Technology: Page 13

  • An image of a hand holding a smart phone with the DoorDash homepage.
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    Permission granted by DoorDash
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    DoorDash’s latest tool allows merchants to download sales data

    The Reporting API joins the platform’s suite of offerings, including its Business Manager App, Report Builder and Portal Dashboards, that allow operators to review business performance data.

    By • Feb. 22, 2023
  • An image of Subway Oasis electric vehicle charging parks.
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    Courtesy of Subway
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    Subway to install EV charging stations at select stores

    The chain will also work with GenZ EV Solutions to create Subway Oasis charging parks with picnic tables, restrooms, green space and playgrounds. 

    By • Updated Feb. 21, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • A restaurant worker serving someone at the counter on a Square mobile payment platform.
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    Permission granted by Square
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    Sponsored by Square

    Robots in restaurants? What restaurateurs need to know about this growing trend

    What will it look like for restaurant owners to collaborate with robots?

    By Samantha Stone • Feb. 21, 2023
  • drive thru painted on street for directions
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    booker5m via Getty Images
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    Toast buys Delphi Display Systems adding to QSR product suite

    Delphi offers digital display and drive-thru technology designed for QSRs and comes a year after Toast bought Sling to enhance employee scheduling. 

    By • Feb. 16, 2023
  • Photo of 3 peanut butter brownies
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    Permission granted by Mars Foodservices
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    Sponsored by Mars Foodservices

    Spring into profits with trending treats

    Refresh your spring menu and attract customers with four data-backed tips and trends.

    Feb. 13, 2023
  • A person navigates Chowly's app on their cell phone
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    Permission granted by Chowly
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    Chowly makes first acquisition with Koala buy

    The purchase adds machine learning capabilities to Chowly’s platform, allowing it to give recommendations to restaurants to increase digital basket sizes.

    By • Feb. 1, 2023
  • A Flytrex drone can carry up to 6.6 pounds and make five-mile round trips, according to the company’s website.
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    Permission granted by Flytrex
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    Flytrex, drone partner receive critical FAA approval for expansion

    Flytrex, whose delivery partners include Taco Bell, Wendy’s and Papa Johns, and Causey Aviation Unmanned may be able to scale service to 82 million eligible properties nationwide. 

    By • Jan. 31, 2023
  • A photo of a Serve Robotics robot driving on a sidewalk.
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    Courtesy of Serve Robotics
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    7-Eleven delivery robots hit the streets

    Customers ordering from the 7Now app in West Hollywood, California, may get the option to have their order sent via a Serve Robotics delivery bot.

    By Jessica Loder • Jan. 30, 2023
  • Robotic Arm
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    Permission granted by Remy Robotics
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    Sponsored by Remy Robotics

    The solution to the labor shortage is not automation. It’s autonomy.

    Remy Robotics CEO Yegor Traiman proposes a comprehensive solution to the restaurant industry’s labor problem.

    Jan. 23, 2023
  • Image of an automation box infront of menu board
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    Presto Automation Inc./Chris Cast

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    Sponsored by Presto

    Growing demand for A.I. voice automation at the drive-thru

    Don’t wait for the rest of the industry to pass you by. Discover how you can generate real results today.

    Jan. 23, 2023
  • An image of a Taco Bell store.
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    Courtesy of Taco Bell
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    Ransomware attack against Yum Brands follows several incidents targeting restaurant industry

    Criminals see restaurants and mobile ordering apps as ripe targets for credential stuffing and financial fraud.

    By David Jones • Jan. 20, 2023
  • Creator Karen X Cheng shows off 3D art in a McDonald's ad
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    Courtesy of McDonald's
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    McDonald’s ‘tech-forward’ Lunar New Year push features AI-powered ad

    In collaboration with creator Karen X Cheng, the fast food giant is returning to the metaverse and releasing an AR filter on Instagram.

    By Chris Kelly • Jan. 12, 2023
  • Graphic image of drive-thru system
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    Permission granted by Presto Automation Inc.
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    Del Taco expands Presto partnership, bringing voice AI to drive-thrus

    The chain will roll out the technology across its system after three months of testing and concurrent demand from franchisees, Presto founder Rajat Suri said at ICR on Tuesday. 

