Operations: Page 27

  • An image of Eric Lavinder, chief development officer of Paris Baguette. He is wearing a blue suit
    Image attribution tooltip
    Permission granted by Paris Baguette
    Image attribution tooltip

    Paris Baguette appoints Duck Donuts exec as chief development officer

    Eric Lavinder brings over 20 years of restaurant experience to the cafe chain, which aims to reach 1,000 units in the U.S. by 2030.

    By • Oct. 9, 2023
  • Taco Bell is testing a new design for its Go Mobile stores, pictured here.
    Image attribution tooltip
    Courtesy of Taco Bell
    Image attribution tooltip

    Taco Bell, Chick-fil-A lead QSR drive-thru speed

    New prototypes, like Taco Bell’s Defy in Minnesota, were significantly faster than segment averages, Intouch Insight’s latest drive-thru study finds.

    By • Oct. 6, 2023
  • Brandon Johnson speaks at an event celebrating his election as Mayor of Chicago.
    Image attribution tooltip
    Alex Wroblewski via Getty Images
    Image attribution tooltip

    Chicago to eliminate subminimum wage

    The law sets the maximum tip credit at 40% of the city’s minimum wage on July 1, 2024, and decreases the allowable tip credit 8% every year until 2028.

    By • Oct. 6, 2023
  • An image of a Golden Corral restaurant exterior in the evening
    Image attribution tooltip
    Permission granted by Golden Corral
    Image attribution tooltip

    How Golden Corral survived COVID-19

    After the pandemic bankrupted several buffet chains, Golden Corral is focusing on growth and offering franchise incentives to offset high operating costs.

    By • Oct. 6, 2023
  • A beige building with gold signage that says "Nusr-Et"
    Image attribution tooltip
    Leon Neal via Getty Images
    Image attribution tooltip

    How Salt Bae created a one-of-a-kind dining experience

    After opening 10 steakhouses within the last three years, Nusr-Et plans to expand its Salt Bae Burger brand in airports and add dance lounges to several flagship locations.

    By • Oct. 5, 2023
  • Partial view of pizza with pepperoni and cheese on a white paper plate
    Image attribution tooltip
    Jupiterimages via Getty Images
    Image attribution tooltip

    McLane launches proprietary pizza line

    The distributor’s Prendisimo brand adds another offering to its fast-growing foodservice program that launched this summer.

    By Jeff Wells • Oct. 5, 2023
  • Arko
    Image attribution tooltip
    Permission granted by Arko
    Image attribution tooltip

    Arko names Casey’s, RaceTrac veteran to new foodservice role

    Richard Guidry, who previously worked as brand director of foodservice at Casey’s, will help Arko subsidiary GPM Investments grow its dining program.

    By Jessica Loder • Oct. 4, 2023
  • McDonald's Q1 Earnings Up On Higher Menu Prices, Overseas Growth
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    McDonald’s franchisees worry chain will increase royalties for existing operations

    The chain will raise royalty rates from 4% to 5% for new and refranchised units in January, but operators say the bigger cost will come from a rent increase, per a BTIG report. 

    By • Oct. 3, 2023
  • Red Robin menu items, including shrimp, fries and rigs atop white plates.
    Image attribution tooltip
    Permission granted by Red Robin
    Image attribution tooltip

    An inside look at Red Robin’s menu revamp

    Brian Sullivan, who joined the chain in January as VP of culinary, and his team retooled about 85% of the menu to enhance flavor and presentation. 

    By • Oct. 3, 2023
  • An image of Domino's and Microsoft headquarters.
    Image attribution tooltip
    Courtesy of Domino's/Microsoft
    Image attribution tooltip

    Domino’s, Microsoft partner to bring AI to restaurants, online ordering

    The two companies will work together to create technology with Azure OpenAI to help managers handle inventory, staff scheduling and customer experience, with the first iteration of the generative AI set to roll out by March.

    By • Oct. 3, 2023
  • Chef looking at list
    Image attribution tooltip
    Hispanolistic via Getty Images
    Image attribution tooltip
    Sponsored by CoverWallet

    Cyber hackers see your restaurant’s data as a buffet — here are 10 ways to stop them

    Cyber threats are becoming increasingly prominent in restaurants. This article reveals 10 crucial steps eateries must take to protect their secrets, data and profits in an ever-evolving cyber battleground.

    By Dan Wahl, Senior Manager of Restaurant Insurance Solutions at CoverWallet • Oct. 2, 2023
  • People line up for their rides in front of a sign that reads "Uber Pickup Zone."
    Image attribution tooltip
    Scott Olson via Getty Images
    Image attribution tooltip

    Uber taps decades-long finance veteran for CFO seat

    Semiconductor executive Prashanth Mahendra-Rajah is taking the finance reins at the ride-sharing company as it focuses on post-COVID-19 pandemic growth.

