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  • An image of burritos and other items from virtual brand Man vs Fries
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    Permission granted by Virtual Dining Concepts
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    CPK adds virtual brand to menu

    The pizza chain plans to fulfill digital orders for Man Vs Fries at 118 locations, with a secret menu for dine-in guests.

  • An image of three Krispy Kreme doughnuts and six in a box.
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    Permission granted by McDonald's/Krispy Kreme
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    Krispy Kreme promotes 4 executives as part of expansion push

    The appointments include a new chief operating officer, chief growth officer, president of international and chief product officer.

  • A Starbucks store stands in Manhattan on January 30, 2024 in New York City.
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    Spencer Platt via Getty Images
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    Starbucks hands Anomaly US creative duties in blow to WPP: report

    WPP, which only won the account in October, established a bespoke Team Starbucks unit to support the coffee chain’s turnaround plan.

  • A Qdoba store around dusk.
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    Permission granted by Qdoba
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    Qdoba signs another 77 store agreements

    The brand is looking to speed up its franchised growth and shrink Chipotle’s lead on the strength of its same-store sales and development incentives.

  • Bloomin' Brands is promoting Pat Hafner, currently VP of operations at Carrabba's, to president of the Italian brand.
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    Permission granted by Bloomin' Brands
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    Bloomin’ appoints EVP, president of Outback Steakhouse

    Pat Hafner, president of Carrabba’s, has worked at Bloomin’ Brands in various capacities for nearly 30 years.

  • An image of the inside of a Paris Baguette with tables and chairs.
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    Permission granted by Paris Baguette
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    How Paris Baguette is bringing back the neighborhood bakery

    The chain, which offers fresh-baked goodies, drinks and cakes, signed over 160 franchise deals in 2024 and aims to sign another 200 this year.

  • A Panera store.
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    Courtesy of Panera
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    Panera Brands CEO resigns

    CFO Paul Carbone will serve as interim CEO for the company, which has yet to complete its planned IPO, in the wake of Jose Alberto Dueñas’ resignation.

  • An image of a man and woman wearing suites and in front of a blue background
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    Courtesy of White Castle
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    White Castle names president

    Anthony Joseph, current chief administrative officer, takes over the role from Lisa Ingram, who will maintain her other roles of board chair and CEO.

  • A photo of Ronald McDonald balloon at the Macy's Day Thanksgiving parade
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    Kena Betancur via Getty Images
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    McDonald’s cools on DEI, shifts to ‘global inclusion’

    The shift in strategy comes as a result of work done last year, McDonald’s said, including a “comprehensive Civil Rights Audit.”

  • Taco Bell's $5, $7 and $9 luxe boxes. Each combo meal contains several items, a side and a drink.
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    Courtesy of Taco Bell
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    Taco Bell adds $5 and $9 meal combos

    A year after launching its $7 Luxe Cravings Boxes, Taco Bell is building out its value combo offerings with a cheaper choice and a more premium option.

  • John Cena in a McDonald's ad
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    Courtesy of McDonald's
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    McDonald’s value menu launch gets inspirational boost from John Cena

    The actor-wrestler appears in new ads that turn into a oddball spiel about the transformational power of the McValue platform. 

  • A Starbucks worker pours a beverage into a cup meant to represent a customer's personal drinkware.
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    Courtesy of Starbucks
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    Starbucks’ turnaround plan will be ‘no quick fix,’ analysts say

    The chain wants to improve customer experience by making its stores more welcoming and speeding up service. But will the changes come fast enough?

  • A Subway six inch sandwich, drink and chips
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    Courtesy of Subway
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    Subway launches sub of the day deal

    After the early end of its $6.99 meal, Subway is stepping back into the value wars with a meal deal for every day of the week.

  • A barista hands off coffee at a cafe.
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    Weedezign via Getty Images
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    Consumers want deals, convenience from personalization, survey finds

    Simple acts of recognition, with or without a human touch, can build long-term customer relationships, Boston Consulting Group’s Mark Abraham said.

  • An image of a Noodles & Company restaurant with outdoor seating
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    Courtesy of Noodles & Company
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    Noodles & Company warned of Nasdaq delisting

    After third-quarter earnings disappointed and its stock price fell under $1, the company has yet to recover.

  • Starbucks cup going into a recycling bin
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    Courtesy of Starbucks
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    Inside Starbucks’ very long, very bad 2024

    Traffic declines and labor strife kept the chain mired in trouble despite a CEO switch up and product launches aimed at reviving its fortunes.

  • Three fast food drinks with blueberry dragonfruit poppers.
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    Courtesy of Del Taco
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    Del Taco adds new burritos and value bundles

    The chain’s same-store sales shrank considerably last quarter, though its value messaging may be starting to work, company leadership said.

  • Sabrina Carpenter shakes espresso in a Dunkin ad
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    Retrieved from Dunkin on January 02, 2025
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    Dunkin’ gets racy with Sabrina Carpenter in ‘Shake That Ess’ campaign

    Carpenter’s hit single “Espresso” served as inspiration for a new limited-time beverage that is accompanied by ads punning on profanity.

  • An image of a blue sign with "IHOP" words.
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    Scott Olson via Getty Images
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    PAR Technology buys Delaget for $132M

    The food service point-of-sale and payments software provider said it bought the data analytics company to better service restaurant operators.

  • An image of a building that has WOB signage.
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    Retrieved from World of Beer Franchising on January 02, 2025
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    World of Beer emerges from bankruptcy

    The company restructured its debt and plans to open upward of 20 units within the next five years. 

  • Stefon Diggs for Domino's Emergency Pizza campaign
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    Courtesy of Domino's Pizza
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    Q&A

    Domino’s CMO on how Emergency Pizzas meet consumers where they are

    Kate Trumbull and Matt Talbot, co-founder of the brand’s AOR WorkInProgress, explain how last year’s marketing efforts set up the chain for 2025.

  • A photo of Starbucks workers participating in a strike in Nottingham, Maryland, Nov. 17, 2022
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    Permission granted by Aleah Bacetti
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    Starbucks unionization efforts

    Starbucks Workers United launches multi-day strike

    Beginning in Los Angeles, Chicago and Seattle, the union will expand limited strikes until Christmas Eve, potentially impacting hundreds of stores.

  • The outside of a LongHorn Steakhouse.
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    Scott Olson / Staff via Getty Images
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    Darden Restaurants begins POS rollout as it pursues speedier service

    The new point-of-sale system will help the company speed up orders and improve its data capabilities at nine restaurant brands, executives said.

  • momofuku
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    Courtesy of Momofuku
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    Deep Dive

    From restaurant to retail: How Michelin-starred brands are infiltrating the grocery store

    The channel provides establishments such as Momofuku and Carbone with new revenue streams and an opportunity to connect more consumers.

  • A sign on a red wall that has the name "Yousef Khayat General Manager" and another sign that says "This location is closed."
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    Justin Sullivan via Getty Images
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    These restaurants closed hundreds of stores in 2024

    Red Lobster closed over 100 stores prior to filing for bankruptcy, while other chains like Denny’s, which is closing 150 underperforming units, are using closures to improve system health.