Delivery: Page 33
-
Uber Eats boosts delivery tracker transparency with colorful animations
The redesigned platform includes a five-step tracking bar and a "latest arrival time by" update in addition to the typical order ETA.
By Kevin Whiteley • April 11, 2019 -
72% of casual dining operators report delivery growth
Even though less than 40% of restaurants in this segment offer delivery, the channel drove positive financial performance in 2018 compared to two years prior, according to National Restaurant Association's latest industry report.
By Julie Littman • April 9, 2019 -
Deep Dive
Restaurant brands bring recognition, familiarity and innovation to Big Food's menu
Restaurants like P.F. Chang's and California Pizza Kitchen have increasingly licensed items in grocery stores to help boost overall revenue, but food delivery could make these products less lucrative.
By Christopher Doering • April 8, 2019 -
Just Eat pulls its SkipTheKitchen delivery firm out of the US
The third-party delivery aggregate will focus on building its business and brand in Canada instead, transitioning its U.S. business to Grubhub.
By Alicia Kelso • April 5, 2019 -
Uber Eats lands first airport partnership
If the pilot, which brings travelers food from airport restaurants to their gate, is successful, it could bring the delivery firm a new path to growth.
By Kevin Whiteley • April 5, 2019 -
Deliveroo to offer London riders electric scooter rentals
The third-party delivery company partnered with electric scooter rental platform Elmovo to launch the program, which comes just days before the city rolls out new Ultra-Low Emission Zone regulations.
By Kevin Whiteley • April 4, 2019 -
Restaurant operators chase delivery, value menus to drive growth
A TD Bank survey found that 71% of franchisees feel pressure to expand and plan to turn to delivery, value meals, remodeling and mobile technology to boost performance.
By Alicia Kelso • April 3, 2019 -
EzCater secures $150M in funding, surpasses $1.2B valuation
The catering platform plans to expand into new regions, acquire companies and add features to help support the growing off-premise industry.
By Julie Littman • April 2, 2019 -
Postmates' latest partnership brings in-app food ordering to Coachella
A collaboration with AEG Presents lets concertgoers skip concession lines and pick up food and merchandise within a few minutes.
By Kevin Whiteley • March 29, 2019 -
DoorDash's new program supports immigrant-founded restaurants
The company's 'Kitchens Without Borders' spotlights the stories of these owners and offers business credits to fund a $0 delivery fee promotion, among other marketing opportunities.
By Alicia Kelso • March 28, 2019 -
Half of diners order delivery at least once a month
According to the Tillster Delivery Index, 50% of customers prefer to order directly from a restaurant website or app, compared to just 6% of fast casual and 3% of QSR customers who prefer to order from a third-party app.
By Alicia Kelso • March 27, 2019 -
Papa John's struggles with 220% turnover rate for delivery drivers
Low unemployment and bad publicity have made it difficult for the national pizza chain to retain drivers, which is why it has turned to third-party delivery to supplement its workforce, according to a BTIG report.
By Julie Littman • March 27, 2019 -
Majority of QSR, fast casual diners would pay up to $5 in delivery fees
A report from Tillster revealed that one-third of customers would pay more for faster delivery and only 20% said they would be willing to wait beyond 40 minutes for their food.
By Julie Littman • March 26, 2019 -
Virtual kitchen startup Keatz secures $13.5M in new funding
The Berlin-based cloud kitchen company has hefty competition in the European market, with Uber Eats and eatsa also doubling down in this segment.
By Alicia Kelso • March 25, 2019 -
Wetzel's Pretzels to test delivery with virtual kitchen
The Kitchen United partnership lets the pretzel chain break free of its mall-based locations and stave off competition from Auntie Anne's, which has already made big off-premise moves.
By Julie Littman • March 25, 2019 -
Domino's adds in-car ordering to its tech lineup
The national pizza chain's latest innovation builds on its litany of ordering options, giving it a leg up on competitors Pizza Hut and Papa John's, which have been playing catch-up.
By Julie Littman • March 25, 2019 -
Study: 62% of diners blame both restaurants and delivery companies for bad service
Research also shows that nearly 72% of "co-blaming" occurs when food is delivered at the wrong temperature.
By Alicia Kelso • March 22, 2019 -
Postmates rolls out free group delivery feature
The delivery platform's new Postmates Party option functions like Uber Pool for food, an offering that could give it a leg up over competitors if consumers are willing to sit through longer wait times.
By Kevin Whiteley • March 21, 2019 -
McDonald's and La-Z-Boy partner on 'McDelivery Couch' sweepstakes
The promotion for McDelivery with Uber Eats includes a chance to win a decked-out couch for binge-watching.
By Erica Sweeney • March 20, 2019 -
Second lawsuit accuses Waitr of paying drivers less than minimum wage
The company's latest labor dispute comes on the heels of accusations that rival DoorDash is using worker tips to supplement their base wages, underscoring larger issues in the segment.
By Alicia Kelso • March 19, 2019 -
OpenTable blocks data sharing with competitors
A new client agreement from the reservation platform sparked a debate over who actually owns and can have access to restaurant consumer data.
By Alicia Kelso • March 18, 2019 -
McDonald's to improve delivery packaging, drive-thru times
Now that the chain has brought delivery to more than 9,000 U.S. locations, it aims to improve awareness and overall experience as dine-in traffic slips.
By Julie Littman • March 18, 2019 -
Denny's woos millennials with delivery, new marketing
The breakfast chain has experienced a spike in delivery sales during the breakfast and late-night hours, driven in large part by younger consumers.
By Alicia Kelso • March 15, 2019 -
Deliveroo diversifies with 2 new partnerships
The company is implementing eatsa's new tech products developed for virtual restaurants at its delivery-only site in Singapore and plans to use Yumpingo's services to win favor with smaller eateries.
By Alicia Kelso • March 13, 2019 -
DoorDash overtakes Grubhub in delivery market share
Ongoing expansion and new restaurant partnerships have paid off as the company rose from 15% share of consumer spend to over 27% in one year.
By Julie Littman • March 13, 2019