Technology: Page 19

  • Red Lobster exterior, retrieved from Flickr on 3/4/2020
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    "Red Lobster "Red Lobster Restaurant" "Red Lobster"" by Mike Mozart is licensed under CC BY 2.0
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    Red Lobster snares restaurant exec for CIO role

    IT veteran Cijoy Olickal joined the company Monday and will report directly to CEO Kelli Valade.

    By Roberto Torres • March 30, 2022
  • Students walking on campus during the summer
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    sshepard/Getty Images Plus via Getty Images
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    Sodexo will use robotic delivery to offer virtual brands on college campuses

    The foodservice giant will offer brands from Virtual Dining Concepts, which includes brands like MrBeast Burger, to its Bite mobile app.

    By • March 29, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendlineâž”
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
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    Samsung

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    Sponsored by Grubbrr

    Using technology to mitigate inflation's impact on QSRs

    Self-ordering technology addresses inflation by adding value back into the hands of restaurant operators.

    March 28, 2022
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    Permission granted by SpotOn
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    Sponsored by SpotOn

    How double-digit profit margins are attainable with modern restaurant technology

    Learn how adding flexible, integrated tech can lead to better profit margins for your restaurant.

    March 21, 2022
  • WoWorks logo
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    Courtesy of WoWorks
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    WOWorks creates new CIO role as it updates its tech stack

    Kyle Mark will lead the company's tech operations across its four brands as it makes upgrades, including a new POS system and loyalty program.

    By Alicia Kelso • March 18, 2022
  • Bear Robotics
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    Courtesy of Bear Robotics
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    Bear Robotics secures $81M to expand hospitality robots

    Since the end of last year, Chili's and Denny's have started using its technology in a handful of restaurants.

    By Alicia Kelso • March 16, 2022
  • Chippy Chipotle chip-making robot
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    Courtesy of https://prnmedia.prnewswire.com/news-releases/chipotle-tests-ai-kitchen-assistant-chippy-301503796.html
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    Chipotle tests Chippy, a tortilla chip-making robot

    The artificial intelligence-powered technology was created with Miso Robotics, and is being piloted in Irvine, California.

    By • March 16, 2022
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    David Paul Morris via Getty Images
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    Google accused of 'deceptive' online ordering practices by restaurant group

    Lime Fresh Mexican Grill claims Google created webpages with its trade name without permission and intercepted more than 1,000 orders from its customers. 

    By Alicia Kelso • March 11, 2022
  • A wide camera angle of the U.S. Capitol in Washington, DC
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    Stefan Zaklin via Getty Images
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    Opinion

    In absence of RRF, restaurants can use tech to boost recovery

    A provision that would refill the Restaurant Revitalization Fund was nixed from the final version of the omnibus spending bill, but operators have the tools they need to thrive, writes Ben Pryor, head of innovation for SpotOn.

    By Ben Pryor • March 10, 2022
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    Permission granted by Waitr
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    Waitr adds chief information officer as it expands business model

    Matthew Coy joins the company shortly after it named Timothy Newton as its chief technology officer and announced a rebrand to emphasize new verticals.

    By Alicia Kelso • March 8, 2022
  • Sweetgreen opened a location at World Trade Center Tower 3 in NYC in October 2021.
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    Permission granted by Sweetgreen
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    Sweetgreen's digital sales made up 67% of Q4 2021 revenue

    By capturing the majority of its online orders through proprietary platforms, the salad chain has been able to collect valuable consumer data that informs digital-exclusive offerings. 

    By • March 7, 2022
  • The new Saladworks in-store restaurant, in a Cincinnati Kroger
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    Courtesy of Saladworks
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    Saladworks to offer delivery from 20 host kitchens through Combo Kitchen deal

    The partnership allows Saladworks to experiment with its menu and offerings in a large market without significant investment in labor, capital or real estate.

    By • March 4, 2022
  • IHOP delivery
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    Retrieved from IHOP on March 09, 2020
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    IHOP tests 2 virtual brands in 50 stores

    Parent company Dine Brands has expanded Thrilled Cheese and Super Mega Dilla from nine restaurants last quarter to 50.

