Operations: Page 52


  • restaurant vaccine tracker
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    Kendall Davis/Restaurant Dive
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    Tracking restaurant industry priority for the COVID-19 vaccine

    President Joe Biden announced a deadline of April 19 for all adults in every state to be eligible for the coronavirus vaccine.

    By Updated April 7, 2021
  • A look at Wow Bao's dark kitchen operation
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    Permission granted by Wow Bao
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    Wow Bao to reach 1K locations through its host kitchen program

    The fast casual brand, which currently has 150 locations, is using this initiative to expand into new markets while also providing outside restaurant partners additional revenue.

    By Jan. 26, 2021
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
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    Ward, Billie Grace. (2020). "Stylish Outdoor Dining, Tacombi" [photograph]. Retrieved from Flickr.
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    NRA: Restaurant sales will rise 11% in 2021 after 24% dip last year

    Bars and taverns suffered the most in 2020 with a sales decline of 65%, while full-service decreased 30%, according to the National Restaurant Association's 2021 State of the Restaurant Industry Report. 

    By Jan. 26, 2021
  • Subway to bring branded products to food retail

    After launching Subway Grocery in April, the sandwich chain ventures further into the supermarket space as it partners with Broad Street Licensing Group.

    By Catherine Douglas Moran • Jan. 22, 2021
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    Thai Phi Le
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    Dunkin' is testing salads in 6 locations

    This pilot with Farmer's Fridge could be a play for both off-premise demand and stronger lunch traffic, an area rival Starbucks has also been investing in. 

    By Alicia Kelso • Jan. 22, 2021
  • Starbucks employee at a drive-thru wearing a mask
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    Retrieved from Starbucks on May 22, 2020
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    Starbucks partners with Washington for state's vaccine distribution

    The coffee chain will lend its expertise in operational efficiency, scalable modeling and human-centered design and support. 

    By Jan. 19, 2021
  • Fogo de Chao's outdoor dining
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    Permission granted by Fogo de Chao
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    How Fogo de Chao, STK balance off-premise with experience

    The challenge for both brands was developing solutions that would be robust enough to withstand the pandemic environment without compromising the reason diners visit them in the first place: experience. 

    By , Jan. 19, 2021
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    Thai Phi Le
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    Why Chipotle is still hiring while other restaurants shutter

    Chipotle has hired thousands during the pandemic thanks to digital growth and a focus on employee benefits, promotions and inclusion.

    By Sheryl Estrada • Jan. 15, 2021
  • Panera takes its catering business virtual

    The chain's Virtual Catering program allows companies to buy digital, timestamped vouchers to send to remote employees or clients ahead of an online meeting or event.

    By Alicia Kelso • Jan. 14, 2021
  • Kitchen United
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    Permission granted by Kitchen United
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    Kitchen United to open 16 centers this year

    The company is doubling down on existing high-value markets like Chicago and Los Angeles while it plans to expand into new ones like New York City and the Bay Area later this year. 

    By Jan. 14, 2021
  • An image of a building with glass and a yellow sign that says Fatburger next to an image on orange buffalo
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    Permission granted by Fat Brants
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    Noodles & Company opens first ghost kitchen in Chicago

    The Humboldt Park location will allow customers to order meals through the company's loyalty app, as well as third-party partners, for pickup and delivery.

    By , Updated May 20, 2021
  • Denny's diversifies with rollout of 2 virtual brands

    The Burger Den will open in February, while The Melt Down, which will focus on sandwiches, launches in the spring. 

    By Jan. 12, 2021
  • Two restaurant employees at Pearl Dive Oyster Palace in Baltimore, Maryland
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    "The image" by Elvert Barnes is licensed under CC BY-SA 2.0
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    Restaurants will see transition, not recovery, in 2021, experts say

    Though 2021's performance will still be marred by dining room closures and capacity restrictions, there is still opportunity for the industry to take steps toward market improvement, panelists shared at ICR Monday. 

