Domino’s September loyalty update will target takeout customers

The updates, including a lower point redemption threshold, are expected to drive delivery sales and appeal to carryout diners, who tend to spend less. 

By Julie Littman • July 24, 2023

Domino’s hopes Uber Eats delivery deal will boost sales by 2024

Pinpoint Delivery and the aggregator partnership will help the chain's U.S. delivery same-store sales, which declined again in Q2, to increase in the near future.

By Julie Littman • July 24, 2023

Friday Feedback: How are you thinking about virtual brands?

Restaurant Dive wants to know if you are using delivery-only brands as part of your operations.

By Julie Littman • July 21, 2023

DoorDash teams with ItsaCheckmate, Deliverect for easier restaurant signups

Restaurant partners can sign up for DoorDash’s marketplace through some POS systems, allowing them to join the platform in days rather than weeks. 

By Julie Littman • July 19, 2023

Woworks adds 7 virtual brands across its restaurant chains

The Saladworks parent seeks to open new revenue streams for its franchisees via new concepts like Soup Works and Stack’d Sandwiches, despite volatility in the virtual brand segment. 

By Aneurin Canham-Clyne • July 13, 2023

Domino’s strikes deal with Uber Eats through 2024

The companies will pilot an ordering partnership in four U.S. markets this fall before expanding nationwide. Domino’s will still deliver orders placed through Uber Eats.

By Aneurin Canham-Clyne • July 12, 2023

How restaurants can leverage ghost kitchens

Discover 10 ways ghost kitchens can drive efficiency and boost revenue for restaurant operators.

July 10, 2023

Judge grants temporary injunction against NYC delivery driver pay rule

The wage rule requires delivery firms to pay workers $19.96 an hour by 2025, the latest development in regulatory battles between aggregators and the city.

By Aneurin Canham-Clyne • Updated July 10, 2023

NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months

A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association. 

By Emma Liem Beckett • June 29, 2023

DoorDash adds hourly pay option for drivers

The company’s driver app also includes the ability for couriers to complete an order that will take them to their designated delivery areas. 

By Aneurin Canham-Clyne • June 28, 2023

DoorDash enhances merchant platform with store rewards

The latest additions for merchants also include personalized growth recommendation and and enhanced Storefront features. 

By Julie Littman • June 28, 2023

DoorDash launches biggest app update in its history

New consumer features include a universal search bar, multiple carts, bottom navigation tabs and the ability to use SNAP/EBT online payments for groceries.

By Julie Littman • June 28, 2023

Domino’s delivers anywhere on the map with latest tech innovation

Pinpoint Delivery leverages Google Maps to evolve the chain's groundbreaking Hotspots feature and will be promoted via an integrated campaign.

By Chris Kelly • June 20, 2023

C3 founder Sam Nazarian buys Nextbite

Nextbite’s delivery-only brands, and its partnerships with restaurants like IHOP and Nathan’s Famous, will continue under SBE Hospitality’s umbrella.

By Julie Littman • Updated June 14, 2023

Grubhub cuts 15% of staff

The layoffs come six months after rival DoorDash eliminated 1,250 positions, and follow rising operating and staffing costs, CEO Howard Migdal said.

By Julie Littman • June 12, 2023

New York City will raise delivery wages to $19.96 in 2025

This sizable raise for the Big Apple’s couriers follows industry opposition, and is $4 less per hour than the city’s first proposed delivery wage floor.

By Aneurin Canham-Clyne • June 12, 2023

Hooters creates digital food court for 3 virtual brands

The casual chain plans to expand this portal with additional concepts and new menu options in the future. 

By Julie Littman • June 8, 2023

Uber Eats offers restaurants $10K grants to switch to sustainable packaging

The company has also teamed with Green Paper Packaging to offer U.S. merchants a 35% discount on sustainable packaging products.

By Julie Littman • June 8, 2023

Grubhub to offer food delivery at roughly 500 Homewood Suites by Hilton

With this partnership, Grubhub gains access to a new, captive consumer base and Homewood Suites locations without dining establishments can offer guests food from local restaurants. 

By Julie Littman • June 8, 2023

Report: Diners who order off restaurant websites tip better, order more often

These digital customers are more likely to be loyalty members, Paytronix found, and have less time between repeat orders than third-party customers. 

By Julie Littman • June 5, 2023

Serve Robotics, Uber Eats will deploy up to 2K delivery robots

Over 200 restaurants in the Los Angeles market already use Serve’s robots to complete deliveries, which the company claims can reduce air pollution.

By Aneurin Canham-Clyne • May 31, 2023

Papadia LTO has boosted same-store sales, report Papa Johns franchisees

The Doritos Cool Ranch Papadia, which launched in May, led to a sales mix of about 10% during the first three weeks of the launch, a BTIG report shows. 

By Julie Littman • May 30, 2023

Grubhub adds customer insights, other features to restaurant portal

The Grubhub for Restaurants portal now includes customer insights, self-serve refund requests and an easier way to handle photo shoot access. 

By Julie Littman • May 19, 2023

Uber Eats expands voice order tracking with Amazon Alexa

The food delivery aggregator initially added voice integrations with Google Assistant and Apple’s Siri last year.

By Julie Littman • May 8, 2023

Wienerschnitzel tests new markets with ghost kitchens

Three new ghost kitchens will help gauge brand reception in markets like Georgia, which is over 500 miles from the nearest Wienerschnitzel store. 

By Aneurin Canham-Clyne • May 4, 2023