Consumer Trends: Page 6
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Justin Sullivan/Getty Images via Getty Images
Starbucks says ‘misperceptions’ of Middle East stance dragged US traffic
Visits to the coffee chain took a hit last quarter after customers called for a boycott of the brand when it sued Workers United over social media posts concerning Palestine.
By Aneurin Canham-Clyne • Feb. 2, 2024 -
Courtesy of Starbucks
Starbucks to capitalize on record loyalty membership with app improvements
Starbucks Reward members spent more than ever during Q1 2024, as the company looks to incentivize further patronage with greater personalization.
By Bryan Wassel • Feb. 1, 2024 -
Explore the Trendline➔
sam edwards via Getty Images
TrendlineMenu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
lechatnoir via Getty Images
Restaurant trend outlook for 2024
Slow traffic, growing interest in afternoon snacking and trends toward value menus, digital and in-store personalization will shape the restaurant landscape.
By Restaurant Dive staff • Jan. 31, 2024 -
Jessica Loder/C-Store Dive/Restaurant Dive
ColumnFueling Up: To truly compete with restaurants, c-stores need to ‘break boundaries’
Narrowing the gap with restaurants is top of mind for many c-store retailers. Achieving it requires stepping outside of convenience retail’s comfort zone, one expert says.
By Brett Dworski • Jan. 31, 2024 -
Courtesy of Starbucks
Starbucks will launch 3 new beverage platforms in 6 months
Pressured by boycotts and snacking competition, the coffee chain will look to new drinks to strengthen its dwindling afternoon traffic.
By Aneurin Canham-Clyne • Jan. 31, 2024 -
Permission granted by Wings & Rings
Deep DiveReturn-to-office traffic is fueling a catering boom in 2024
Chains like Cracker Barrel, BJs and Wings & Rings will continue to lean into the profitable channel this year after seeing double-digit growth in 2023.
By Julie Littman • Jan. 29, 2024 -
Courtesy of Craveworthy Brands
Craveworthy Brands buys major stake in Dirty Dough Cookies
This deal marks Craveworthy’s first investment in a snack brand, and reflects growing restaurant interest in concepts and menus that target diner spending between traditional dayparts.
By Emma Liem Beckett • Jan. 24, 2024 -
Catherine Douglas Moran/Restaurant Dive
Inside the store: Wegmans’ foodservice paradise in Manhattan
The grocer’s first Manhattan location devotes nearly an entire floor to “restaurant foods selections” including fresh sushi, pizza and poke bowls.
By Catherine Douglas Moran • Jan. 24, 2024 -
Mario Tama via Getty Images
California’s $20 fast food wage poses risk and reward, execs say at ICR
Operational changes, value offerings and pricing are key tools in preserving traditional margins as wages rise, leadership from major chains shared.
By Aneurin Canham-Clyne • Jan. 23, 2024 -
Permission granted by Puttshack
How Puttshack and Pinstripes sustain AUVs over $8M
At the ICR Conference in Orlando, Florida, company executives discussed how post-pandemic consumer trends are driving traffic in the eatertainment space.
By Aneurin Canham-Clyne • Jan. 22, 2024 -
AleksandarNakic via Getty Images
Sponsored by TockUnique dining experiences are the secret sauce to your restaurant’s success
Reconsider dining ‘experiences' as a unique value-add that’s different from everyday service.
Jan. 22, 2024 -
Retrieved from Ritz-Carlton on January 16, 2024
3 trends that will shape hotel restaurants in 2024
Gone are the days of “Cheesecake Factory”-size menus as hotels prioritize a la carte and plant-forward food and beverage options, according to Marriott International’s senior director of culinary for the U.S. and Canada.
By Jenna Walters • Jan. 18, 2024 -
Courtesy of Mr. Gatti's Pizza
Mr. Gatti’s Pizza develops c-store franchise model
The pizza chain will initially focus on expanding in Texas and the Southeast, with plans to eventually target the Southwest and Midwest, as well.
By Jessica Loder • Jan. 16, 2024 -
Permission granted by Lynne Marek
Will Toast raise prices this year?
The restaurant point-of-sale provider may give clients a choice when it makes price adjustments, following a fee flub last year.
By Caitlin Mullen • Jan. 12, 2024 -
Retrieved from Maizano on November 27, 2023
Deep Dive7 restaurant industry trends to watch in 2024
Development costs will remain high and service fees could frustrate diners, but personalized offers and labor-saving tech may give brands an edge.
By Emma Liem Beckett , Aneurin Canham-Clyne , Julie Littman • Jan. 10, 2024 -
Courtesy of Taco Bell
Taco Bell expands value menu
In a bid to boost value and increase digital engagement, Taco Bell is adding six value items and a veggie combo.
By Aneurin Canham-Clyne • Jan. 8, 2024 -
LeoPatrizi via Getty Images
Deep DivePersonalization will rule restaurant loyalty programs in 2024
Major chains are using real-time consumer data and artificial intelligence to provide more personalized perks, which may grow engagement even as diners’ emotional attachment to brands dips.
By Danielle McLean • Jan. 4, 2024 -
Courtesy of Starbucks
Starbucks will accept diners’ personal mugs for drive-thru, app orders
The chain has implemented new equipment and standardized its process for fulfilling personal cup orders following a 200 drive-thru-store test last year.
By Aneurin Canham-Clyne • Jan. 3, 2024 -
Courtesy of Chipotle
Chipotle curates workouts on Strava to support New Year’s resolutions
Fitness enthusiasts can run or walk various route segments on Strava that end at Chipotle restaurants for a chance to win free Lifestyle Bowls.
By Aaron Baar • Jan. 2, 2024 -
Retrieved from Burger King Brazil on December 21, 2023
Burger King turns hangovers into discounts with facial recognition
In the tradition of its “Whopper Detour” and “Burn that Ad” campaigns, the chain’s latest stunt uses mobile technology to drive engagement.
By Chris Kelly • Dec. 21, 2023 -
Retrieved from 7-Eleven.
How c-stores are using food, merch and more to boost holiday traffic
Whether it’s festive coffees, ugly sweaters or even a seasonally themed pic from Wally’s photo booth, c-stores are taking a variety of approaches to engaging customers.
By Christine Blank • Dec. 19, 2023 -
Mario Tama via Getty Images
Q&ACava is bolstering customization through catering, loyalty strategy
The Mediterranean chain is testing restaurant models with expanded kitchen space to support catering and a new, bankable points rewards program to deepen engagement, said CEO Brett Schulman.
By Emma Liem Beckett • Dec. 14, 2023 -
Permission granted by McDonald's
CosMc’s service model, pricing unlikely to hurt Starbucks, analysts say
The concept’s drinks and snacks are similar to Starbucks and Dutch Bros’ offerings, but CosMc’s comparative discount may not make up for a “lack of human interaction,” per a William Blair report.
By Aneurin Canham-Clyne • Dec. 12, 2023 -
SolStock via Getty Images
NRA: 63% of adults plan to eat out during holidays
Millennials are the top demographic to visit restaurants during the holidays as a way to avoid crowded grocery stores, per a National Restaurant Association survey of over 1,000 U.S. adults.
By Julie Littman • Dec. 8, 2023 -
Courtesy of The Cheesecake Factory
Restaurant gift card sales rose during Thanksgiving holiday weekend
Guests spent 7.3% more on restaurant gift cards during the Thanksgiving weekend compared to the same period in 2022, per Paytronix data.
By Julie Littman • Dec. 4, 2023
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