    By Alicia Kelso • March 3, 2022
  • Starship Technologies
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    Courtesy of Starship Technologies
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    Delivery bot firm Starship has raised $100M since January

    The company's funding includes $57 million from the European Investment Bank and $42 million from a Series B funding round led by NordicNinja and Taavet+Sten.

    By • March 2, 2022
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Toast CFO leans into tactical investments for market share

    “As CFO it’s my role to make sure I take the strategy and paint the picture with numbers,” Elena Gomez said.  

    By Maura Webber Sadovi • Feb. 28, 2022
  • Taco Bell began testing a Taco Lover's Pass in Tuscon, Arizona, in September 2021.
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    Permission granted by Taco Bell
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    Taco Bell's subscription service increased rewards members by 20%

    Taco Lover's Pass subscribers visit three times more often than non-members and close to half of transactions included more than one taco.

    By Alicia Kelso • Feb. 23, 2022
  • Checkers fries
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    Courtesy of Checkers & Rally's
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    Checkers & Rally's to deploy Valyant AI at franchisee drive-thrus

    Valyant's conversational artificial intelligence, called "Holly," is currently used at 12 of the chain's franchised restaurants. The chain will deploy Presto's AI at all of its corporate units. 

    By • Feb. 23, 2022
  • Jamba by Blendid kiosk at the Walmart in Dixon, California
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    Permission granted by Blendid
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    Jamba, Blendid expand robot smoothie kiosks to 2 college campuses

    The kiosk's entry into Georgia College and Kennesaw State University follows previous pilot locations in a shopping mall and a Walmart.

    By Alicia Kelso • Feb. 16, 2022
  • Miso Robotics' 2nd iteration of the Flippy robot.
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    Courtesy of Miso Robotics
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    White Castle brings cooking robot to 100 more restaurants

    The burger chain will soon use Miso Robotics' Flippy 2 robot, which can perform the work of a whole fry station, at nearly one-third of its units. 

    By • Feb. 15, 2022
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    stock.adobe.com/Artem Varnitsin

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    Sponsored by BentoBox

    Why integrations are the next major step in restaurant technology

    The right combination of technologies can make restaurant businesses leaner, faster and more profitable. 

    Feb. 14, 2022
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    Permission granted by 7shifts
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    Sponsored by 7shifts

    How top multi-unit brands are growing with tech

    Leading multi-unit restaurant brands are using technology to scale. Discover how a few are managing scheduling and communication.

    Feb. 14, 2022
  • The waiter works in a restaurant in a medical mask, gloves during coronavirus pandemic.
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    The image by Vuong Tran is licensed under CC BY 2.0
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    7shifts raises $80M to grow workforce management tech

    The company will use the latest round of funding to double the size of its team and build more products to support and expedite restaurant HR processes.

    By Alicia Kelso • Feb. 11, 2022
  • A Kitchen United worker carrying off-premise orders as part of the company's Grab Go Eat concept.
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    Permission granted by Hannah Allred, Kitchen United
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    Kitchen United teams with Simon Property Group to bring off-premise eating to malls

    The ghost kitchen's "Grab Go Eat" concept lets diners order from mall restaurants for on-premise pickup, delivery to tables or stores and off-premise takeaway, CEO Michael Montagano said.

    By • Feb. 3, 2022
  • Buffalo Wild Wings is testing Miso Robotics' robotic chicken fryer, Flippy Wings.
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    Permission granted by Miso Robotics
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    Opinion

    Rise of the robots: How restaurants can automate without losing the human touch

    Instead of adopting technology to replace human beings, employers should embrace digital tools that make jobs more satisfying, writes Raju Malhotra, chief product and technology officer at PAR Technology Corporation.

    By Raju Malhotra • Feb. 2, 2022
  • Panera Bread storefront
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    Permission granted by Panera Bread
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    Panera diners can now order at the table through mobile app

    The digital dine-in feature lets diners skip lines for cashiers and kiosks and may save employees time, Chief Digital Officer George Hanson said.

    By • Feb. 1, 2022