    By Alexei Alexis • Sept. 29, 2023
  • Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    California Gov. Gavin Newsom signs $20 fast food minimum wage into law

    The deal, AB 1228, establishes a council with limited power to set the pace of wage increases until 2029, in what the SEIU calls a “historic” turn for labor.

    By • Sept. 28, 2023
  • A woman sits at a coffee table looking at a tablet.
    Image attribution tooltip
    andresr via Getty Images
    Image attribution tooltip
    Opinion

    Cafes and bakeries are only scratching the surface for additional revenue

    Offering an alcoholic or “evening” beverages menu can grow end-of-day foot traffic and deepen regulars’ relationships with their favorite “third place,” writes Toast VP of Product Marketing Teddy Tsang. 

    By Teddy Tsang • Sept. 28, 2023
  • Wow Bao
    Image attribution tooltip
    Permission granted by Wow Bao
    Image attribution tooltip
    Q&A

    Wow Bao’s CEO discusses how the chain went from a small Chicago storefront to a CPG contender

    Geoff Alexander, a restaurant industry veteran, started as a fry cook at his local university watering hole and now runs a bao bun CPG giant. 

    By Judy McGuire • Sept. 28, 2023
  • Walk-On's CFO Chris Porcelli and Chief Development Officer Jennifer Pecoraro-Striepling
    Image attribution tooltip
    Courtesy of Walk-On's Sports Bistreaux
    Image attribution tooltip

    Walk-On’s adds CFO, CDO to its leadership

    Chris Porcelli and Jennifer Pecoraro-Striepling join the chain as CFO and chief development officer, respectively, as Walk-On’s builds up its c-suite.   

    By • Sept. 27, 2023
  • An image of Pinstripes
    Image attribution tooltip
    Courtesy of Pinstripes
    Image attribution tooltip

    Pinstripes hires CFO, CMO as it prepares public debut

    Tony Querciagrossa and Shannon Keller join the brand as CFO and CMO, respectively, as the 14-unit chain gears up for significant growth.

    By • Sept. 27, 2023
  • A Panera store.
    Image attribution tooltip
    Courtesy of Panera
    Image attribution tooltip

    Panera Brands shuffles board as it preps for IPO

    Michael Tattersfield, who is resigning as CEO of Krispy Kreme in January, oversaw the doughnut chain as it went public in 2021.

    By • Sept. 25, 2023
  • An image of Krispy Kreme future CEO Josh Charlesworth
    Image attribution tooltip
    Courtesy of Krispy Kreme
    Image attribution tooltip

    Krispy Kreme promotes Josh Charlesworth to CEO

    Michael Tattersfield, who has served as CEO since 2017, will step down on Jan. 1, but remain on the company's board.

    By • Sept. 25, 2023
  • A beige restaurant with Portillo's signage in Allen, Texas
    Image attribution tooltip
    Courtesy of Portillo's
    Image attribution tooltip

    Portillo’s targets 920 future units, up from 600

    The hot dog chain said it has the ability to grow to 800 full-sized restaurants and 120 smaller pickup, walk-up and other alternative formats.

    By • Sept. 22, 2023
  • Horace Dawson, CEO of Red Lobster, wearing a dark gray suit
    Image attribution tooltip
    Courtesy of Red Lobster
    Image attribution tooltip

    Red Lobster names Horace Dawson as CEO

    Dawson’s promotion comes more than a year after the seafood chain began searching for a CEO following Kelli Valade’s resignation. 

    By • Sept. 21, 2023
  • A hand receives a White Castle bag from another hand coming from outside the door
    Image attribution tooltip
    Courtesy of White Castle
    Image attribution tooltip

    White Castle adds in-app delivery with Uber Direct

    Menu items are available for the same price as dine-in, and customers pay a flat fee of $4.99 for delivery. 

    By • Sept. 21, 2023
  • A building with white and brown siding with two black cars at a drive-thru. Signage says Bojangles
    Image attribution tooltip
    Permission granted by Bojangles
    Image attribution tooltip

    Bojangles to surpass 1K units with current development plans

    The chicken chain has a 250-unit pipeline and is expanding into non-traditional segments, including travel centers, universities and stadiums.

    By • Sept. 20, 2023
  • A photo of a variety of food on a wooden table on trays and in baskets and bowls.
    Image attribution tooltip
    Permission granted by ezCater
    Image attribution tooltip

    As c-stores level up in foodservice, catering could be an ‘ideal’ next step

    Convenience retailers, especially those in rural areas, can boost revenue and grow their brand presence by offering food that is both delicious and durable.

    By Amanda Baltazar • Sept. 20, 2023
  • A person is in a car and is in the process of ordering Panera using a phone
    Image attribution tooltip
    Courtesy of Panera Bread
    Image attribution tooltip

    Panera loyalty members can pre-program meals on app, order with swipe

    The order option is the chain’s latest tech enhancement launched this year, including Amazon Alexa ordering and an Amazon One palm scanner test. 

    By • Sept. 20, 2023