Operations: Page 74
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How Chipotle saved its brand by embracing a centralized digital marketing strategy
CMO Chris Brandt spoke at Advertising Week about ignoring conventional turnaround wisdom to achieve a $1.2 billion revenue increase in three months.
By Peter Adams • Sept. 26, 2019 -
McDonald's trials Beyond Meat burger in Canada
The plant-based burger will be available at 28 Ontario stores starting on Monday, and marks Beyond Meat's largest restaurant partner to date.
By Julie Littman • Sept. 26, 2019 -
Trendline
Back-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Landry's buys Del Frisco's from L Catterton
The private equity firm closed its deal for the restaurant group only to sell Del Frisco's Grille and Del Frisco's Double Eagle Steakhouse to Landry's. It will maintain ownership of Barcelona Wine Bar and bartaco.
By Julie Littman • Sept. 25, 2019 -
Bon Appetit, Grubhub debut ghost kitchen concept
The delivery-only restaurant, which will be operated by Lettuce Entertain You, will offer meals from the media company's magazine, website and Instagram feed.
By Lauren Manning • Sept. 25, 2019 -
Pickles, mayo and data privacy: Jersey Mike's rethinks mobile authentication
While historically slow to adopt new technologies, restaurants have to rethink mobile systems in an era of heightened privacy concerns.
By Samantha Schwartz • Sept. 25, 2019 -
BREAKING: DOL finalizes $35K overtime threshold
The update takes effect Jan. 1 and is perhaps one of the most anticipated rulemakings from DOL.
By Ryan Golden • Sept. 24, 2019 -
Restaurant gift card sales rose 10% in 2018
QSRs increased gift card sales by 18%, but had the lowest average value at about $18 per card, according to a new report from Paytronix.
By Lauren Manning , Julie Littman • Sept. 24, 2019 -
Staffing app Pared sets up shop in DC
The platform, which connects restaurants with skilled professionals nearby, also plans to enter Philadelphia and Boston this year.
By Julie Littman • Sept. 24, 2019 -
Q&A
How Chicken Salad Chick will open 250 units in the next 5 years
CEO Scott Deviney details how the restaurant, which started as a niche sandwich shop in Atlanta, is going to add up to 50 units annually.
By Julie Littman • Sept. 23, 2019 -
Kitchen United secures $40M, plans NYC expansion
The new funding will help the virtual kitchen company reach its aggressive goal of opening 400 kitchen centers with 5,000 kitchens within the next few years.
By Alicia Kelso • Sept. 20, 2019 -
Column
Comic Dive: Papa Shaq's Pizza
Following a major controversy, Papa John's has called on new board member Shaquille O'Neal to rescue its brand. Will the move be a slam dunk?
By John Hazard • Sept. 20, 2019 -
Will Dunkin's mobile ordering expansion challenge Starbucks?
The coffee chain made its On-The-Go mobile ordering feature accessible to all customers, not just DD Perks members, as part of its mobile app update.
By Lauren Manning • Sept. 20, 2019 -
Column
Shift Change: Yum Brands bulks up tech leadership team
This week's Shift Change also highlights executives from Noodles and Company, Scooter's Coffee, Juice It Up, Del Taco and Carrols Restaurant Group.
By Julie Littman • Sept. 20, 2019 -
&pizza deploys mobile kitchens from Zume
The partnership will allow the fast casual chain to deliver pizza and test new markets without paying for real estate.
By Julie Littman • Sept. 19, 2019 -
Panera adds menu category: grain bowls
The addition is the fast casual cafe's largest product launch of 2019 and caps off a year that included new breakfast options and a dinner pilot.
By Julie Littman • Sept. 18, 2019 -
What's cooking: An inside look at Cava's new innovation kitchen
The restaurant's redesigned downtown Washington, D.C. location features a digital menu board, new ingredients and dedicated pickup shelves.
By Emma Liem Beckett , Julie Littman • Sept. 17, 2019 -
Noodles & Company introduces financial wellness benefits to attract and retain talent
When organizations provide their workers financial assistance, they not only help their staff, but they also help their bottom lines, multiple reports have shown.
By Riia O'Donnell • Sept. 16, 2019 -
Restaurants are only getting smaller, and that's by design
With fewer customers eating at restaurants, operators are eyeing more compact locations with dedicated areas for takeout orders.
By Julie Littman • Sept. 16, 2019 -
Popeyes asks customers to BYO bun after chicken sandwich sellout
The humorous campaign follows a shortage of the chain's new chicken sandwich after just two weeks.
By Barry Levine • Sept. 12, 2019 -
Wendy's breakfast menu arrives next month
The fast food chain has been in and out of the morning daypart since the 1980s, but with McDonald's struggling to grow breakfast, now could be the time for the smaller chain to make its mark.
By Julie Littman • Updated Feb. 4, 2020 -
Starbucks pickup-only store to open in NYC this fall
Like the Starbucks Now concept that opened in China, the store allow customers to order in advance using their phones and gather their items without the wait.
By Alicia Kelso • Sept. 9, 2019 -
McDonald's expands delivery with Grubhub partnership
The fast food chain continues to diversify after ending its exclusivity with Uber Eats, with this relationship also offering tech to better time order fulfillment.
By Julie Littman • Sept. 6, 2019 -
Buffalo Wild Wings adds sports gambling to its menu
A new partnership with MGM Resorts International will also create new opportunities to bring the the sports bar chain into hotels.
By Lauren Manning • Sept. 6, 2019 -
Red Robin hires Noodles & Company exec as CEO, rejects investor offer
Paul J.B. Murphy III, executive chairman at Noodles & Company, will join the troubled casual chain in October.
By Julie Littman • Sept. 5, 2019 -
Burger King cooks up 'Democratic Burger' election in France
To drive app downloads, the fast food chain will let customers vote for a menu item that will be discounted the following week.
By Dianna Christe • Sept. 4, 2019