Uber Eats expands voice order tracking with Amazon Alexa

The food delivery aggregator initially added voice integrations with Google Assistant and Apple’s Siri last year.

By Julie Littman • May 8, 2023

Wienerschnitzel tests new markets with ghost kitchens

Three new ghost kitchens will help gauge brand reception in markets like Georgia, which is over 500 miles from the nearest Wienerschnitzel store. 

By Aneurin Canham-Clyne • May 4, 2023

Why delivery robots face a regulatory ‘nightmare’

Laws for sidewalk-roaming bots have taken hold across states. But variances in each bill complicate the industry's expansion plans.

By Max Garland • May 3, 2023

Campaign Trail: DoorDash proves McDonald’s food is iconic — even in motion

No Fixed Address reduced the Big Mac and McMuffin to their essential elements for a print and out-of-home effort that ran in Canada.

By Chris Kelly • April 28, 2023

Domino’s delivery drags on strong pricing and carryout

With carryout growing, Domino’s plans to revamp its loyalty program to strengthen takeout options while creating value across channels.

By Julie Littman • April 28, 2023

Grubhub will offer monthly e-bike credits to 500 NYC delivery workers

Grubhub and e-bike rental platform JOCO say their joint bike rental credit program could improve fire safety in the Big Apple, where 11 people have died in e-bike battery-related fires in 16 months.

By Aneurin Canham-Clyne • April 27, 2023

Insomnia Cookies served class-action suit over alleged unpaid wages

Class- and collective-action claims have led to costly settlements for food service companies in recent years, particularly where delivery work is involved.

By Ryan Golden • April 25, 2023

Chuck E. Cheese will serve LankyBox Kitchen in-store

The eatertainment chain will serve some of its virtual brand’s food in brick-and-mortar locations for a limited time, along with branded packaging and select awards and tokens.

By Aneurin Canham-Clyne • April 25, 2023

Uber Eats partners with DeliverZero for its first reusable takeout packaging pilot in US

New Yorkers can add reusable containers to their food orders at select locations for $1, as delivery firms pilot resuable packaging partnerships.

By Katie Pyzyk • April 25, 2023

Uber Eats, Cartken bring autonomous delivery robots to Virginia

Following the December launch of autonomous delivery in Miami, the companies are bringing the robots to a shopping and dining district within Fairfax, Virginia. 

By Julie Littman • April 20, 2023

Nathan’s Famous partners with Nextbite to expand virtual brand portfolio

Through the deal, Nathan’s Famous, which previously worked with Franklin Junction, will grow via Nextbite’s delivery-only restaurant network. 

By Julie Littman • April 19, 2023

DoorDash and Blue Apron cook up meal kit expansion

The online food ordering and delivery platform’s DashMarts now have the meal kit maker’s Heat & Eat options available in 11 markets, including New York City.

By Catherine Douglas Moran • April 6, 2023

Flyby secures $4M in funding to boost drone delivery

The company is partnering with several restaurant brands in a multi-week pilot of its delivery technology in Mesa, Arizona.

By Aneurin Canham-Clyne • April 5, 2023

Uber Eats adds virtual restaurant program to offer turnkey delivery-only concepts

The aggregator also revised its virtual restaurant policies to prevent duplicate menus, which reduce the variety and quality of options on its platform. 

By Julie Littman • March 28, 2023

Uber Eats will deliver concessions to seats at Yankee Stadium

Orders will be prepared and delivered by in-venue concessionaires and stadium staff, a change from Uber Eats’ mobile pickup offering at half a dozen sports and entertainment venues. 

By Julie Littman • March 27, 2023

A feast for their eyes: Upgrading your restaurant’s graphics to engage diners

A restaurant renaissance is underway, with restaurant operators eager to attract patrons through the door to enjoy a meal.

March 27, 2023

DoorDash adds cash payment option to Drive product

The company’s white label fulfillment platform can now accept cash payments, which drivers would collect as part of their pay.

By Julie Littman • March 21, 2023

Nextbite, IHOP launch TenderFix virtual brand

Nextbite’s chicken-centric brand, which was developed with the help of actor Noah Schnapp, marks the third partnership between the host kitchen and IHOP.

By Julie Littman • March 16, 2023

Sweetgreen teams with Zipline for drone delivery

Zipline’s new home delivery platform would use 97% less energy than deliveries fulfilled by car, the company claims. 

By Aneurin Canham-Clyne • March 16, 2023

California court defends independent contractor status for gig workers

The California Court of Appeal upheld the independent contractor provision of Prop 22, but struck down portions that would’ve made it almost impossible to amend the law. 

By Aneurin Canham-Clyne • March 14, 2023

Grubhub CEO Adam DeWitt resigns

DeWitt leaves Grubhub May 1 after 11 years at the company and nearly two years as CEO. Howard Migdal, current CEO at sister company SkipTheDishes, will succeed him.

By Julie Littman • March 13, 2023

NYC cuts proposed delivery worker wage floor by almost $4

Grubhub, Uber Eats and DoorDash persuaded the city to reduce its 2025 target base pay by $3.86 an hour, arguing workers would be compensated by “multi-apping.”

By Aneurin Canham-Clyne • March 8, 2023

Uber Eats officially partners with first US airport

Following tests at John Glenn International Airport and Charlotte Douglas International Airport, Uber Eats has launched mobile ordering and pickup at Tampa International Airport.

By Julie Littman • March 7, 2023

IHOP to add third virtual brand

The casual chain will launch Tender Fix to complement its Thrilled Cheese and Super Mega Dilla brands, which are available in over 1,200 restaurants.

By Julie Littman • March 1, 2023

Wingstop’s traffic growth buoyed by 60% digital mix

As other QSRs report declines in delivery and digital as consumers return to dine-in, Wingstop says its digital business is growing.

By Julie Littman • Feb. 23, 2023