Consumer Trends: Page 7
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Foodservice customers want delivery with a side of loyalty, survey says
Over 70% of respondents to a Tillster report expect to earn or use rewards when ordering at an in-store kiosk, and more than half want to use them when ordering online.
By Jessica Loder • Aug. 8, 2023 -
7-Eleven adds limited-time wings flavor
This marks the latest in a recent series of c-store food and beverage LTOs, with retailers like Rutter’s and Stewart’s also debuting seasonal or short-term items.
By Jessica Loder • July 20, 2023 -
Trendline
Top 5 stories from Restaurant Dive
Check out a selection of articles about some of the biggest trends — from the rise of dessert concepts to a cohort of Mexican chains trying to overtake Chipotle — shaping the restaurant industry in 2024.
By Restaurant Dive staff -
Is America ready for franchised beer gardens? Dacha thinks so.
A 10-year-old beer garden in Washington, D.C., wants to plants its flag in new East Coast markets over the next five years.
By Aneurin Canham-Clyne • July 19, 2023 -
Readers Respond: Menu price hikes aren’t scaring off diners
Respondents to a Restaurant Dive survey raised prices to keep pace with higher costs, but operators have employed strategies to minimize the impact on their menus.
By Aneurin Canham-Clyne • July 16, 2023 -
Friday Feedback: How are you approaching menu pricing?
This new series seeks reader input on pressing topics in the restaurant industry.
By Aneurin Canham-Clyne • July 7, 2023 -
Can opt-in rules help restaurants, diners stick to sustainable packaging?
Consumer interest in biodegradable and reusable restaurant packaging is still growing, and a push to ditch single-use cutlery and condiments may spark bigger behavior changes.
By Kristine Sherred • July 6, 2023 -
NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months
A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association.
By Emma Liem Beckett • June 29, 2023 -
Deloitte: Customer acceptance of restaurant automation on the rise
Diners are becoming more comfortable with smart kitchen and dining room solutions, which could help operators deploy such tech without hurting sales.
By Aneurin Canham-Clyne • June 27, 2023 -
How Stinker Stores is remodeling its stores to compete with QSRs
Nearly two years after debuting its fresh food program, the Idaho-based retailer is revamping many of its locations — and building new ones — to position the meal stop front and center.
By Brett Dworski • June 23, 2023 -
Starbucks unionization efforts
Some Starbucks cafes have removed Pride decor. Corporate says it hasn’t banned the practice.
Confusion over Pride decoration policy has sparked tension between Starbucks and its union, as major brands like Target and Anheuser-Busch InBev face threats for their pro-LGBTQ marketing.
By Aneurin Canham-Clyne • June 16, 2023 -
Q&A
8 questions with Momofuku CEO Marguerite Zabar Mariscal
The exec talks to Food Dive about her rise from intern to CEO of the popular restaurant group and, more recently, the company’s expanding CPG business.
By Judy McGuire • June 14, 2023 -
Chick-fil-A makes Spicy Chicken Biscuit permanent
The morning breakfast sandwich is the chain’s most requested breakfast item and received positive customer feedback when it was offered in the past.
By Julie Littman • June 12, 2023 -
Are EV chargers right for your restaurant?
There are a number of options that restaurant and franchise owners should consider, including charger type, cost and location.
By Danielle McLean • June 7, 2023 -
Popeyes adds blackened chicken sandwich to menu permanently
The chicken sandwich, which succeeded as an LTO last year, is being marketed as a healthier entree that diners can enjoy every day.
By Aneurin Canham-Clyne • June 7, 2023 -
Report: Diners who order off restaurant websites tip better, order more often
These digital customers are more likely to be loyalty members, Paytronix found, and have less time between repeat orders than third-party customers.
By Julie Littman • June 5, 2023 -
4 restaurant industry predictions from the NRA Show
Ghost kitchens, immigration policy, managerial automation and catering could help shape the future of the industry, experts said at the National Restaurant Association Show.
By Aneurin Canham-Clyne • May 31, 2023 -
Sponsored by Catania Oils
Plant-based 101: What you need to know
Plant-based diets have gone from being eccentric to the mainstream, with one in four Americans eating vegan or vegetarian some or all of the time. Read this introductory guide to start supplementing your menu with plant-based options.
May 30, 2023 -
How restaurants can get a slice of Gen Z’s $360B spending power
This generation's prioritization of time, social media and altruism — combined with a comparative mistrust of tech — sets it apart from millennials and Gen X.
By Aneurin Canham-Clyne • May 25, 2023 -
BentoBox: Reservation platforms are least popular tool for restaurant search
Most diners rely on recommendations from friends and family, or on social media posts, when weighing new restaurants to try, per a survey.
By Aneurin Canham-Clyne • May 25, 2023 -
NFTs, personalization and biometric pay are shaping restaurant loyalty
At the National Restaurant Association Show, experts and operators discussed how restaurants are innovating their rewards to stay competitive as inflation erodes diner spend.
By Aneurin Canham-Clyne • May 22, 2023 -
Sponsored by Square
The top restaurant trends in 2023
As consumer dining preferences and economic conditions continue to evolve, it’s important to understand restaurant trends and strategies that work.
May 22, 2023 -
Sponsored by Square
How this brewery-gastropub saves 6 hours a week with integrated payroll
Learn how a brewing company used Square to grow their business, boost revenue and generate higher numbers of repeat customers.
May 15, 2023 -
Q&A
Dunkin’s CMO on bringing the brand’s vision into focus — and those buzzy Ben Affleck ads
Jill McVicar Nelson detailed a “fewer, bigger, better” ethos that is helping to balance brand and performance marketing at a transitional point for QSRs.
By Peter Adams • May 10, 2023 -
Sponsored by MERGE
Restaurant experience reset: Forecasting the future of quick service and casual dining
A closer look at which recent restaurant trends will stand the test of time and which will fade from relevancy.
May 8, 2023 -
Sponsored by Square
5 tips for building an omnichannel restaurant strategy
Restaurants are finding new ways to meet consumers on the channels they’re already using. Here are five tips for building an omnichannel restaurant strategy to more effectively reach and engage with customers.
May 8, 2023