Operations: Page 48
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Tomohiro Ohsumi / Stringer via Getty Images
Deep DiveSustained delivery profitability may hinge on business beyond restaurants
While eateries remain their core businesses, third-party aggregators are adding new verticals, like retail and grocery, and services to diversify.
By Julie Littman • Jan. 12, 2022 -
Courtesy of Dickey's Restaurant Brands
Dickey's opens its fourth virtual brand, Trailer Birds Hot Chicken
The chain entered the virtual space with Wing Boss in April 2021 and followed up with the launch of Big Deal Burger and Barbecue at Home.
By Alicia Kelso • Jan. 11, 2022 -
Courtesy of Checkers & Rally's
Checkers & Rally's to deploy AI tech at corporate-owned drive-thrus
The chain's rollout of Presto's artificial intelligence-based voice assistant will mark one of the widest deployments of such a solution by a QSR.
By Alicia Kelso • Jan. 10, 2022 -
istockphoto.com/stockstudioX
Sponsored by BentoBox4 ways to maximize restaurant staff with limited resources
Tips and best practices for hiring new employees to cross-training and retaining valuable staff.
Jan. 10, 2022 -
Jeff Wells/Restaurant Dive
OpinionWhy convenience retailers are gearing up to win in foodservice
As vehicles go electric, stores will increasingly turn away from fuel pumps and toward innovative meals and snacks, writes retail analyst Frank Beard.
By Frank Beard • Jan. 7, 2022 -
Courtesy of Chipotle
Chipotle, KFC and Donatos ring in 2022 with plant-based launches
Two out of the three products are only limited-time offerings, but come as the plant-based meat market is expected to grow more than 20% per year through 2028.
By Alicia Kelso • Jan. 6, 2022 -
Permission granted by Waitr
Waitr partners with Virtual Dining Concepts
The third-party delivery firm could soon offer brands like MrBeast Burger, Mariah's Cookies and Barstool Bites on its app, and will allow restaurant partners to add VDC's virtual brands to their operations.
By Alicia Kelso • Jan. 5, 2022 -
skynesher via Getty Images
Survey: Employers turn to bonuses for critical, hard-to-fill roles
"Only 2% of organizations offer a higher referral bonus for candidates from under-represented groups," according to WorldatWork, but more are considering the practice.
By Carla Bell • Dec. 21, 2021 -
yaoinlove via Getty Images
Report: Most restaurant customers don't want to wait more than 5 minutes for their order
Nearly 50% of diners believe delivery and takeout orders have resulted in longer waits for in-person ordering, Oracle research finds.
By Alicia Kelso • Dec. 17, 2021 -
Courtesy of Chipotle
Chipotle to open first digital-only Chipotlane restaurant
The format, which will open in Cuyahoga Falls, Ohio, later this month, will not have a dining room or front line access as customers pick up food through a Chipotlane or walk-up window.
By Julie Littman • Dec. 16, 2021 -
Permission granted by Blendid
Focus Brands accelerates non-traditional growth
The holding company has signed several deals to open new units in ghost kitchens, airports, convenience stores, amusement parks, colleges and other high-trafficked venues.
By Julie Littman • Dec. 14, 2021 -
Permission granted by Saladworks
The Giant Company expands store-within-a-store restaurants
The Ahold Delhaize banner recently brought Frutta Bowls and Saladworks to several of its stores in partnership with Woworks.
By Catherine Douglas Moran • Dec. 14, 2021 -
Courtesy of Impossible Foods
Impossible Foods cooks up ghost kitchen with Dog Haus
The concept, called The Impossible Food Shop, features six plant-based menu items that will be available for pickup and delivery.
By Alicia Kelso • Dec. 13, 2021 -
andresr via Getty Images
Sponsored by WazeAre you ready for 2022? 5 New Year's resolutions for restaurant operators
Keep up with the latest restaurant operations tips to reach new customers
Dec. 13, 2021 -
Tim Boyle via Getty Images
Restaurant Revitalization FundIRC: 86% of restaurants may close without an RRF refill
A new survey from the Independent Restaurant Coalition reports a 4% jump since September in the number of operators who think they won't be able to keep their kitchens open.
By Alicia Kelso • Dec. 10, 2021 -
Courtesy of California Pizza Kitchen
California Pizza Kitchen debuts domestic franchising program
Just over a year after the full-service pizza chain emerged from bankruptcy, it has shifted its focus to U.S. growth alongside increased global development.
By Julie Littman • Dec. 9, 2021 -
Permission granted by DoorDash
DoorDash plans to offer rapid delivery for retailers
To enable its entrance into the 15-minute delivery fray in New York City, the company has created DashCorps to employ full-time couriers.
By Jeff Wells • Dec. 6, 2021 -
Courtesy of REEF Technology
Deep Dive // Reef Technology's expansionReef's ghost kitchen expansion mired in permit, health inspection infractions
In the Sunshine State alone, more than one-third of active Reef mobile kitchen licenses had high-level health and safety infractions, Restaurant Dive found.
By Aneurin Canham-Clyne • Dec. 2, 2021 -
Courtesy of Restaurant Brands International
Burger King to simplify menu to boost drive-thru times
The chain is planning to remove complicated sandwich builds and improve menu design to help customers make quicker decisions at the drive-thru.
By Julie Littman • Dec. 2, 2021 -
Permission granted by Shake Shack
Shake Shack to open first drive-thru location
The fast casual chain plans to open 10 drive-thrus in 2022 as part of its shifting development strategy to expand further into suburban markets.
By Alicia Kelso • Dec. 1, 2021 -
Wennington, Jay. (2014). "Gourmet meal and white wine" [Photograph]. Retrieved from Unsplash.
Survey: 38% of operators expect holiday sales to top pre-pandemic levels
Eighty-three percent of Americans plan to dine out this holiday season, and 46% of restaurant operators expect sales to return to pre-COVID-19 levels.
By Alicia Kelso • Nov. 29, 2021 -
Permission granted by 7shifts
Sponsored by 7shiftsIntroducing 7shifts Academy: Free online restaurant management courses
More than 50% of hospitality professionals want more training and professional development opportunities in order to stay engaged – take advantage of these free online courses.
Nov. 29, 2021 -
Courtesy of Starbucks
Starbucks, Amazon Go open cashierless store concept in NYC
The two plan to open additional stores in 2022, as more retailers experiment with grab-and-go technology.
By Tatiana Walk-Morris • Nov. 19, 2021 -
Permission granted by Kitchen United
Kitchen United helped pioneer ghost kitchens. Here's what's next.
The innovative operator is entering new markets, expanding its warehouse-like network and adding partnerships with retailers, all based on low-capital outlay for brands.
By Aneurin Canham-Clyne • Nov. 17, 2021 -
Courtesy of PR Newswire
C3 founder leads $20M funding round to establish robotic kitchen startup
The investment includes a partnership with C3, which will initially test Nommi's automated cooking system for "Iron Chef" Masaharu Morimoto's Sa'Moto restaurant brand.
By Alicia Kelso • Nov. 17, 2021
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