    By • Jan. 10, 2023
  • A Five Guys restaurant is pictured in London, England on May 7, 2020. The company confirmed a data breach last September in a series of consumer notification letters issued Dec. 29, 2022.
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    Alex Davidson via Getty Images
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    Five Guys says breach may have compromised applicant data

    The fast food chain said in letters to consumers that it first became aware of the breach in September 2022.

    By Ryan Golden • Jan. 10, 2023
  • A building is seen from a parking lot with a sign that reads "UKG."
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    Photo: Obtained by Industry Dive

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    UKG lost, destroyed employee data, P.F. Chang’s alleges in lawsuit

    Emails viewed by HR Dive portray a combative back-and-forth between attorneys for the two companies.

    By Ryan Golden • Jan. 10, 2023
  • A person carrying three plates of food on their arms and hands while they have a square device wrapped around their waist.
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    Permission granted by Square
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    Sponsored by Square

    6 ways restaurateurs can fight “Lunchflation” as costs rise

    With consumers changing their spending habits, what are some ways restaurateurs can fight inflation?

    By Deborah Findling and Kaitlin Keefer • Jan. 9, 2023
  • An image of a Jamba by Blendid Kiosk in a hospital.
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    Courtesy of Blendid
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    Jamba by Blendid kiosk makes hospital debut

    The robot smoothie kiosk will open this month at Grady Memorial Hospital in Atlanta, where it will be operated by foodservice giant Sodexo.

    By • Jan. 4, 2023
  • An image of two autonomous delivery bots on a Miami street.
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    Permission granted by Uber Eats
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    Uber Eats, Cartken debut autonomous robot delivery in Miami area

    This partnership builds on Uber Eats’ existing relationships with delivery robot providers, including Motional, Serve Robotics and Nuro. 

    By • Dec. 15, 2022
  • Uber Eats online ordering feature that launched July 2020
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    Permission granted by Uber Eats
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    Survey: 79% of diners expect option to use technology to order from casual restaurants

    Online ordering is used most frequently by consumers under 30, followed by phone and the restaurant's app, according to a HungerRush report.

    By • Dec. 13, 2022
  • Image reading "Starbucks Odyssey" to announce Starbucks' new NFT-tied rewards program expansion.
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    Retrieved from Starbucks on December 09, 2022
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    Starbucks ties NFTs to loyalty program in beta launch

    Starbucks Odyssey allows users to complete interactive challenges in exchange for NFTs and rewards points that unlock exclusive experiences.

    By Jessica Deyo • Dec. 12, 2022
  • An image of a robot at Loyola Marymount University
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    Permission granted by Kiwibot
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    Kiwibot launches first autonomous campus partnership at Loyola Marymount

    Twenty-five self-driving robots will deliver food from campus restaurants and convenience stores to drop-off locations across the university’s grounds.

    By • Dec. 12, 2022
  • Man and woman looking into laptop inspecting food ingredient
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    Permission granted by Remy Robotics
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    Sponsored by Remy Robotics

    Top trends for food tech and automation in 2023

    Automation is here to stay. 2023 is set to be the year robotics turn labor shortages into profitability.

    By Yegor Traiman, CEO of Remy Robotics • Dec. 12, 2022
  • An image of a robot in front of a building at University of North Dakota.
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    Permission granted by Grubhub
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    Grubhub, Kiwibot to roll out robotic delivery at colleges

    The partnership builds upon Grubhub’s existing relationships with Cartken and Starship, which have deployed robots to nearly a dozen colleges. 

    By • Dec. 9, 2022
  • An image of two men wearing blue shirts
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    Courtesy of MarginEdge
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    MarginEdge secures $45M in capital

    The capital infusion, which the restaurant tech firm will use to grow its team and improve its core products, brings its total funding to over $70 million. 

    By • Dec. 8, 2022
  • An image of an experimental McDonald's unit near Forth Worth, Texas
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    Courtesy of McDonald's
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    McDonald’s opens off-premise test unit in Texas

    The restaurant, located near Fort Worth, Texas, features both a mobile order and traditional drive-thru lane, as well as a food and beverage conveyor belt. 

    By • Dec. 2, 2022