Uber, Nuro reportedly in discussions for driverless food delivery

A partnership could help decrease driver costs and improve efficiencies by allowing couriers to pickup multiple food orders from a central hub.

By Alicia Kelso • May 13, 2019

Famous Dave's enters fast casual space

The barbecue restaurant will nearly halve the size of its typical location as it joins brands like The Cheesecake Factory, Hooters and Outback looking to expand off-premise capabilities. 

By Julie Littman • May 10, 2019

Burger King looks to bring roadside delivery stateside

After seeing a 63% jump in daily sales during a Mexico City pilot, the burger chain wants to try its Traffic Jam Whopper service in congested cities like Los Angeles. 

By Thai Phi Le , Lauren Manning • May 10, 2019

Postmates teams up with Square, Bringg

The partnership with Square opens the door for delivery for smaller businesses while its integration with Bringg will help restaurants manage in-house and external delivery fleets.

By Alicia Kelso • May 10, 2019

Why more chains are turning to virtual kitchens

Restaurants like Dog Haus and Chick-fil-A are launching units minus dining areas to grow off-premise sales without overburdening in-store operations.

By Julie Littman • May 3, 2019

DoorDash enters hospitality with Wyndham Hotels deal

Guests will enjoy expanded offerings through the new partnership at select Wyndham banners including La Quinta, Super 8 and Days Inn.

By Lauren Manning • May 3, 2019

Class action suit claims Waitr's fee hike broke contracts

A Little Rock-based restaurant claims that the third-party delivery company tried to increase its revenue prior to an IPO when it increased fees from 10% to 15%, a move the lawsuit claims broke contracts with thousands of eateries.

By Alicia Kelso • May 3, 2019

Why Chick-fil-A is opening a company-owned distribution center

A pilot facility set to open in Georgia this summer will be a testing ground while the full-scale location is expected in 2020 and will serve up to 300 restaurants. 

By Alicia Kelso • May 1, 2019

Modern Market adds in-house delivery service

The Colorado-based chain is bucking the industry-wide trend of using a third-party platform, which often costs up to 30% of sales.

By Lauren Manning • May 1, 2019

Uber Eats, Deliveroo look to diversify with click-and-collect

Uber Eats launched an in-app option called Pick-Up in select U.S. cities earlier this year, while Deliveroo announced in February it will deploy its own version.

By Alicia Kelso • April 30, 2019

Wegmans partners with DoorDash for meal delivery

After piloting Wegmans Meals 2GO in New York, the premium grocer plans to offer delivery through the third-party platform in 40 cities by year's end. 

By Jessica Dumont • April 30, 2019

Drone delivery may be on the cusp of a breakthrough

The NPD Group predicts many restaurants in Great Britain will use drone delivery by 2024, while Google's drone operator just received approval from the FAA in the U.S. 

By Alicia Kelso • April 29, 2019

Domino's tests GPS delivery tracking in Phoenix

The technology lets customers follow drivers on a map via app or online and receive real-time mobile notifications, and helps managers increase store operation efficiencies. 

By Emma Liem Beckett • April 29, 2019

Q2 delivery report: Brands extend off-premise initiatives

Delivery is gaining momentum at Red Robin, Cracker Barrel and more as more awareness drives sales.

By Emma Liem Beckett , Julie Littman • Updated June 4, 2019

Report: McDonald's may end exclusivity with Uber Eats

A memo obtained by Bloomberg revealed the fast food chain is also negotiating lower delivery fees, which would address previous franchisee grievances. 

By Alicia Kelso • April 25, 2019

Chipotle doubles digital sales in Q1

The fast casual chain's sales comps for the period were up nearly 10% thanks to rapid growth from its new loyalty program and ongoing promotions and marketing initiatives. 

By Julie Littman • April 25, 2019

Domino's leaning on fortressing to improve delivery, not third-party aggregators

CEO Ritch Allison admitted in an earnings call that third-party delivery growth has hurt the chain's same-store sales, but believes the threat will soon dissipate since these partnerships eat into restaurant profits. 

By Julie Littman • April 24, 2019

Postmates adds 1K cities, reaches into 50 states

With the delivery company now nationwide, it will be better positioned to compete with the likes of DoorDash, Grubhub and Uber Eats. 

By Julie Littman • April 24, 2019

Millennials to be the biggest food and beverage spenders in 10 years

Baby boomers and Gen Xers spend the most on restaurants and groceries currently, but as millennials' financials improve as they get older, CBRE predicts this demographic will take a lion's share of the spend. 

By Julie Littman • April 22, 2019

Bite Squad expands breakfast delivery service

Third-party aggregators and restaurants are adding more delivery options to capture additional revenue from the growing morning daypart. 

By Alicia Kelso • April 18, 2019

Just Eat buys POS system Practi to lock down restaurant loyalty

The $8.7 million acquisition of the firm, which services independent restaurants and small chains, could strengthen Just Eat's restaurant portfolio.

By Alicia Kelso • April 17, 2019

Schools ban meal delivery citing disruption, safety concerns

Some Michigan schools instituted the ban due to safety risks in giving building access to strangers, as well as the potential for allergic reactions or food-borne illnesses from delivered meals. 

By Amelia Harper • April 16, 2019

Panera's new tech could make breakfast rise and shine

Breakfast delivery has grown 250% at the chain, which is launching an Amazon Go-like tap and pay system, new portable morning foods and a revamped coffee program to better target diners on the go. 

By Julie Littman • April 15, 2019

Rethinking the brand experience beyond space and size

Without designing for experience, an overemphasis on size will leave customers hungry for more, says innovation agency T3's president Ben Gaddis.

By Ben Gaddis • April 12, 2019

Uber Eats preps to expand into grocery, cloud kitchens in light of IPO

With Uber going public, its food delivery service is primed for growth so long as competition doesn't continue to eat into its market share. 

By Julie Littman • April 12, 2019