Delivery: Page 3
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Dominos expands Uber Eats partnership as US comp sales slide
The chain’s delivery sales were down 2.3% in Q3, but Domino’s expects that adding Uber Eats service to Houston, Miami, Detroit and Seattle will help turn things around in Q4.
By Aneurin Canham-Clyne • Oct. 12, 2023 -
Uber Eats challenges DoorDash with multi-merchant ordering
U.S. delivery customers can order from two nearby merchants, including restaurants, liquor stores and c-stores, at the same time for one delivery fee.
By Aneurin Canham-Clyne • Oct. 10, 2023 -
New York Judge denies DoorDash, Uber Eats, Grubhub injunction against delivery minimum wage
DoorDash confirmed, barring other legal developments, that it will have to pay its New York City delivery workers $17.96 an hour starting on Monday.
By Aneurin Canham-Clyne • Sept. 29, 2023 -
Uber taps decades-long finance veteran for CFO seat
Semiconductor executive Prashanth Mahendra-Rajah is taking the finance reins at the ride-sharing company as it focuses on post-COVID-19 pandemic growth.
By Alexei Alexis • Sept. 29, 2023 -
Choice, Grubhub partner to bring food delivery to 500 hotels
Guests at participating hotels will be able to order from off-premise restaurants as third-party food delivery becomes increasingly popular at hotels.
By Jenna Walters • Sept. 27, 2023 -
Panera doubles down on catering with ezCater partnership
About half of the fast casual’s 2,100 restaurants will appear on the catering platform initially, with hundreds more to be added in the coming months.
By Aneurin Canham-Clyne • Sept. 27, 2023 -
White Castle adds in-app delivery with Uber Direct
Menu items are available for the same price as dine-in, and customers pay a flat fee of $4.99 for delivery.
By Julie Littman • Sept. 21, 2023 -
Uber adding AI tool and ‘virtual sales aisle’ to its app
The planned updates to Uber Eats also include the addition of SNAP and healthcare benefits payments starting next year.
By Catherine Douglas Moran • Sept. 20, 2023 -
Judge denies NYC motion to dismiss delivery fee cap suit
A suit filed by DoorDash, Uber Eats and Grubhub to overturn the city’s 15% delivery fee cap can proceed after a judge ruled it is plausible the city interfered with the aggregators’ contracts.
By Aneurin Canham-Clyne • Sept. 20, 2023 -
Kitchen United promotes Atul Sood to CEO
The ghost kitchen company remains focused on building a sustainable business model for decades to come, Sood said.
By Aneurin Canham-Clyne • Sept. 18, 2023 -
Shipley Do-Nuts rolls out tier-based loyalty program
Do-Happy Rewards, which was piloted in company-owned locations earlier this year, already has 40,000 members.
By Aneurin Canham-Clyne • Sept. 18, 2023 -
Papa Johns, Little Caesars take to the skies with Flytrex autonomous delivery
Chains participating in the rollout will send orders to drones via a dropdown wire.
By Julie Littman • Sept. 14, 2023 -
Grubhub brings mobile ordering to its first naval base
The technology allows over 100,000 people at Naval Station Norfolk to order pickup from on-base restaurants like Panda Express, Firehouse Subs, Burger King and Raising Canes.
By Julie Littman • Sept. 13, 2023 -
Grubhub enhances customer insights with order frequency data
Operators can view how often certain customers order from them and take action like running promotions to bolster return visits.
By Julie Littman • Sept. 7, 2023 -
Grubhub pilots on-demand delivery for self-delivery restaurants
Operators that use in-house delivery can request a Grubhub driver for $5 per order whenever needed.
By Julie Littman • Sept. 7, 2023 -
Domino’s franchisee faces federal suit over driver pay in Massachusetts
A suit argues that a low reimbursement rate resulted in drivers earning less than minimum wage in the latest in a long run of wage and hours suits against Domino’s franchisees.
By Aneurin Canham-Clyne • Sept. 6, 2023 -
Grubhub, Amazon team up on automated campus c-store
Students at the Loyola University Maryland store will scan a QR code in the food delivery app to enter the frictionless shop and pay for items.
By Jessica Loder • Aug. 31, 2023 -
DoorDash adds automated phone ordering for restaurants
The system will answer all phone calls, offer recommendations for customers to add to orders and process orders through the restaurants’ point of sales.
By Julie Littman • Aug. 28, 2023 -
DoorDash appoints Chef Michael Solomonov as its third chief restaurant advisor
Solomonov, who owns and operates eight concepts in Philadelphia and New York City, will share insights on DoorDash’s unreleased products.
By Julie Littman • Aug. 22, 2023 -
Serve Robotics raises $30M, goes public in reverse merger
The delivery robot company, which merged with Patricia Acquisition Corp., will use the new financing to help deploy up to 2,000 robots with Uber Eats.
By Aneurin Canham-Clyne • Aug. 11, 2023 -
Grubhub, Sonesta bring delivery to 120 hotels
Customers at Sonesta’s Extended Stay and Simply Suites locations can order through the delivery platform’s app or through QR codes displayed by the hotel.
By Aneurin Canham-Clyne • Aug. 10, 2023 -
Taco Bell tests new Go Mobile design focused on digital, delivery
The model features a walk-up window for digital and delivery orders in a bid to ease late-night operational challenges and trim development costs.
By Aneurin Canham-Clyne • Aug. 9, 2023 -
Target will offer free carside Starbucks delivery at over 1K stores
Shoppers will be able to add Starbucks items to their Drive Up orders at 1,700 locations by October, in a boost to the coffee giant’s licensed store strategy.
By Aneurin Canham-Clyne • Aug. 9, 2023 -
Virtual Dining Concepts sues MrBeast for breach of contract
The platform alleges YouTube star James Donaldson’s public disparagement of his virtual restaurant brand “damaged if not destroyed” partnerships with vendors and suppliers, and caused customers to “abandon the brand.”
By Aneurin Canham-Clyne • Aug. 8, 2023 -
Wing Zone unveils spinoff Hot Chicken concept in Las Vegas
Wing Zone Hot Chicken and Wings Restaurant, which has one unit so far, is designed to capture consumer interest in the Nashville-inspired food.
By Aneurin Canham-Clyne • Aug. 8, 2023