Operations: Page 74


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    Peter Adams for Marketing Dive
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    How Chipotle saved its brand by embracing a centralized digital marketing strategy

    CMO Chris Brandt spoke at Advertising Week about ignoring conventional turnaround wisdom to achieve a $1.2 billion revenue increase in three months.

    By Peter Adams • Sept. 26, 2019
  • McDonald's trials Beyond Meat burger in Canada

    The plant-based burger will be available at 28 Ontario stores starting on Monday, and marks Beyond Meat's largest restaurant partner to date. 

    By Sept. 26, 2019
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • Landry's buys Del Frisco's from L Catterton

    The private equity firm closed its deal for the restaurant group only to sell Del Frisco's Grille and Del Frisco's Double Eagle Steakhouse to Landry's. It will maintain ownership of Barcelona Wine Bar and bartaco. 

    By Sept. 25, 2019
  • Bon Appetit, Grubhub debut ghost kitchen concept

    The delivery-only restaurant, which will be operated by Lettuce Entertain You, will offer meals from the media company's magazine, website and Instagram feed.

    By Lauren Manning • Sept. 25, 2019
  • Pickles, mayo and data privacy: Jersey Mike's rethinks mobile authentication

    While historically slow to adopt new technologies, restaurants have to rethink mobile systems in an era of heightened privacy concerns.

    By Samantha Schwartz • Sept. 25, 2019
  • BREAKING: DOL finalizes $35K overtime threshold

    The update takes effect Jan. 1 and is perhaps one of the most anticipated rulemakings from DOL.

    By Ryan Golden • Sept. 24, 2019
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    Julie Littman
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    Restaurant gift card sales rose 10% in 2018

    QSRs increased gift card sales by 18%, but had the lowest average value at about $18 per card, according to a new report from Paytronix.

    By Lauren Manning , Sept. 24, 2019
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    Pared
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    Staffing app Pared sets up shop in DC

    The platform, which connects restaurants with skilled professionals nearby, also plans to enter Philadelphia and Boston this year. 

    By Sept. 24, 2019
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    Chicken Salad Chick
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    Q&A

    How Chicken Salad Chick will open 250 units in the next 5 years

    CEO Scott Deviney details how the restaurant, which started as a niche sandwich shop in Atlanta, is going to add up to 50 units annually.

    By Sept. 23, 2019
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    Kitchen United
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    Kitchen United secures $40M, plans NYC expansion

    The new funding will help the virtual kitchen company reach its aggressive goal of opening 400 kitchen centers with 5,000 kitchens within the next few years.

    By Alicia Kelso • Sept. 20, 2019
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    John Hazard
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    Column

    Comic Dive: Papa Shaq's Pizza

    Following a major controversy, Papa John's has called on new board member Shaquille O'Neal to rescue its brand. Will the move be a slam dunk?

    By John Hazard • Sept. 20, 2019
  • Will Dunkin's mobile ordering expansion challenge Starbucks?

    The coffee chain made its On-The-Go mobile ordering feature accessible to all customers, not just DD Perks members, as part of its mobile app update.

    By Lauren Manning • Sept. 20, 2019
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    Getty Images
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    Column

    Shift Change: Yum Brands bulks up tech leadership team

    This week's Shift Change also highlights executives from Noodles and Company, Scooter's Coffee, Juice It Up, Del Taco and Carrols Restaurant Group. 

    By Sept. 20, 2019
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    Zume/&pizza
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    &pizza deploys mobile kitchens from Zume

    The partnership will allow the fast casual chain to deliver pizza and test new markets without paying for real estate.

    By Sept. 19, 2019
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    Panera
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    Panera adds menu category: grain bowls

    The addition is the fast casual cafe's largest product launch of 2019 and caps off a year that included new breakfast options and a dinner pilot. 

    By Sept. 18, 2019
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    Emma Liem Beckett/Industry Dive
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    What's cooking: An inside look at Cava's new innovation kitchen

    The restaurant's redesigned downtown Washington, D.C. location features a digital menu board, new ingredients and dedicated pickup shelves.

    By , Sept. 17, 2019
  • Noodles & Company introduces financial wellness benefits to attract and retain talent

    When organizations provide their workers financial assistance, they not only help their staff, but they also help their bottom lines, multiple reports have shown.

    By Riia O'Donnell • Sept. 16, 2019
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    Firehouse Subs
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    Restaurants are only getting smaller, and that's by design

    With fewer customers eating at restaurants, operators are eyeing more compact locations with dedicated areas for takeout orders.

    By Sept. 16, 2019
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    Popeyes
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    Popeyes asks customers to BYO bun after chicken sandwich sellout

    The humorous campaign follows a shortage of the chain's new chicken sandwich after just two weeks.

    By Barry Levine • Sept. 12, 2019
  • Wendy's breakfast menu arrives next month

    The fast food chain has been in and out of the morning daypart since the 1980s, but with McDonald's struggling to grow breakfast, now could be the time for the smaller chain to make its mark.

    By Updated Feb. 4, 2020
  • Starbucks pickup-only store to open in NYC this fall

    Like the Starbucks Now concept that opened in China, the store allow customers to order in advance using their phones and gather their items without the wait. 

    By Alicia Kelso • Sept. 9, 2019
  • McDonald's expands delivery with Grubhub partnership

    The fast food chain continues to diversify after ending its exclusivity with Uber Eats, with this relationship also offering tech to better time order fulfillment.

    By Sept. 6, 2019
  • Buffalo Wild Wings adds sports gambling to its menu

    A new partnership with MGM Resorts International will also create new opportunities to bring the the sports bar chain into hotels. 

    By Lauren Manning • Sept. 6, 2019
  • Red Robin hires Noodles & Company exec as CEO, rejects investor offer

    Paul J.B. Murphy III, executive chairman at Noodles & Company, will join the troubled casual chain in October.

    By Sept. 5, 2019
  • Burger King cooks up 'Democratic Burger' election in France

    To drive app downloads, the fast food chain will let customers vote for a menu item that will be discounted the following week.

    By Dianna Christe • Sept. 4, 2019