Delivery
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Permission granted by PepsiCo Beverages North America
Pepsi chases pizza deliveries in a sports car to push pairing power
A stunt campaign boosts the brand's partnership with DoorDash that will dole out free pizza from Little Caesars, Papa Johns, Pizza Hut and Marco’s Pizza.
By Sara Karlovitch • Sept. 13, 2024 -
Courtesy of Coco
Uber expands robotic delivery
Beginning this week, Coco will start delivering for Uber Eats in Los Angeles with additional cities forthcoming.
By Julie Littman • Aug. 27, 2024 -
Permission granted by Grubhub
Grubhub adds 60 schools to campus dining program
In 2023, student orders on Grubhub’s marketplace were up 30% while delivery orders increased 35%.
By Julie Littman • Aug. 21, 2024 -
Courtesy of Serve Robotics
Shake Shack will use robots to deliver orders in Los Angeles
The new partnership enhances Shake Shack’s push to use new technology, which also includes a rollout of kiosks across its restaurants.
By Julie Littman • Aug. 14, 2024 -
Courtesy of Grubhub
Grubhub adds features to improve consumer experience
Among the most significant additions is product recommendations at checkout, which could help restaurant partners upsell customers.
By Aneurin Canham-Clyne • Aug. 2, 2024 -
Courtesy of DoorDash
DoorDash adds discounting tools to drive off-peak traffic
The features allow operators to highlight lunch specials and happy hour discounts to help increase transactions during those dayparts.
By Aneurin Canham-Clyne • July 30, 2024 -
Michael M. Santiago/Getty Images via Getty Images
NYC delivery worker earnings up 22%
Decreases in consumer tips and total employment were more than offset by sharp rises in base pay, according to the Department of Consumer and Worker Protection.
By Aneurin Canham-Clyne • July 15, 2024 -
Permission granted by The Habit Burger
Habit Burger Grill launches catering with ezCater
The fast casual chain joins chains like Bojangles and Perkins which have added catering through ezCater this year.
By Julie Littman • June 25, 2024 -
Justin Sullivan via Getty Images
Uber loses gig worker court decision
The battle over whether gig workers are independent contractors continues. A separate court case will decide the legality of a Lyft- and Uber-backed ballot measure in California that would define them as such.
By Dan Zukowski • June 11, 2024 -
Permission granted by Grubhub/Starbucks
Starbucks partners with Grubhub for delivery
The new partnership will allow the coffee chain to continue building a channel that grew by double-digits last quarter.
By Julie Littman • June 6, 2024 -
Courtesy of Amazon/Grubhub
Amazon adds Grubhub restaurant delivery to platform
Prime subscribers will have access to an ongoing Grubhub+ membership, too.
By Julie Littman • May 30, 2024 -
Permission granted by Uber
Uber adds student discount, restaurant lists in latest product rollout
As part of Uber’s Go-Get 2024 event, the company said it will soon allow Uber Eats users to curate and share lists of their favorite restaurants from the app.
By Julie Littman • May 15, 2024 -
Permission granted by ezCater
Operators predict continued catering boom
Return-to-office is increasing demand for business catering as employers use meal plans to draw workers in-person, according to a survey from ezCater.
By Julie Littman • May 9, 2024 -
Stephen Chernin via Getty Images
Starbucks’ late-night delivery pilot ‘doubled our business,’ CEO says
A third-party partner prepared Starbucks orders for delivery offsite between the hours of 5 p.m. and 5 a.m., and the coffee giant aims to make a $2 billion business out of this model over the next five years.
By Emma Liem Beckett • May 7, 2024 -
Courtesy of Uber Eats/Instacart
Instacart adds restaurant delivery with Uber Eats
Over the next few weeks, Instacart will add a restaurant tab powered by Uber Eats to its app, giving Uber access to potentially millions of new customers.
By Aneurin Canham-Clyne • May 7, 2024 -
Permission granted by Denny's
Denny’s virtual brands engage Gen Z, fuel off-premise growth
By leveraging slow dayparts like dinner and late night, the casual chain’s three delivery-only brands are increasing sales and capturing younger demographics.
By Julie Littman • May 3, 2024 -
Courtesy of Virtual Dining Concepts
IHOP adds 2 new Virtual Dining Concept brands, expands another
IHOP is focusing on virtual brands as a solution to traffic problems in non-peak dayparts and thinks two sports-themed brands could lift sales.
By Aneurin Canham-Clyne • April 25, 2024 -
Permission granted by Zipline
Flynn Group, Zipline to deliver Panera Bread orders via drone
Deliveries are expected to begin next year and will be available from select Panera units in the Greater Seattle area.
By Julie Littman • April 19, 2024 -
Permission granted by Uber Eats
Uber Eats partners with Waymo for autonomous delivery in Phoenix
Uber Eats has been expanding its network of autonomous delivery partners since 2022 and works with Motional, Nuro, Cartken and Serve Robotics.
By Julie Littman • April 3, 2024 -
DenisTangneyJr via Getty Images
DeSantis signs Florida delivery bill pre-empting local delivery regulations
The law, backed by Uber and DoorDash, requires delivery firms to delist restaurants that request to be removed and will prevent local governments from passing regulations impacting third-party delivery.
By Aneurin Canham-Clyne • April 3, 2024 -
Courtesy of DoorDash
DoorDash to deliver by drone from a VA Wendy’s
Wing drones will deliver meals from the fast food location to nearby customers within about 30 minutes, the company said.
By Aneurin Canham-Clyne • Updated March 22, 2024 -
Permission granted by Wonder
Wonder raises $700M, plans to reach 90 units in 2025
After transitioning from food trucks to food halls last year, the company has already grown to 11 brick-and-mortar units with more in the works.
By Julie Littman • March 19, 2024 -
hapabapa via Getty Images
DoorDash adds AI to chat feature to detect harassment between workers and customers
The aggregator is replacing an old chat monitoring tool with SafeChat+, which can detect inappropriate content without keyword matching.
By Aneurin Canham-Clyne • March 12, 2024 -
Elan Irving via Getty Images
DC bill mandates study of delivery worker conditions, pay
As part of the restaurant rules package that passed in the District this week, the city council requires aggregators and restaurants to agree that delivery workers are allowed to use restaurant bathrooms.
By Aneurin Canham-Clyne • March 8, 2024 -
Michael M. Santiago/Getty Images via Getty Images
DoorDash shifts pay scheme, cuts flexibility in New York City
DoorDash says its fees in The Big Apple have driven down delivery sales, but the city says data from delivery firms shows steady sales.
By Aneurin Canham-Clyne • Updated March 5, 2024
