Operations: Page 34
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Joe Raedle / Staff via Getty Images
Papa Johns CFO resigns
Ann Gugino, who has been at the pizza chain since 2020, is leaving effective May 31. Papa Johns has begun a search for a permanent CFO.
By Julie Littman • March 22, 2023 -
Retrieved from Pretzelmaker on March 21, 2023
Pretzelmaker opens first drive-thru
The Mason City, Iowa unit will include the chain’s Fresh Twist brand menu, which launched in 2018 to meet demand for breakfast and late-night options.
By Julie Littman • March 21, 2023 -
Drew Angerer / Staff via Getty Images
Survey: 66% of franchisees feel optimistic about business
Changing consumer preferences may push franchisees to invest in store remodels and digital ordering and delivery systems, TD Bank found in a survey.
By Aneurin Canham-Clyne • March 21, 2023 -
Permission granted by First Watch
Deep DiveRise and shine: Why breakfast chains are booming
Early bird foot traffic from remote and hybrid workers is boosting same-store sales growth at A.M. eateries, fueling sizable expansion pipelines.
By Julie Littman • March 21, 2023 -
Retrieved from Chick-fil-A on March 17, 2023
Chick-fil-A to roll out updates to rewards program in April
Chick-fil-A One, which has over 50 million members, will offer new items and increased points for redemption on some items starting April 4.
By Julie Littman • March 17, 2023 -
Courtesy of CKE Restaurants
CKE names former Papa Johns COO as CEO
Max Wetzel joins the parent company of Carl’s Jr. and Hardee’s after working at Papa Johns for over three years in various executive positions.
By Julie Littman • March 17, 2023 -
Courtesy of Crisp & Green
Steele Brands’ 250-unit pipeline will take it nationwide
After consumer interest in health food boomed following the COVID-19 pandemic, the holding company accelerated franchising of its Crisp & Green concept, which will soon operate in 25 states.
By Julie Littman • March 17, 2023 -
Permission granted by Subway
Subway brings back Footlong Pass subscription
The chain, which sold out 10,000 subscriptions in August in under six hours, is now offering 250,000 passes to rewards members for April redemption.
By Julie Littman • March 17, 2023 -
Scott Olson via Getty Images
Krispy Kreme exiting CPG snack business, cutting 102 jobs
The sweets maker said the segment underperformed on the market. Instead, the company is focusing on delivering fresh-baked doughnuts to stores.
By Megan Poinski • March 17, 2023 -
Permission granted by Nextbite
Nextbite, IHOP launch TenderFix virtual brand
Nextbite’s chicken-centric brand, which was developed with the help of actor Noah Schnapp, marks the third partnership between the host kitchen and IHOP.
By Julie Littman • March 16, 2023 -
Courtesy of Zipline
Sweetgreen teams with Zipline for drone delivery
Zipline’s new home delivery platform would use 97% less energy than deliveries fulfilled by car, the company claims.
By Aneurin Canham-Clyne • March 16, 2023 -
Courtesy of Denny’s
Denny’s serves up AR experience with new menu overhaul
Guests can take a virtual tour of Denny’s new menu and get exclusive deals, as part of a brand update that includes new kitchen equipment and food offerings.
By Julie Littman • March 15, 2023 -
Permission granted by Hawaiian Bros
Hawaiian Bros signs first multi-unit franchise deal for 75 units
The roughly 30-unit fast casual chain will more than double its unit count in a deal with Stine Enterprises to open restaurants in Arizona and North Texas.
By Julie Littman • Updated March 15, 2023 -
Permission granted by Chipotle
Chipotle’s chief development officer departs
Tabassum Zalotrawala, who has been at the fast casual chain for over four years and helped develop the Chipotlane, has resigned from her position.
By Julie Littman • Updated March 14, 2023 -
Grubhub CEO Adam DeWitt resigns
DeWitt leaves Grubhub May 1 after 11 years at the company and nearly two years as CEO. Howard Migdal, current CEO at sister company SkipTheDishes, will succeed him.
By Julie Littman • March 13, 2023 -
Courtesy of Church’s Texas Chicken
Church’s Texas Chicken hires Burger King vet as US COO
Roland Gonzalez, who has over a decade of restaurant experience, joins the QSR amid a C-suite hiring spree, including CFO, CMO and CEO hires within the past year.
By Julie Littman • March 13, 2023 -
Emma Beckett/Restaurant Dive
Sweetfin, Stellar Pizza detail cost-saving robotics strategies
Sweetfin uses Coco Delivery bots to deliver food within two miles in 15 minutes, while Stellar Pizza’s robotic truck can bake pizzas with just one human employee.
By Emma Liem Beckett • March 13, 2023 -
Andrew Burton via Getty Images
Potbelly secures first refranchising agreement
The deal with United One Group, which includes eight refranchised units, will add another 13 new restaurants to New York City by 2031.
By Julie Littman • March 13, 2023 -
Kate Tornone/Restaurant Dive
DOL: Florida restaurants withheld $190K from workers to cover operating costs
Investigators in the agency’s Wage and Hour Division recovered more than $27 million for 22,531 foodservice workers during fiscal year 2022.
By Ginger Christ • March 10, 2023 -
Moyo Studio via Getty Images
Shift4 needles rival Toast
Toast and Shift4 are battling to win larger customers in the intensely competitive restaurant payments arena.
By Caitlin Mullen • March 10, 2023 -
Courtesy of Noodles & Company
Noodles & Company to test dynamic pricing
Digital menu boards will offer not only flexibility in promotions and featured items at the fast casual chain, but could also allow for pricing tweaks.
By Aneurin Canham-Clyne • March 10, 2023 -
Michael M. Santiago via Getty Images
NYC cuts proposed delivery worker wage floor by almost $4
Grubhub, Uber Eats and DoorDash persuaded the city to reduce its 2025 target base pay by $3.86 an hour, arguing workers would be compensated by “multi-apping.”
By Aneurin Canham-Clyne • March 8, 2023 -
Courtesy of Church’s Texas Chicken
Church’s Texas Chicken adds global CMO amid new leadership push
Natalia Franco, who started her role on Monday, joins a slew of recent corporate hires including CFO, CEO and procurement VP.
By Julie Littman • March 7, 2023 -
Scott Olson via Getty Images
How Applebee’s new president plans to revive franchisee development
With high costs hurting potential ROI on new builds, Tony Moralejo wants to save with a new kitchen prototype and franchisee incentives.
By Julie Littman • March 7, 2023 -
Rosie Bradbury/Industry Dive
Sweetgreen launches catering as workers return to offices
The fast casual chain slowly grew the channel through a pilot program last year as it expanded into new markets.
By Julie Littman • March 7, 2023
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