Operations: Page 33


  • An image of a Del Taco resturant in Florida
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    Retrieved from GlobeNewswire on November 02, 2022
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    Jack in the Box to sell company-owned Del Tacos to franchisees

    The Cypress Group will manage the sale of select Del Taco units to new and existing operators as part of Jack in the Box’s push for an asset-light model.

    By Nov. 3, 2022
  • Jack in the Box
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    Permission granted by Jack in the Box
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    Jack in the Box: ‘We have a lot to offer the c-store industry.’

    The QSR currently operates more than 90 locations adjacent to convenience stores and is “making a push” to expand that number across the country.

    By Brett Dworski • Nov. 3, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image of a man and a woman looking at a tablet and doing financials in a restaurant.
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    Dan Rentea via Getty Images
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    How bad is restaurant inflation? Here’s what the data shows.

    As rising wages and operating costs push chains to increase menu prices, consumers are trading down and seeking more value-focused dining options.

    By Nov. 3, 2022
  • Restaurant diners eat outside
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    Spencer Platt / Staff via Getty Images
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    Opinion

    For restaurants still struggling, preserving outdoor dining is key to their survival

    Since outdoor dining has become such a boon for local businesses, the question should not be whether we keep outdoor dining, but how we make it enjoyable for all, writes Austen Asadorian, SVP of sales at SevenRooms.

    By Austen Asadorian • Nov. 2, 2022
  • An image of Chase Elliot, Nascar racer, with chicken tenders.
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    Permission granted by Hooters of America
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    Hooters, Chase Elliott rev up off-premise with virtual brand

    The chicken tender concept developed with the NASCAR driver is Hooters’ newest virtual brand, joining Hootie’s Burger Bar and Hootie’s Bait & Tackle. 

    By Nov. 1, 2022
  • An image of a beige building with 810 Billiards & Bowling sign on the outside.
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    Permission granted by 810 Billiards & Bowling
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    Franchise spotlight: 810 Billiards & Bowling creates upscale eatertainment

    The entertainment concept, which features bowling, billiards and bocce ball, wants to sign eight to 12 franchise agreements annually over the next two to three years.

    By Oct. 31, 2022
  • A picture of a beige building with Tropical Smoothie Cafe branding
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    Permission granted by Tropical Smoothie Cafe
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    Tropical Smoothie Cafe opens first double drive-thru

    The Oklahoma City restaurant spans about 1,140 square feet on a small lot, with a traditional drive thru-lane and one for delivery and curbside pickup. 

    By Oct. 28, 2022
  • Wawa is adding a drive-thru-only location
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    Courtesy of Wawa
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    Wawa and other c-stores outpace top QSRs in foodservice satisfaction, study says

    Wawa, TravelCenters of America and Pilot all outpaced Taco Bell, Burger King and McDonald’s in “overall satisfaction” rankings, per Technomic research.

    By Brett Dworski • Oct. 27, 2022
  • An image of a New York City sidewalk with an outdoor dining shed.
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    Cindy Ord via Getty Images
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    Report: NYC restaurants with outdoor dining recovered sales faster

    Areas participating in New York City’s Open Streets program saw 19% higher taxable sales than pre-pandemic levels from March 1, 2020 to Aug. 31, 2021.

    By Oct. 26, 2022
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle’s menu price hikes haven’t fazed high-income households

    The chain’s same-store sales grew 7.6% year-over-year as high-income households have increased their frequency, but low-income households are eating out less, CEO Brian Niccol said. 

    By Oct. 26, 2022
  • DoorDash in-app reservation Los Angeles screenshot
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    Permission granted by Emma Beckett
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    DoorDash is testing in-app reservations

    Expedite found New York-area diners can book restaurant reservations in DoorDash’s app. Restaurant Dive found the feature is also live in Chicago, and booked a table in Los Angeles.

    By , Oct. 25, 2022
  • An image of a smartphone highlighting Yelp's veteran-owned business attribute
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    Permission granted by Yelp
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    Yelp adds searchable ‘veteran-owned’ tag for businesses

    The feature’s launch follows a 101% spike in search rates for veteran-owned concepts year over year in Q3.

