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What We're Reading

Industry reads hand-picked by our editors

Dec 20, 2024

CNBC
Malls are using new restaurants to draw consumers as shopping centers reinvent themselves
Eater Twin Cities
Twin Cities Restaurant and Bar Workers Are Serving as ‘First Responders’ Amid the Opioid Crisis
CX Dive
Brand loyalty is down from 2022 levels, study finds

Dec 19, 2024

Eater New York
Gov. Hochul Signs Law Making the Restaurant Reservation Black Market Illegal
RetailWire
The McDonald’s E. Coli Drama Is Far From Over. A Colorado Family Just Sued the Fast-Food Giant Over the Outbreak
The New York Times
Starbucks Has a Pumpkin Spice Latte Problem in China

Dec 18, 2024

Eater
The Absolute Worst Food and Dining Trends of 2024
Chowhound
The Family-Run Chinese Restaurant That Spawned A Nationwide Chain
Newsweek
These Are the Fast-Food Restaurants That Have Raised Their Prices the Most

Dec 17, 2024

CNBC
Why fast-food companies like KFC and Chick-fil-A are betting on chicken tenders again
Crain’s Chicago Business
How Chicago’s Black and Latino restaurant owners are persevering amid challenges
The Takeout
Taco Bell’s Chicken Nuggets Are Finally Being Released — Here’s When

Dec 16, 2024

NBC News
From Chili’s to burger chains, here are the restaurant industry winners and losers in 2024
HR Dive
NLRB set for Republican majority after Senate halts McFerran nomination
Insurance Journal
NC Supreme Court Bucks Trend, Finds COVID Caused Physical Loss to Restaurants

Dec 13, 2024

Business Insider
An IHOP worker says she was fired after feeding a homeless man. Then, they tried to reverse course.
Investing.com
Trump’s deportations could shake up the restaurant industry, but Wall Street isn’t worried
Eater
When the Restaurants ‘for Everyone’ Aren’t for Vegetarians

Dec 12, 2024

Byline Times
Burgers and Lies: The Corporate ‘Ghost Kitchen’ Food Delivery Outlets Posing as Independent Restaurants
NorthJersey.com
Bare bones food courts at NJ malls have been reborn as upscale, stylish food halls
Eater Houston
A Houston Billionaire Restaurateur Behind Morton’s and Bubba Gump Shrimp Might Serve in President-Elect Donald Trump’s Administration

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Library resources

Playbook
Hospitality in 2025: Serving Up Solutions for 4 Key Pain Points Custom content for Axonify
Survey Report
Unlock Profitability Without Sacrificing Affordability in Your QSR Custom content for TransUnion
Trendline
How restaurants are innovating in menu development Supported by Lamb Weston

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Company Announcements

Wings Over Enhances Delivery Operations with Cartwheel's Hybrid Solution From Cartwheel
VoicePlug's PizzaVOICE AI Revolutionizes Order-Taking for Pizzerias Amidst Growing AI Adoption… From VoicePlug Inc.
Goode Partners Completes Investment in Wings 'N More From Goode Partners
Fast-food Operator Enhances Safety and Cuts Security Costs with Interface Systems’ Virtual Gua… From Interface Systems

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Industry Intel

Master & Maximize Margins with Menu Engineering Webinar - on demand • Provided by Restaurant365
The State of the Restaurant Industry: 2024 Brings Optimism with Strong Job Growth, Rising Consumer Confidence Webinar - on demand • Provided by Restaurant365
Building a High-Performance Workforce with Restaurant365 Webinar - on demand • Provided by Restaurant365

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