29, 2024
  • Love's
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    Retrieved from Naf Naf.
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    Naf Naf grows partnership with Love’s

    After debuting the Middle Eastern cuisine restaurant in 2020, Love’s will have six locations across travel stops in five states by the end of this year.

    By Brett Dworski • May 29, 2024