    By Oct. 25, 2022
  • An image of a black building with windows and The Cheesecake Factory signage.
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    Maddie Meyer via Getty Images
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    Report: Full-service chains surpass pre-pandemic sales

    The Cheesecake Factory saw the highest sales boost during Q3 2022, increasing 33% compared to Q3 2019, per Bloomberg Second Measure. 

    By Oct. 24, 2022
  • An image of various dishes from Modern Market's menu.
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    Permission granted by Modern Market Eatery
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    Franchise spotlight: Modern Market Eatery is ready to become a national brand

    The 30-unit fast casual brand has already signed its first franchisee for 41 units in 11 new markets, and is looking for more locations to grow. 

    By Oct. 24, 2022
  • Woman infront of kiosk.
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    Shutterstock.com/frantic00

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    Sponsored by Esper

    How to avoid 5 self-ordering kiosk mistakes

    Be sure to avoid these critical innovation bottlenecks on your self-ordering kiosk journey.

    Oct. 24, 2022
  • Gopuff
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    Courtesy of Gopuff
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    Job cuts continue as Gopuff restructures

    The recent layoffs, which hit the customer service team, follow a string of layoffs by restaurant and food delivery tech companies.

    By Catherine Douglas Moran • Oct. 21, 2022
  • An image of a restaurant with two drive-thru lanes
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    Retrieved from Jack in the Box on October 18, 2022
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    Jack in the Box opens first off-premise-only restaurant

    The 1,350-square-foot unit is expected to reduce construction costs by about 20% and provide more flexible real estate opportunities for the chain. 

    By Oct. 19, 2022
  • An image of a Taco Bell sign that says "grab a chalupa and a charge."
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    Permission granted by ChargeNet Stations
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    Taco Bell franchisee adding EV charging stations to 120 units

    Diversified Restaurant Group, through a partnership with ChargeNet Stations, has installed an electric vehicle charging station at a Bay Area Taco Bell. 

    By Oct. 19, 2022
  • A photo of pizza folded that is part of Pizza Hut's new menu launched in October 2022.
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    Courtesy of Pizza Hut
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    Pizza Hut adds menu category with Melts

    The launch of handheld Pizza Hut Melts follows a rollout of oven-baked pastas as the chain struggles to reverse same-store sales declines.

    By Oct. 18, 2022
  • An image of a pizza restaurant
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    Permission granted by Pizzeria Uno
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    Franchise spotlight: Pizzeria Uno checks into hotels

    By focusing on hotel operators, the company expects low upfront franchisee costs and faster conversion times compared to ground-up development.

    By Oct. 17, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
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    Permission granted by Square
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    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 17, 2022
  • An image of Domino's pizza boxes
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    Brandon Bell via Getty Images
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    Domino’s to raise pricing on carryout Mix & Match Deal

    Months after raising delivery Mix & Match item prices from $5.99 to $6.99, the chain plans to do the same for carryout because the deal retained value. 

    By Oct. 13, 2022
  • An image of a building with glass and a yellow sign that says Fatburger next to an image on orange buffalo
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    Permission granted by Fat Brants
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    Why companies like Fat Brands, BBQ Holdings are co-branding units to scale up

    The strategy can boost AUVs, grow sales and offer brand diversity for landlords, say Fat CEO Andy Wiederhorn and BBQ Holdings CEO Jeff Crivello.

    By Oct. 13, 2022
  • An image of a Johnny Rockets counter.
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    Permission granted by Fat Brands
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    Fat Brands opens first co-branded Johnny Rockets, Hurricane Wings restaurant

    A co-branded Johnny Rockets and Hot Dog on a Stick unit is also in the works as the company explores ways to combine some of its newest brands. 

    By Oct. 11, 2022
  • A building with a white exterior and branding for District Taco
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    Permission granted by District Taco
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    Franchise spotlight: District Taco to bring its Yucatan flavors beyond DC

    The chain, which began franchising in August, plans to expand into more Mid-Atlantic states, targeting 20 to 25 new franchised units annually through 2027.

    By Oct. 10, 2022