Operations: Page 35


  • An image of an adult male dressed in a blue sweater.
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    Permission granted by SPB Hospitality
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    SPB Hospitality appoints Josh Kern as CEO

    Kern, who has served as interim CEO since August, oversaw the company’s merger with Krystal earlier this year. 

    By June 22, 2023
  • An image of Chris Dawson, CEO of Walk-On's
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    Permission granted by Walk-On’s Sports Bistreaux and Bar
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    Walk-On’s Sports Bistreaux appoints CEO

    Chris Dawson, who was previously president at Driven Brands, will support the 78-unit casual chain’s growth as it works toward becoming a 500-unit brand. 

    By June 21, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image outside the NYSE with Cava sign
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    Permission granted by NYSE
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    Q&A

    After first day of trading, Cava plots path to profitability

    As a public company, Cava will further strengthen its balance sheet and expand into new markets, CFO Tricia Tolivar said.

    By June 20, 2023
  • An exterior shot of Twin Peaks restaurant
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    Permission granted by Fat Brands/Twin Peaks
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    Why Fat Brands’ Andy Wiederhorn wants Twin Peaks to go public

    Two years after Fat bought the full-service brand for $300 million, it is also considering spinning off the company or selling it for cash.

    By June 20, 2023
  • A picture of Tania Davila, Dutch Bros CMO
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    Courtesy of Dutch Bros
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    Dutch Bros hires CKE exec as CMO

    Tana Davila will oversee brand and product marketing, creative and the company’s rewards program in her new role.

    By June 20, 2023
  • An image of Caribou's drive-thru only store Caribou Cabin
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    Permission granted by Caribou Coffee
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    Caribou Coffee wants to become the third-largest US coffee chain

    The brand, which began domestic franchising in 2021, has a pipeline of 300 franchised units that will nearly double its American footprint by 2030.

    By June 16, 2023
  • An image of Jim O'Reilly, CEO of Ascent Hospitality Management.
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    Courtesy of Ascent Hospitality Management
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    Perkins parent hires Smokey Bones CEO as top exec

    Jim O’Reilly joins Ascent Hospitality to help grow Huddle House and Perkins, and to identify additional brands to acquire. 

    By June 13, 2023
  • An exterior image of a BurgerFi restaurant
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    Permission granted by BurgerFi
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    BurgerFi appoints former Wall Street analyst as CFO

    Christopher Jones starts as BurgerFi’s top financial executive on July 10, the same day as its incoming CEO. 

    By June 13, 2023
  • A picture of a Chipotle with a pickup lane.
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    Courtesy of Chipotle
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    Chipotle eliminates 25 jobs in corporate reorganization

    The reorganization follows an in-depth review of the chain’s business needs to determine what would best meet the company’s aggressive goals. 

    By June 8, 2023
  • A picture of Smashburger's mac n cheese burger.
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    Courtesy of Smashburger
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    Smashburger names interim president to replace Carl Bachmann

    Jollibee, the burger chain’s parent company, tasked its chief sustainability and public affairs officer Jose Miñana to lead the burger chain starting June 30.

    By June 8, 2023
  • An image of a man setting up an opening soon sign.
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    Rawpixel via Getty Images
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    California Restaurant Foundation gives out $920K in grants to small independents

    This year’s recipients, all with five or fewer units and under $3 million in revenue, will use the money for operational upgrades.

    By June 8, 2023
  • An image of the website of Hooters virtual food hall
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    Retrieved from Hooters of America on June 08, 2023
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    Hooters creates digital food court for 3 virtual brands

    The casual chain plans to expand this portal with additional concepts and new menu options in the future. 

    By June 8, 2023
  • An Uber Eats order is handed to an end customer.
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    Courtesy of Uber
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    Uber Eats offers restaurants $10K grants to switch to sustainable packaging

    The company has also teamed with Green Paper Packaging to offer U.S. merchants a 35% discount on sustainable packaging products.

    By June 8, 2023
  • Person holding up EV charger to car
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    coldsnowstorm via Getty Images
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    Are EV chargers right for your restaurant?

    There are a number of options that restaurant and franchise owners should consider, including charger type, cost and location.

    By Danielle McLean • June 7, 2023
  • A headshot of Jim Creel, CEO of Taco John's.
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    Permission granted by Taco John's
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    Taco John’s CEO to retire at the end of the year

    Jim Creel, who has been Taco John’s CEO for six years and worked with the chain for over two decades, will retire from the brand by the end of the year.

    By June 7, 2023
  • An image of a Subway store in China
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    Courtesy of Subway
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    Subway inks 4K-store master franchise deal in China

    The 20-year agreement with Shanghai Fu-Rui-Shi Corporate Development Co. is part of Subway’s push to expand its international presence.

    By June 7, 2023
  • An image of a building with Cracker Barrel branding
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    Courtesy of Cracker Barrel
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    Cracker Barrel to beta test rewards program in July

    The casual dining chain expects its loyalty program to boost frequency, brand loyalty and customer value while providing the chain with robust guest data. 

    By June 7, 2023
  • An image of Justin Nedelman, Pressed Juicery CEO.
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    Permission granted by Pressed Juicery
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    How Pressed Juicery’s new CEO wants to enhance products, store experience

    Justin Nedelman, who began leading the chain in June, said Pressed's stores have untapped potential to display and sell additional lines of menu items.

    By June 6, 2023
  • An image of a Cava logo
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    Mario Tama via Getty Images
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    Cava issues IPO, plans to raise over $245M

    The chain will offer over 14 million shares of common stock priced between $17 and $19, and will use the proceeds to fund new restaurant openings. 

    By June 5, 2023
  • An image of a woman ordering from a restaurant website.
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    grinvalds via Getty Images
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    Report: Diners who order off restaurant websites tip better, order more often

    These digital customers are more likely to be loyalty members, Paytronix found, and have less time between repeat orders than third-party customers. 

    By June 5, 2023
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    Drew Angerer via Getty Images
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    Q&A

    Why immigration, tip credit are key political priorities for the NRA

    In the second part of this Q&A, Sean Kennedy, the National Restaurant Association’s EVP of public affairs, talks about labor goals beyond stopping the FAST Recovery Act.

    By June 5, 2023
  • An image of a cooking apparatus in Gen Korean BBQ
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    Retrieved from U.S. Securities & Exchange Commission on June 01, 2023
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    Gen Korean BBQ parent issues IPO

    Gen Restaurant Group plans to raise $25 million, and its barbecue restaurant chain believes it can to grow from 32 to 250 units in the U.S. 

    By June 2, 2023
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle hires Wendy’s exec as chief development officer

    Stephen Piacentini, who has about two decades of restaurant experience, will help Chipotle reach its 7,000 unit goal. 

    By June 1, 2023
  • A photograph of chefs in a kitchen.
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    sam edwards via Getty Images
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    4 restaurant industry predictions from the NRA Show

    Ghost kitchens, immigration policy, managerial automation and catering could help shape the future of the industry, experts said at the National Restaurant Association Show.

    By May 31, 2023
  • Papa Johns Cool Ranch Papadia sandwiches in various packaging and contexts.
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    Courtesy of Papa Johns
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    Papadia LTO has boosted same-store sales, report Papa Johns franchisees

    The Doritos Cool Ranch Papadia, which launched in May, led to a sales mix of about 10% during the first three weeks of the launch, a BTIG report shows. 

    By May 30, 2023