Operations: Page 33
-
Justin Sullivan via Getty Images
Carrols Restaurant Group hires Toys ‘R’ Us vet as CEO
Deborah Derby, who has served on the board at the Burger King and Popeyes franchisee since 2018, becomes the company’s top executive a few months after former CEO Paulo Pena died unexpectedly.
By Julie Littman • April 13, 2023 -
Permission granted by Square
Square integrates with OpenTable, Facebook to enhance products
Square added nearly 100 features to its platform, including an integration with Facebook and Instagram which allows operators to add “Order Food” buttons to social media platforms.
By Julie Littman • April 12, 2023 -
Permission granted by Wetzel’s Pretzels
Wetzel’s Pretzels gears up to open streetside concept
The first Twisted by Wetzel’s unit, expected to open in Southern California this spring, will offer menu items targeting younger demographics.
By Julie Littman • April 12, 2023 -
Courtesy of Freddy’s Frozen Custard & Steakburgers
Freddy’s latest restaurant design features drive-thru, mobile pickup window
The prototype includes a grill press and separate custard freezer for mobile and delivery orders, which are expected to optimize operations.
By Julie Littman • April 12, 2023 -
Courtesy of Domino’s
Domino’s gasses up in-car ordering with Apple CarPlay integration
The latest innovation from the “e-commerce company that sells pizza” could help the brand boost sales after a quarter that disappointed investors.
By Chris Kelly , Emma Liem Beckett • April 10, 2023 -
Retrieved from Focus Brands on May 17, 2021
Why a Focus Brands franchisee is betting on cobranding
Trifecta Restaurant Group, which opened an Auntie Anne’s/Cinnabon unit in December, reported triple its expected sales volume in its first month.
By Julie Littman • April 10, 2023 -
Courtesy of Blue Apron
DoorDash and Blue Apron cook up meal kit expansion
The online food ordering and delivery platform’s DashMarts now have the meal kit maker’s Heat & Eat options available in 11 markets, including New York City.
By Catherine Douglas Moran • April 6, 2023 -
Permission granted by Smoothie King
Smoothie King expands menu with bowls
The fast casual smoothie chain is rolling out six bowls this week across 1,100 locations nationwide as it plots expansion.
By Julie Littman • April 4, 2023 -
Courtesy of Dine Brands
Dine Brands hires chief people officer
Sarah Cannon-Foster, who has over 30 years of experience in human resources, will focus on growing and developing talent during her first 100 days as Dine Brands’ top HR executive.
By Julie Littman • April 4, 2023 -
Permission granted by El Pollo Loco
El Pollo Loco rolls out updated, tier-based rewards program
In its first major loyalty revamp since launching the program in 2017, the QSR offers 12 different rewards available within four point levels.
By Julie Littman • April 4, 2023 -
Permission granted by Noodles & Company
Noodles & Company adds daily perks to rewards program
The fast casual brand will offer daily perks, like discounts, free upgrades and add-ons, along with existing rewards benefits like early access to menu items.
By Julie Littman • April 3, 2023 -
Permission granted by Rutter’s
Rutter’s launches rotating foodservice menu
Starting with three items, including a peanut butter burger, the c-store chain’s new options will change out regularly throughout the year.
By Jessica Loder • April 3, 2023 -
Brandon Bell via Getty Images
McDonald’s reportedly gears up for corporate layoffs
Employees have been asked to work remotely from Monday to Wednesday so leadership can lay workers off virtually, The Wall Street Journal reports.
By Emma Liem Beckett • April 3, 2023 -
TennesseePhotographer via Getty Images
Firehouse Subs CEO retires
After over 13 years leading the sandwich chain, Don Fox handed leadership over to the company’s COO Mike Hancock.
By Aneurin Canham-Clyne , Julie Littman • March 31, 2023 -
Courtesy of Burger King
Burger King franchisee bankruptcies may signal more QSR trouble
The bankruptcy of two major Burger King operators laid bare the problems facing franchisees. But at Burger King, the worst may be over.
By Aneurin Canham-Clyne • March 31, 2023 -
Permission granted by Panera Bread
Panera’s latest innovation uses Alexa ordering capabilities
MyPanera rewards members can order pickup or delivery with voice or touch on Echo Show devices.
By Julie Littman • March 29, 2023 -
Courtesy of IHOP
IHOP to serve biggest menu revision to date
The new items, which will be added on Monday, span across breakfast, lunch and dinner and are part of the company’s ongoing menu innovation strategy.
By Julie Littman • March 29, 2023 -
Permission granted by Jinya Ramen Bar
Jinya Ramen Bar to grow from 52 units to 200-plus in 10 years
The Asian food chain opened eight restaurants last year and aims to add 25 locations annually.
By Julie Littman • March 29, 2023 -
Courtesy of Modern Restaurant Market, True Food Kitchen, The Habit Burger, Starbucks, CKE Restaurants, Restaurant Brands International
Who’s who: Meet the newest CEOs of the restaurant industry
Chains like Starbucks, Restaurant Brands International, CKE Restaurants and True Food Kitchen gained new leadership during Q1.
By Julie Littman • March 29, 2023 -
YinYang via Getty Images
QSRs expect 51% of tasks will be automated by 2025
Operators said they will invest more in technology to support digital order fulfillment, operational efficiency in the kitchen and faster checkout times, per an Incisiv report.
By Julie Littman • March 29, 2023 -
Permission granted by Fogo de Chão
Fogo de Chão says plant-based fare, cocktail lounges attract young diners
By offering a richer menu than just fire-roasted meats, the Brazilian restaurant has gained strong awareness among younger consumers, which has helped it open new restaurants.
By Julie Littman • March 24, 2023 -
Getty Images via Getty Images
Luckin Coffee’s ‘revenue reckoning’ takeaways
The Beijing-based chain was initially viewed as a kind of David poised to take on the Goliath of the coffee world — Starbucks — in China.
By Maura Webber Sadovi • March 23, 2023 -
Permission granted by First Watch
How breakfast brands are reinventing morning menus
Restaurants like First Watch, Snooze and Another Broken Egg Cafe have been adding twists to classic menu items as the segment emphasizes affordable brunch options.
By Julie Littman • March 23, 2023 -
Permission granted by True Food Kitchen
True Food Kitchen appoints Lazy Dog exec as CEO
John Williams joins the 43-unit, wellness-focused chain as it looks to grow and open a new fast casual concept to reach new customers.
By Julie Littman • March 23, 2023 -
Permission granted by Black Bear Diner
Breakfast eateries embrace delivery, technology
Chains have adapted front- and back-of-house operations to accommodate more off-premise sales and technology to improve the dine-in experience.
By Julie Littman • March 22, 2023
Previous
