Luckin Coffee fires CEO, COO as part of fraud investigation

Following ongoing investigations looking into employees fabricating transactions of over $300 million, the chain has fired its CEO and COO and suspended six other employees. 

By Lauren Manning • Updated May 12, 2020

Cheesecake Factory CFO seeks immediate relief; Chipotle CFO says chain can 'last a year'

As the coronavirus pandemic rocks the restaurant industry, chains with established attention to takeout and delivery pull far ahead of traditional sit-down joints. 

By Jane Thier • April 2, 2020

Explore the Trendline➔

Back-of-house Technology

From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

By Restaurant Dive staff

Restaurant delivery platforms turn to grocery

Uber Eats has teamed up with Carrefour in France for 30-minute grocery delivery, while DoorDash has added convenience stores like 7-Eleven and Wawa.

By Jessica Dumont • April 2, 2020

Red Robin ends year-long battle with activist investor

The deal with Vintage Capital includes the appointment of an independent director and allows the investor to acquire up to 20% of the company's stock.

By Julie Littman • April 2, 2020

Logan's Roadhouse parent lays off staff, changes exec leadership

After closing its restaurants, CraftWorks has terminated 18,000 employees as it attempts to navigate a previously filed Chapter 11 bankruptcy. 

By Lauren Manning • April 2, 2020

Franchisees struggle alongside independents to ‘keep the lights on’ amid COVID-19

Up to 30,000 franchise businesses will lose all liquidity in the next month as paid sick leave and inflexible business interruption insurance clauses put extra pressure on operations.

By Emma Liem Beckett • April 1, 2020

Burger King parent will give operators $70M in cash advancements

Restaurant Brands International is also pausing remodel obligations and deferring rent payments at properties it controls to free up cash for franchisees during the novel coronavirus pandemic. 

By Alicia Kelso • March 31, 2020

Domino's boosts Q2 sales with contactless delivery

Despite a slowdown in U.S. same-store sales growth in Q1, this off-premise push drove a 7.1% increase in U.S. same-store sales during the first four weeks of Q2. 

By Julie Littman • Updated April 23, 2020

Restaurants, grocery stores can list shopping times on OpenTable

The new tool promises to help retailers manage crowds without requiring customers to wait in line outside stores.

By Krishna Thakker • March 31, 2020

A Boston restaurateur is using Instagram tutorials to stay afloat

The owner of Juliet + Company restaurant group has developed online video cocktail and cooking tutorials, as well as a publication, to drive revenue and keep his 50 staff members employed. 

By Emma Liem Beckett • March 30, 2020

Yelp pauses automatic rollout of GoFundMe pages amid restaurant backlash

Restaurant owners took to Twitter to voice their frustration with the practice, which they claim is invasive and could undermine independent fundraising efforts. 

By Emma Liem Beckett • March 30, 2020

COVID-19 puts BYO coffee cups on hold, but sanitized reusable systems could fill the void

Major brands like Starbucks and Dunkin' have banned the use of personal to-go containers in recent weeks over coronavirus fears, raising new questions in a wider debate around packaging safety. 

By Karine Vann • March 27, 2020

Coronavirus derailing Wendy's strong Q1 sales growth

Sales grew 15% during the first week of the chain's breakfast launch and same-store sales were up 4% in the first two months of the year, only to slide 20% during the week ending March 22. 

By Julie Littman • March 27, 2020

Jimmy John's delivers fresh bread to drive social buzz

App customers can post pictures of their homemade bread creations to social media and include the hashtags #FreakyFreshBread and #MadeWithJJBread.

By Robert Williams • March 27, 2020

3% of restaurants have already closed permanently, NRA survey finds

Another 11% of the 4,000 operators the National Restaurant Association surveyed predict that they will permanently close within 30 days. 

By Emma Liem Beckett • March 27, 2020

The Cheesecake Factory furloughed 41,000 employees

In addition to the furloughs and informing its landlords that it won't be able to pay April rent, top executives have elected to reduce base salaries by 20%. 

By Alicia Kelso • Updated March 27, 2020

Coronavirus decimates restaurant profits, but financial safety nets exist

Restaurants forced to close are left with few options to keep the lights on, but experts suggest negotiating with third parties to figure out where they can get a break is one place to start.

By Julie Littman • March 26, 2020

President signs $2T coronavirus stimulus package, 'a first step' in helping restaurants recover

With an expansion of unemployment benefits and direct payments to individuals and families, some relief is on the way for many restaurant workers. 

By Julie Littman • Updated March 27, 2020

McDonald's pulls all-day breakfast

The QSR giant is also temporarily paring down its morning menu amid novel coronavirus disruption, a move that would have been unthinkable just a few weeks ago. 

By Emma Liem Beckett • March 26, 2020

Yum Brands suspends buyback program to free up cash for franchisees

The restaurant group said its franchisees have experienced "significant" store closures and reduced store-level operations due to the coronavirus outbreak. As of March 18, about 7,000 Yum restaurants are closed globally. 

By Alicia Kelso • March 25, 2020

Punch Bowl Social faces foreclosure

Cracker Barrel, which previously bought a $140 million non-controlling stake in the company, says it won't provide any additional financial resources. 

By Julie Littman • Updated March 25, 2020

Burger King’s biggest franchisee reverses decision to cut staff pay 10%

Hourly reductions will only apply to staff above store-level workers and CEO Dan Accordino will forgo his salary for three months, Carrols told employees in a memo.

By Emma Liem Beckett • Updated March 25, 2020

National Restaurant Association Show is canceled

The industry's largest trade show will not be rescheduled — a move that could have devastating consequences for foodservice vendors that plan their marketing budgets around the event.

By Emma Liem Beckett • March 24, 2020

Grocers step up to hire restaurant workers sidelined by coronavirus

The two industries are forming creative partnerships as grocers' hiring needs accelerate and restaurants close down their dining rooms.

By Sam Silverstein • March 24, 2020

Restaurant sales could slump 20% in next 12 months, Moody's says

This outlook is more positive for the second half of the year, when state-mandated shutdowns are predicted to lift, but brands may face challenges around insufficient labor, reduced consumer income and permanent closures.  

By Lauren Manning • March 24, 2020