Operations: Page 34

  • An image of a building with Cracker Barrel branding
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    Courtesy of Cracker Barrel
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    Cracker Barrel appoints Taco Bell vet as CEO

    Julie Felss Masino, Taco Bell’s international president, succeeds Sandra Cochran, who served as CEO and president of Cracker Barrel since 2011.

    By • July 18, 2023
  • A woman sits at a coffee table looking at a tablet.
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    andresr via Getty Images
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    Readers Respond: Menu price hikes aren’t scaring off diners

    Respondents to a Restaurant Dive survey raised prices to keep pace with higher costs, but operators have employed strategies to minimize the impact on their menus.

    By • July 16, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • Burger King's newest design for restaurants following COVID-19 pandemic
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    Courtesy of Burger King
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    The 6 biggest restaurant bankruptcies of H1 2023

    Restaurant companies have filed for Chapter 11 protections this year for reasons ranging from the death of a founder, declining foot traffic, efforts to reduce litigation expenses and more. 

    By • July 13, 2023
  • Woman standing behind counter and cash register serves ice cream cone.
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    Permission granted by Lynne Marek
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    Will Toast get burned by 99-cent fee?

    The restaurant payments software company’s rivals needled Toast over the addition of a fee to be paid by consumers.

    By Caitlin Mullen • July 12, 2023
  • An exterior image of Schmackary's cookie shop in NYC.
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    Permission granted by Schmackary's
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    NYC-based cookie shop Schmackary’s plots growth beyond Big Apple

    After 10-plus years in business, Schmackary’s will expand into new markets through franchise deals.

    By • July 11, 2023
  • A Waffle House in Alabama.
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    Joe Raedle via Getty Images
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    Waffle House workers strike over safety at South Carolina store

    Meal deductions are also at the root of a strike at a Columbia, South Carolina, unit. The demonstration is backed by the Union of Southern Service Workers. 

    By • July 10, 2023
  • Image of delivery person with parcel
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    Permission granted by Mars Foodservices
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    Sponsored by Mars Foodservices

    How restaurants can leverage ghost kitchens

    Discover 10 ways ghost kitchens can drive efficiency and boost revenue for restaurant operators.

    July 10, 2023
  • An image of Dawn Gillis, CIO of Golden Corral
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    Permission granted by Golden Corral
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    Golden Corral appoints 7-Eleven vet as CIO

    Dawn Gillis, who also worked at Freebirds and Torchy’s Tacos, will oversee the buffet chain’s digital growth strategy and modernize its tech stack.

    By • July 7, 2023
  • A stock image of a consumer examining a receipt.
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    Patpitchaya via Getty Images
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    Friday Feedback: How are you approaching menu pricing?

    This new series seeks reader input on pressing topics in the restaurant industry.

    By • July 7, 2023
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    Justin Sullivan via Getty Images
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    Can opt-in rules help restaurants, diners stick to sustainable packaging?

    Consumer interest in biodegradable and reusable restaurant packaging is still growing, and a push to ditch single-use cutlery and condiments may spark bigger behavior changes.

    By Kristine Sherred • July 6, 2023
  • A picture of Subway's Deli Heroes
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    Courtesy of Subway
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    Subway spent $80M on deli slicers for latest menu revamp

    To support its Deli Heroes menu update — Subway’s third since 2021 — the chain revamped its supply chain and installed meat slicers in 20,000 units.

    By • July 5, 2023
  • An image outside the NYSE with Cava sign
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    Permission granted by NYSE
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    The biggest restaurant IPO news of H1 2023

    Cava defied analyst expectations with its $318 million IPO in June, followed by Gen Restaurant Group’s $43 million public debut. Now, H2 could see Panera Brands and Pinstripes go public.

    By • July 5, 2023
  • An image of a salmon dish from TGI Fridays' Grilled & Sauced menu.
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    Permission granted by TGI Fridays
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    TGI Fridays is just getting started with menu development

    The Grilled & Sauced menu, which launched in June, is part of a larger strategy to modernize the chain’s product offerings.

    By • June 30, 2023
  • An image of a woman preparing bags for takeout in a restaurant
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    Dejan_Dundjerski via Getty Images
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    NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months

    A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association. 

    By • June 29, 2023
  • An image of a cooking apparatus in Gen Korean BBQ
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    Retrieved from U.S. Securities & Exchange Commission on June 01, 2023
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    Gen Restaurant Group raises over $43M with IPO

    The casual chain began trading Wednesday with its initial public offering priced at $12 per share, almost two weeks after Cava Group’s successful IPO.

    By • June 29, 2023
  • Hal Lawlor, Smokey Bones COO and president
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    Permission granted by Smokey Bones
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    Smokey Bones names Hal Lawlor to joint role of president, COO

    Lawlor, who has served as the chain’s COO since 2019, takes on the added role following CEO James O’Reilly’s departure earlier this month.

    By • June 29, 2023
  • A picture of three Starbucks Refresher drinks.
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    Courtesy of Starbucks
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    Starbucks extends cold beverage line with addition of 3 Refreshers

    Refreshers, which are typically available during the summer, were the fastest growing beverage at corporate-owned U.S. Starbucks as of 2021 and will now be offered year-round. 

    By • June 28, 2023
  • An image of DoorDash rewards for stores
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    Permission granted by DoorDash
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    DoorDash enhances merchant platform with store rewards

    The latest additions for merchants also include personalized growth recommendation and and enhanced Storefront features. 

    By • June 28, 2023
  • A photo of a Jeremiah's Italian Ice restaurant.
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    Permission granted by Jeremiah's Italian Ice
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    Jeremiah’s Italian Ice hires CEO, other top executives

    Founder Jeremy Litwack changes roles at the company, paving the way for Michael Keller to become CEO and president.

    By • June 28, 2023
  • Chick-fil-A's 'Code Moo' promotional image
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    Courtesy of Chick-fil-A
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    Chick-fil-A beefs up loyalty incentive with ‘Code Moo’ digital game

    The game, which is centered around sabotaging the chain’s fictitious “burger-slinging nemesis,” will dish out 2.5 million food rewards on a weekly basis.

    By Jessica Deyo • June 28, 2023
  • An image of Everytable storefront in NYC
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    Retrieved from Everytable on June 27, 2023
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    Everytable raises $25M to support expansion

    The company will use its latest funding round to grow its stores, which provide affordable meals to underserved communities in California and New York City. 

    By • June 27, 2023
  • Casey's thin crust pizza
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    Courtesy of Casey's
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    Casey’s introduces thin-crust pizza

    The popular new selection is the latest update in what’s become the Iowa-based chain’s signature foodservice category.

    By Jeff Wells • June 26, 2023
  • An image of Raising Cane's dog mascot dressed as the Statue of Liberty.
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    Courtesy of Raising Cane's
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    Raising Cane’s enters NYC with Time Square flagship

    The QSR chain plans to open 25 units in the New York City area during the next three years as it works toward becoming a top 10 chain in the country. 

    By • June 26, 2023
  • Stinker
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    Permission granted by Stinker Stores
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    How Stinker Stores is remodeling its stores to compete with QSRs

    Nearly two years after debuting its fresh food program, the Idaho-based retailer is revamping many of its locations — and building new ones — to position the meal stop front and center.

    By Brett Dworski • June 23, 2023
  • An image of a to-go-only Zaxby's
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    Permission granted by Zaxby's
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    Zaxby’s opens first franchise-owned, off-premise-only unit

    Chicken Scratch Holdings debuted the drive-thru and takeout-only unit in Hoover, Alabama, earlier this year as the chain pursues national expansion. 

    By • June 22, 2023