    By Jan. 12, 2021
  • Restaurant that is offering takeout and curbside during the novel coronavirus pandemic of 2020.
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    Alabama Extension. (2020). "The image" [Photograph]. Retrieved from Flickr.
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    Major gap exists between casual and QSR recovery, per NPD data

    The full-service category experienced transaction declines of 30% in December versus an 8% decrease for quick-service restaurants.

    By Alicia Kelso • Jan. 11, 2021
  • Chipotle hiring event January 2020
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    Retrieved from Chipotle on January 11, 2021
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    Chipotle aims to fill 15K new positions during national hiring event

    The company's "Coast to Coast Career Day" will be held on Jan. 14 and comes as the company plans to open 200 restaurants in the future. 

    By Jan. 11, 2021
  • Obtained week of Feb. 20, 2020 and PR rep Matt Putin said we can use this for publication at anytime
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    Permission granted by Checkers & Rally's
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    Checkers & Rally's parent lands $20M in private equity funding

    The capital injection from Oak Hill Capital Partners will fuel the chain's five-year expansion plans, which includes 72 new restaurants in its development pipeline.

    By Jan. 11, 2021
  • Sponsored
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    Andrea Piacquadio/Pexels

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    Sponsored by Perdue Foodservice

    Menu claims help increase profit

    Consumers are still interested in premium ingredients and transparency when choosing where to go and what to order when dining out.

    Jan. 11, 2021
  • Reusable takeout containers from Dispatch Goods
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    Permission granted by Dispatch Goods
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    Rise in takeout waste presents new opportunity for reusable containers

    One Bay Area restaurant is making reusable packaging a mandatory part of the off-site dining experience as reliance on takeout food grows and to-go packaging waste piles up.

    By Karine Vann • Jan. 8, 2021
  • A waiter at Temerario in New York City during the coronavirus pandemic in 202
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    Restaurant job losses skyrocket to 372K in December

    Comparatively, November job losses totaled about 17,000, revealing a worrying trend stemming from the latest coronavirus surge and increased dining room restrictions.  

    By Updated Jan. 8, 2021
  • Starbucks CFO Patrick Grismer
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    Retrieved from Starbucks on January 07, 2021
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    Starbucks taps new CFO as Grismer plans to retire

    Rachel Ruggeri, senior vice president of finance for Starbucks Americas, will succeed Patrick Grismer, effective Feb. 1. 

    By Jan. 7, 2021
  • An overhead view of Del Taco's new Fresh Flex prototype released January 2021
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    Permission granted by Del Taco
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    Del Taco bulks up off-premise channels with new prototype

    The design can be adapted to fit within 1,200 to 2,400 square feet, which will expand site selection options outside of the QSR chain's traditional freestanding drive-thru model.  

    By Jan. 6, 2021
  • Applebee's franchisee pilots drive-thru

    A Texas operator is retrofitting a restaurant to include a mobile pickup window, and will gauge feedback to inform future store design plans. 

    By Alicia Kelso • Jan. 5, 2021
  • Sponsored
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    Courtesy of National Cattlemen’s Beef Association

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    Sponsored by BEEF. IT'S WHAT'S FOR DINNER.

    Beef's role in a resilient food system

    Beef farmers and ranchers are dedicated to producing beef in a way that prioritizes the planet, people, animals and progress. A food supply balances efficient production with environmental, social and economic impacts.

    Jan. 4, 2021
  • DOL seeks to delay regs allowing non-tipped workers into tip pools

    The agency also opened a public comment period, inviting stakeholders to offer input through April 17.

    By Kate Tornone • Updated Feb. 3, 2021
  • McDonald’s USA president wants to improve transparency with operators

    Joe Erlinger's message comes as tensions over 2021 franchising fees reach a boiling point, with operators agreeing to cut off nonessential communication with corporate and pushing for the formation of a tech co-op. 

    By Dec. 23, 2020