Technology: Page 12

  • A photograph of a Denny's sign over some trees.
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    Justin Sullivan via Getty Images
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    Denny’s, Olo and Sparkfly team up for rewards, customer engagement effort

    The restaurant chain said the partnership will strengthen its data analysis and loyalty offerings, allowing it to offer more personalized rewards. 

    By • April 6, 2023
  • A Flyby drone carrying a delivery.
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    Courtesy of Flyby Robotics
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    Flyby secures $4M in funding to boost drone delivery

    The company is partnering with several restaurant brands in a multi-week pilot of its delivery technology in Mesa, Arizona.

    By • April 5, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • A photograph of El Pollo Loco's Original Pollo Bowl.
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    Permission granted by El Pollo Loco
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    El Pollo Loco rolls out updated, tier-based rewards program

    In its first major loyalty revamp since launching the program in 2017, the QSR offers 12 different rewards available within four point levels.

    By • April 4, 2023
  • Panera Bread storefront
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    Permission granted by Panera Bread
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    Panera’s latest innovation uses Alexa ordering capabilities

    MyPanera rewards members can order pickup or delivery with voice or touch on Echo Show devices.

    By • March 29, 2023
  • Ordering takeout and delivery convenience food from an online Asian restaurant delivery meal from a smart phone.
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    YinYang via Getty Images
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    QSRs expect 51% of tasks will be automated by 2025

    Operators said they will invest more in technology to support digital order fulfillment, operational efficiency in the kitchen and faster checkout times, per an Incisiv report. 

    By • March 29, 2023
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    yaoinlove via Getty Images
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    McDonald’s is the latest QSR to embrace geofencing

    The feature is designed to improve speed of service for mobile orders and streamline the order preparation process for McDonald’s workers. 

    By • March 28, 2023
  • Three images of Uber Eats' in-stadium delivery feature.
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    Permission granted by Uber Eats
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    Uber Eats will deliver concessions to seats at Yankee Stadium

    Orders will be prepared and delivered by in-venue concessionaires and stadium staff, a change from Uber Eats’ mobile pickup offering at half a dozen sports and entertainment venues. 

    By • March 27, 2023
  • Marketing material fro Grubhub and Transact Campus' latest offering.
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    Courtesy of Grubhub & Transact Campus
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    Grubhub, Transact Campus beef up student ordering options

    Students can use their campus ID cards to order from Grubhub’s on-campus and off-campus restaurant partners on the Transact Mobile Ordering app. 

    By • March 27, 2023
  • Close-up photo of female hands with smartphone. Young woman typing on a mobile phone on a sunny street.
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    Kirill Smyslov via Getty Images
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    OpenTable partners with ChatGPT

    ChatGPT will provide restaurant recommendations as part of an OpenTable plugin, which will initially be available to select ChatGPT Plus subscribers.

    By • March 27, 2023
  • A photograph of Black Bear Diner
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    Permission granted by Black Bear Diner
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    Breakfast eateries embrace delivery, technology

    Chains have adapted front- and back-of-house operations to accommodate more off-premise sales and technology to improve the dine-in experience.

    By • March 22, 2023
  • A customer scans his palm with an Amazon One device at a Panera cafe.
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    Courtesy of Panera
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    Panera tests Amazon One palm scanners at 2 cafes

    Panera will expand the tech to between 10 and 20 cafes depending on the reception of the initial test, which links Amazon’s palm scanning technology to its loyalty program.

    By • March 22, 2023
  • An image of a DoorDash app allowing for cash payments on delivery
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    Permission granted by DoorDash
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    DoorDash adds cash payment option to Drive product

    The company’s white label fulfillment platform can now accept cash payments, which drivers would collect as part of their pay.

    By • March 21, 2023
  • An image of a bowl of salad being served right next to a plate of tacos.
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    Permission granted by Square
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    Sponsored by Square

    The Future of Restaurants report: Square’s 2023 edition

    The Square Future of Restaurants report will help you understand the top trends, the changing landscape and expectations, and the tools and strategies that define the next era of the restaurant industry.

    March 20, 2023
  • A computer generated image of a drone delivery station attached to a restaurant
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    Courtesy of Zipline
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    Sweetgreen teams with Zipline for drone delivery

    Zipline’s new home delivery platform would use 97% less energy than deliveries fulfilled by car, the company claims. 

    By • March 16, 2023
  • Kitchen United, Stellar Pizza, Sweetfin at Curbivore panel 2023
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    Emma Beckett/Restaurant Dive
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    Sweetfin, Stellar Pizza detail cost-saving robotics strategies

    Sweetfin uses Coco Delivery bots to deliver food within two miles in 15 minutes, while Stellar Pizza’s robotic truck can bake pizzas with just one human employee.

    By • March 13, 2023
  • An image of a bowl of salad being served right next to a plate of tacos.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    The Future of Restaurants report: Square’s 2023 edition

    The Square Future of Restaurants report will help you understand the top trends, the changing landscape and expectations, and the tools and strategies that define the next era of the restaurant industry.

    March 13, 2023
  • Gopuff
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    Retrieved from Gopuff press release.
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    Gopuff makes third round of layoffs since last spring

    Latest staff cuts include about 2% of the company’s global workforce, according to a company spokesperson.

    By Brett Dworski • March 10, 2023
  • Person using a point of sale software system at a restaurant
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    Moyo Studio via Getty Images
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    Shift4 needles rival Toast

    Toast and Shift4 are battling to win larger customers in the intensely competitive restaurant payments arena. 

    By Caitlin Mullen • March 10, 2023
  • Food hall in grocery store
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    Courtesy of Kitchen United
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    Why Kitchen United is pumping the brakes on mall strategy

    Grocery outposts through its Kroger partnership give Kitchen United better access to customers and deeper relationships with partner restaurants, executives said during a Curbivore conference.

    By • March 9, 2023
  • An image of a smart phone with square app buttons that say Uber and Uber Eats
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    Courtesy of Uber Eats
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    Uber Eats officially partners with first US airport

    Following tests at John Glenn International Airport and Charlotte Douglas International Airport, Uber Eats has launched mobile ordering and pickup at Tampa International Airport.

    By • March 7, 2023
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    Michael M. Santiago via Getty Images
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    New York AG proposes rule limiting dynamic pricing

    Price increases above 10% that aren’t being used to preserve margins would be considered excessive during states of emergency under the proposal.

    By • March 6, 2023
  • Male Restaurant Manager With Digital Tablet Giving Team Talk To Waiting Staff
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    stock.adobe/Monkey Business

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    Sponsored by SpotOn

    4 areas of your restaurant you can improve with data

    Looking to increase efficiency? It starts with understanding the numbers behind your business.

    March 6, 2023
  • Exterior of a Kroger store with a "Kitchen United Mix" sign on the building and delivery van.
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    Courtesy of Kroger
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    NRA: One-third of operators predict ghost kitchens will decline

    Consumers prefer to order from brick-and-mortar establishments, according to the National Restaurant Association’s State of the Industry Report.

    By • March 1, 2023
  • A restaurant worker serving someone at the counter on a Square mobile payment platform.
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    Permission granted by Square
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    Sponsored by Square

    Robots in restaurants? What restaurateurs need to know about this growing trend

    What will it look like for restaurant owners to collaborate with robots?

    By Samantha Stone • Feb. 27, 2023
  • An image of a robot at Loyola Marymount University
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    Permission granted by Kiwibot
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    Kiwibot secures $10M in financing to support growth

    Through a partnership with Kineo, the delivery robotics company will use the alternative financing to support manufacturing and scale of its robotics fleet. 

    By • Feb. 22, 2023