Consumer Trends: Page 23
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62% of Americans prefer dine-in to takeout, delivery
Though demand for dynamic eating experiences is growing, diners are most swayed by food quality and consistency when selecting a restaurant, Vixxo research finds.
By Alicia Kelso • Dec. 23, 2019 -
British invasion: How LEON plans to dominate — and change — American fast food
The London-based QSR's fresh, quality ingredients have pitted it against U.S. fast casuals, but the chain's founder wants to "reinvent McDonald's" so that it's healthy, sustainable and fun.
By Emma Liem Beckett • Dec. 20, 2019 -
Trendline
Top 5 stories from Restaurant Dive
Check out a selection of articles about some of the biggest trends — from the rise of dessert concepts to a cohort of Mexican chains trying to overtake Chipotle — shaping the restaurant industry in 2024.
By Restaurant Dive staff -
Lunch Break: Fogo de Chao's CEO on balancing tech and the fine dining experience
Disruption in the restaurant industry has spurred experimentation at the Brazilian steakhouse, from catered delivery to plant-based meats, says Barry McGowan.
By Thai Phi Le • Dec. 17, 2019 -
80% of millennial parents visit a restaurant at least once a week
Millennial parents spend $22 at limited-service restaurants, twice as much as the average customer, and arethe highest restaurant users of any demographic.
By Alicia Kelso • Dec. 17, 2019 -
Opinion
Why video needs to be a New Year priority for restaurant marketing
Using video can increase engagement and diner interaction, providing person-based marketing customers have come to expect, says Hannah Hambleton, content manager at Beambox.
By Hannah Hambleton • Dec. 16, 2019 -
Column
Comic Dive: Brand the Halls
It's beginning to look a lot like branded merchandise season as major QSRs and CPGs get in on the holiday spirit.
By John Hazard • Dec. 13, 2019 -
Supply challenges could delay McDonald's chicken sandwich launch, analysts predict
Research firm Stephens reports there are not enough five-pound chicken products, the same size that Chick-fil-A and Popeyes use for their sandwiches, to supply the fast food giant's U.S. system.
By Alicia Kelso • Dec. 12, 2019 -
Third-party sales will make up 70% of delivery orders in 2022
Off-premise demand is transforming restaurant real estate to include more ghost kitchens, new interior formats and drive-thru pickup lanes, according to a CBRE report.
By Alicia Kelso • Dec. 9, 2019 -
DoorDash named fastest growing company in US
The third-party aggregator also had strong brand awareness among consumers, while Grubhub had much weaker representation within Morning Consult's Fastest Growing Brands report.
By Julie Littman • Dec. 6, 2019 -
More diners seek breakfast beyond morning daypart, report finds
Fifty-five percent of breakfast orders also include coffee, while 32% of millennials want more vegetarian or vegan options, according to Technomic research.
By Emma Liem Beckett • Dec. 3, 2019 -
Meal wars: The fight for diner dollars
With groceries eyeing hot meal delivery as restaurants consider grab-and-go, competition between the industries will only get fiercer.
Nov. 27, 2019 -
Alcohol, food sales jump at restaurants on Thanksgiving Eve
The night before, known as "Drinksgiving," is becoming one of the most popular drinking holidays of the year with guest count and sales increasing 23%.
By Alicia Kelso • Nov. 25, 2019 -
Moe's plans to open all-digital, kiosk-only locations
The company will open these formats near the University of Pittsburgh and the University of Virginia in Q1 2020.
By Alicia Kelso • Nov. 21, 2019 -
Chipotle rolls out Alexa voice ordering
The feature is part of the chain's larger digital sales platform, which is nearing $1 billion, and will allow customers to reorder their favorite meals within seconds.
By Julie Littman • Nov. 21, 2019 -
Deep Dive
Restaurants are creeping into grab-and-go. Should grocers worry?
Grocers have traditionally owned the space, but fast casuals and QSRs, from Panera to Starbucks, are edging in as customer demand for convenience drives growth.
By Krishna Thakker , Jessica Dumont • Nov. 20, 2019 -
Burger King: Impossible Whoppers never advertised as vegan
Other QSRs like White Castle and Dunkin' have already put protocols in place to keep the products separate from meat during the cooking process.
By Lauren Manning • Updated Jan. 31, 2020 -
Chopt opens delivery/pickup-only store to meet digital demand
The chain opened the off-premise concept in New York City to address digitally generated orders, which account for 40% of all the restaurant's orders.
By Alicia Kelso • Nov. 18, 2019 -
Column
Comic Dive: Chicken Sandwich Kerfuffle
Recent missteps by Chick-fil-A, which is closed on Sundays, has given Popeyes easy marketing fodder around its viral dish.
By John Hazard • Nov. 15, 2019 -
Chipotle may make its carne asada a permanent menu item
The chain is extending the popular steak, which drove higher checks and new traffic, through the end of this year and into Q1 2019 as it explores its options.
By Alicia Kelso • Nov. 13, 2019 -
Restaurant gift card sales jumped 15% during the holidays last year
Although third-party retailers are gaining ground for sales of these gift cards, in-store sales remained higher during the holidays for restaurants, presenting an opportunity to boost sales and increase traffic.
By Alicia Kelso • Nov. 12, 2019 -
Popeyes traffic rose 299% during its chicken sandwich relaunch
The spike on Nov. 3 surpassed the initial rollout's traffic peak of 256%, and had a halo effect for KFC, which saw 29% gains on the same day, per Placer.ai data.
By Emma Liem Beckett • Nov. 8, 2019 -
A chaotic wait for the Popeyes sandwich spotlights Chick-fil-A's operational edge
Restaurant Dive stood in line and found that while Popeyes' sandwich may win the taste battle, its store experience could lose it the chicken sandwich wars.
By Emma Liem Beckett • Nov. 6, 2019 -
Chick-fil-A gaffe gives Popeyes easy marketing fodder amid chicken sandwich's return
A botched email communication around a Sunday holiday — when Chick-fil-A is closed — led to snarky social posts by Popeyes.
By Peter Adams • Nov. 1, 2019 -
McDonald's doubles down on chicken for breakfast
The QSR giant will offer Chicken McGriddles and McChicken Biscuit sandwiches during breakfast for a limited time, pitting it against Chick-fil-A's offerings.
By Emma Liem Beckett • Updated Jan. 28, 2020 -
P.F. Chang's targets Miami party crowd with late-night concept
Chang's After Dark will include live entertainment and craft cocktails, and reflects a growing trend among casual restaurants to provide more in-store experiences to differentiate.
By Lauren Manning • Nov. 1, 2019