Labor and Policy


  • Outback Steakhouse exterior
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    Courtesy of Bloomin' Brands
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    Bloomin’ Brands lays off 100 corporate employees

    The cuts at its Tampa, Florida, support center represent a 17% reduction and follow corporate layoffs at Dine Brands, Starbucks and Denny’s.

    By Feb. 21, 2025
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    Adam Gray via Getty Images
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    Starbucks’ DEI policies labeled ‘discriminatory’ in Missouri attorney general’s lawsuit

    A spokesperson for the chain denied the claims in an email to HR Dive and said Starbucks’ hiring and benefits programs are “open to everyone and lawful.”

    By Ryan Golden • Feb. 19, 2025
  • A close up image of a clump of avocadoes with stickers that say "avocados Mexico."
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    Michael M. Santiago via Getty Images
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    One-third of independent restaurants expect sales declines from tariffs

    Comparatively, 40% of small business owners expect no sales impact from U.S. tariffs on China and potential tariffs on Mexico and Canada, according to an Alignable survey.

    By Feb. 7, 2025
  • A DoorDash delivery worker walks his bike along the road in the Mission neighborhood of San Francisco, California.
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    hapabapa via Getty Images
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    Boston wants delivery firms to give drivers liability insurance

    Under the proposed ordinance, aggregators like DoorDash and Uber Eats would need to meet data-sharing requirements to obtain an operating permit.

    By Feb. 5, 2025
  • U.S. President Donald Trump and Canadian Prime Minister Justin Trudeau participate in a joint news conference in the East Room of the White House on February 13, 2017 in Washington, D.C.
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    Alex Wong via Getty Images
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    US and Canada agree to 30-day pause on tariffs

    The two countries will push back a Feb. 4 enforcement date as they coordinate anti-drug trafficking efforts at their shared border.

    By Philip Neuffer • Feb. 4, 2025
  • President of Mexico Claudia Sheinbaum speaks in Mexico City on Oct. 3, 2024.
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    Manuel Velasquez via Getty Images
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    US delays tariffs on Mexico to March

    The two countries agreed to negotiate over the next month while collaborating on addressing drug and weapons trafficking.

    By Edwin Lopez , Philip Neuffer • Feb. 3, 2025
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    Scott Olson via Getty Images
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    Dine Brands cuts 9% of corporate workforce

    The layoffs impacted different brand teams, offices and departments, and follow comparable sales declines for the Applebee's and IHOP owner in Q3.

    By Feb. 3, 2025
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    Anna Moneymaker via Getty Images
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    Trump issues tariffs on Canada, Mexico and China

    The president ordered an additional 10% duty on goods from China and 25% tariffs on imports from Canada and Mexico. The immediate impact on restaurant operators is unclear. 

    By Philip Neuffer • Updated Feb. 1, 2025
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    Courtesy of Starbucks
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    Brian Niccol wants to double Starbucks’ US footprint

    A host of changes to stores and operations could help Starbucks escape its sales trouble, and executives are already planning the company’s next move.

    By Jan. 30, 2025
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    Ryan Golden/Restaurant Dive
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    Trump shakes up NLRB, cans Democratic member Wilcox in ‘unprecedented’ move

    The move was criticized as illegal by congressional Democrats and could result in backlogs for the labor board, which now lacks a quorum.

    By Ryan Golden • Jan. 29, 2025
  • Fried foods in front of a Miso Robotics fry station.
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    Courtesy of Miso Robotics
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    Miso Robotics develops smaller, faster Flippy

    Its newest robotic fry station, which White Castle is testing, is more expensive than, but half the size of, previous iterations.

    By Jan. 29, 2025
  • A smiling white man in a suit. He's wearing a jacket with peaked lapels and no tie, for what it's worth.
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    Permission granted by Starbucks
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    Starbucks warns of corporate layoffs in March

    CEO Brian Niccol framed forthcoming job cuts as a way to increase efficiency and accountability and reduce organizational complexity.

