Operations: Page 77


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    Courtesy of Eat Just
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    Tim Hortons fries up plant-based eggs for breakfast

    The Canadian QSR is the first major fast food restaurant to use Just Egg and follows up on its addition of Beyond Sausage to its menu. 

    By Lauren Manning • July 26, 2019
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    Getty Images
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    Column

    Shift Change: Dunkin' Brands hires HR exec; Quiznos parent appoints CFO

    This week's Shift Change highlights new leadership at REGO Restaurant Group, Dunkin' Brands, McDonald's, Moe's Southwest Grill and more. 

    By July 26, 2019
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • Yum Brands taps new CEOs for Taco Bell, Pizza Hut

    With Taco Bell CEO Mark King and Pizza Hut CEO Artie Starrs, the two QSR brands appear to be eyeing continued rapid international growth. 

    By July 26, 2019
  • Starbucks' digital strategy is working. Now it wants to dive deeper

    With $6.8 billion in revenue during the last quarter and its stock price at an all-time high, the coffee chain is already banking on its tech initiatives.

    By Roberto Torres • July 26, 2019
  • Jollibee pays $350M for Coffee Bean & Tea Leaf

    Jollibee is a step closer to reaching its goal of becoming one of the five largest restaurant brands in the world, but not all of its investors are happy about the acquisition.

    By Alicia Kelso • July 25, 2019
  • Dunkin' will roll out Beyond Meat breakfast sandwich nationwide

    The chain will offer the plant-based product across U.S. stores beginning Nov. 8, and diners can sample the menu item for free for a limited time. 

    By Lauren Manning • Updated Oct. 21, 2019
  • Popeyes plants its flag in KFC territory: China

    Popeyes signed an agreement to develop over 1,500 units in China during the next 10 years, which could start chipping away at KFC's longtime dominance in the region. 

    By Alicia Kelso • July 24, 2019
  • DoorDash delivery workers to soon receive entirety of customer tips

    Under the company's new model, couriers will earn tips independent of base or bonus pay, CEO Tony Xu announced yesterday. 

    By , Rosie Bradbury • Updated Aug. 23, 2019
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    Pizza Hut
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    Pizza Hut pilots self-service pickup cubbies

    The pizza segment's tech capabilities escalate as Pizza Hut streamlines operations with a feature that syncs with its app, website and phone orders.

    By Lauren Manning • July 24, 2019
  • OpenTable moves into delivery with new app feature

    The reservation platform partnered with Uber Eats, Caviar and Grubhub to offer the service to over 8,000 restaurants in 90 metro areas in the U.S. 

    By July 24, 2019
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    Amber Boutwell, Punch Bowl Social
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    Cracker Barrel buys $140M stake in Punch Bowl Social

    In a move that lets it better diversify, the casual dining chain has taken a non-controlling position in the eatertainment brand, which grew 34% last year. 

    By July 23, 2019
  • Starbucks to license exclusive technology with new partnership

    Brightloom, formerly eatsa, will create an all-in-one platform, which will include the coffee giant's mobile and loyalty technology, that will be available to the wider industry.

    By July 23, 2019
  • Red Robin's investor fight symptom of a changing Wall Street

    The casual dining company is just one of many under the microscope of shareholders lately, and more will likely be next.

    By July 22, 2019
  • Uber Eats launches restaurant accelerator to cover "selection gaps"

    The company's three-week program in London will sponsor five to seven concepts that can help increase food offerings in areas where options are scant.

    By Lauren Manning • July 22, 2019
  • Private equity firm triples investment with Jack's Family Restaurants sale

    Onex Group is in the process of selling the casual dining chain, reportedly receiving $835 million in proceeds from the transaction compared to its original investment of $234 million.

    By Alicia Kelso • July 22, 2019
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    Column

    Shift Change: Luby's, Checker's & Rally's boost IT teams

    This week's Shift Change highlights new executives at Rave Restaurant Group, Freshii, QDOBA, Checker's & Rally's and Luby's. 

    By July 19, 2019
  • Impossible Foods shortage ends — for now

    Even though the plant-based meat manufacturer has stepped up operations on multiple fronts, another shortage could occur if demand were to spike.

    By Lauren Manning • July 19, 2019
  • Deliveroo will now buy and deliver ingredients to restaurants

    The U.K.-based company claims its program, where it procures food supplies on behalf of multiple eateries, can save small operators up to 40%.  

    By July 19, 2019
  • 69% of restaurants use multiple technologies, but many want all-in-one system

    Despite reporting having numerous vendors for tasks like POS and labor, many expressed the need to consolidate for efficiency in a recent Toast survey.

    By Alicia Kelso • July 18, 2019
  • Despite plant-based boom, beef burgers still reign supreme

    While consumers ordered 228 million plant-based burgers at QSRs, up 10% from last year, 6.4 billion beef burgers were served in the same time period.

    By Lauren Manning • July 18, 2019
  • McDonald's to test plastic-free toys in British Happy Meals

    Following a petition with nearly 400,000 supporters, the fast food chain says it's exploring ways to reduce plastics in the U.K., but has yet to commit to similar goals in the U.S. 

    By July 18, 2019
  • McDonald's inks deal with DoorDash, ending exclusivity with Uber Eats

    After two years, the fast food chain added a second delivery partnership, a move that will likely appease some franchisees, but could be a blow to Uber Eats. 

    By Alicia Kelso • July 17, 2019
  • Under pressure, Domino's ups the ante on tech

    Squeezed by third-party aggregators, the pizza chain is launching a nationwide e-bike program and adding GPS tracking to improve delivery.  

    By Updated Aug. 13, 2019
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    Courtesy of Roti
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    Self-service kiosk market to reach $30.8B

    A number of QSR players like McDonald's are adopting the technology, but the value proposition remains unclear.

    By Lauren Manning • July 17, 2019
  • Just Eat adds restaurant hygiene ratings to app

    The feature is Just Eat's latest push to improve food safety, which has included dropping restaurants with a zero rating and investing over $1 million to help eateries improve scores. 

    By Lauren Manning • July 16, 2019