    By Jan. 21, 2025
  • The entrance to a P.F. Chang's restaurant is pictured on Aug. 4, 2014 in Schaumburg, Illinois.
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    Scott Olson via Getty Images
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    P.F. Chang’s drops lawsuit claiming UKG lost, destroyed employee data

    The restaurant chain sued in 2022 claiming that the HR vendor had provided “false hope” that it could recover some of the chain’s deleted information.

    By Ryan Golden • Jan. 17, 2025
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    Scott Olson via Getty Images
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    Q&A

    Shake Shack’s CFO talks 1,500-unit goal, drive-thru and restaurant optimization

    Katie Fogerty is confident that the burger chain, once only in New York City, can reach its next big target through labor model updates, drive-thru optimization and profitability improvements.

    By Jan. 17, 2025
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    Adam Gray via Getty Images
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    Starbucks reverses open-door policy as it pursues coffeehouse environment

    Under the new policy, customers will have to make a purchase if they want to hang out in Starbucks coffee shops or use its bathrooms.

    By Kristen Doerer • Jan. 14, 2025
  • A photo of Ronald McDonald balloon at the Macy's Day Thanksgiving parade
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    Kena Betancur via Getty Images
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    McDonald’s cools on DEI, shifts to ‘global inclusion’

    The shift in strategy comes as a result of work done last year, McDonald’s said, including a “comprehensive Civil Rights Audit.”

    By Caroline Colvin • Jan. 7, 2025
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    Courtesy of Starbucks
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    Inside Starbucks’ very long, very bad 2024

    Traffic declines and labor strife kept the chain mired in trouble despite a CEO switch up and product launches aimed at reviving its fortunes.

    By Jan. 2, 2025
  • A photo of Starbucks workers participating in a strike in Nottingham, Maryland, Nov. 17, 2022
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    Permission granted by Aleah Bacetti
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    Starbucks unionization efforts

    Starbucks Workers United launches multi-day strike

    Beginning in Los Angeles, Chicago and Seattle, the union will expand limited strikes until Christmas Eve, potentially impacting hundreds of stores.

    By Dec. 20, 2024
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    Neal McNeil via Getty Images
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    FTC excludes restaurants from junk fee rule

    In another regulatory victory for restaurants, the Federal Trade Commission backtracked on including restaurant fees in its price transparency rule.

    By Dec. 19, 2024
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    Spencer Platt / Staff via Getty Images
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    Grubhub to pay $25M in FTC settlement

    The Federal Trade Commission and the Illinois Attorney General alleged the company deceived customers with junk fees and added restaurants to the platform without permission.

    By Dec. 18, 2024
  • A table set with strike materials for Starbucks Workers United's Nov. 17 national strike.
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    Justin Sullivan via Getty Images
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    Starbucks unionization efforts

    Starbucks Workers United members vote to authorize strike

    While bargaining has progressed, the union said the company hasn’t presented a comprehensive economic framework.

    By Dec. 17, 2024
  • A U.S. Department of Labor sign is see outside the agency.
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    Kate Tornone/Restaurant Dive
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    DOL withdraws tip credit rule

    The news comes months after the 5th Circuit vacated the U.S. Department of Labor’s effort to institute an “80/20” framework for dual-job workers.

    By Ryan Golden • Dec. 16, 2024
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    Justin Sullivan/Getty Images via Getty Images
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    Starbucks increases parental leave

    Improving its benefits and reputation as an employer are key to the brand’s long-term turnaround, CEO Brian Niccol said.

    By Dec. 16, 2024
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    Michael M. Santiago via Getty Images
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    DoorDash to require 150K workers to verify IDs weekly

    The delivery platform framed the more stringent verification policies as a way to improve consumer and merchant peace of mind.

    By Dec. 13, 2024
  • A man is holding a tablet that is asking for tipping options
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    Sadi Maria via Getty Images
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    Base pay has grown for restaurant workers: report

    A steady rise in base wages has shrunk tips as a proportion of compensation, but the median tipped worker still gets $14.48 an hour in tips, per ADP.

    By Dec. 10, 2024