Operations: Page 23

  • An image of Caribou's drive-thru only store Caribou Cabin
    Image attribution tooltip
    Permission granted by Caribou Coffee
    Image attribution tooltip

    Caribou Coffee wants to become the third-largest US coffee chain

    The brand, which began domestic franchising in 2021, has a pipeline of 300 franchised units that will nearly double its American footprint by 2030.

    By • June 16, 2023
  • An image of Jim O'Reilly, CEO of Ascent Hospitality Management.
    Image attribution tooltip
    Courtesy of Ascent Hospitality Management
    Image attribution tooltip

    Perkins parent hires Smokey Bones CEO as top exec

    Jim O’Reilly joins Ascent Hospitality to help grow Huddle House and Perkins, and to identify additional brands to acquire. 

    By • June 13, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
    Image attribution tooltip
    Wavebreakmedia via Getty Images
    Image attribution tooltip
    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An exterior image of a BurgerFi restaurant
    Image attribution tooltip
    Permission granted by BurgerFi
    Image attribution tooltip

    BurgerFi appoints former Wall Street analyst as CFO

    Christopher Jones starts as BurgerFi’s top financial executive on July 10, the same day as its incoming CEO. 

    By • June 13, 2023
  • A picture of a Chipotle with a pickup lane.
    Image attribution tooltip
    Courtesy of Chipotle
    Image attribution tooltip

    Chipotle eliminates 25 jobs in corporate reorganization

    The reorganization follows an in-depth review of the chain’s business needs to determine what would best meet the company’s aggressive goals. 

    By • June 8, 2023
  • A picture of Smashburger's mac n cheese burger.
    Image attribution tooltip
    Courtesy of Smashburger
    Image attribution tooltip

    Smashburger names interim president to replace Carl Bachmann

    Jollibee, the burger chain’s parent company, tasked its chief sustainability and public affairs officer Jose Miñana to lead the burger chain starting June 30.

    By • June 8, 2023
  • An image of a man setting up an opening soon sign.
    Image attribution tooltip
    Rawpixel via Getty Images
    Image attribution tooltip

    California Restaurant Foundation gives out $920K in grants to small independents

    This year’s recipients, all with five or fewer units and under $3 million in revenue, will use the money for operational upgrades.

    By • June 8, 2023
  • An image of the website of Hooters virtual food hall
    Image attribution tooltip
    Retrieved from Hooters of America on June 08, 2023
    Image attribution tooltip

    Hooters creates digital food court for 3 virtual brands

    The casual chain plans to expand this portal with additional concepts and new menu options in the future. 

    By • June 8, 2023
  • An Uber Eats order is handed to an end customer.
    Image attribution tooltip
    Courtesy of Uber
    Image attribution tooltip

    Uber Eats offers restaurants $10K grants to switch to sustainable packaging

    The company has also teamed with Green Paper Packaging to offer U.S. merchants a 35% discount on sustainable packaging products.

    By • June 8, 2023
  • Person holding up EV charger to car
    Image attribution tooltip
    coldsnowstorm via Getty Images
    Image attribution tooltip

    Are EV chargers right for your restaurant?

    There are a number of options that restaurant and franchise owners should consider, including charger type, cost and location.

    By Danielle McLean • June 7, 2023
  • A headshot of Jim Creel, CEO of Taco John's.
    Image attribution tooltip
    Permission granted by Taco John's
    Image attribution tooltip

    Taco John’s CEO to retire at the end of the year

    Jim Creel, who has been Taco John’s CEO for six years and worked with the chain for over two decades, will retire from the brand by the end of the year.

    By • June 7, 2023
  • An image of a Subway store in China
    Image attribution tooltip
    Courtesy of Subway
    Image attribution tooltip

    Subway inks 4K-store master franchise deal in China

    The 20-year agreement with Shanghai Fu-Rui-Shi Corporate Development Co. is part of Subway’s push to expand its international presence.

    By • June 7, 2023
  • An image of a building with Cracker Barrel branding
    Image attribution tooltip
    Courtesy of Cracker Barrel
    Image attribution tooltip

    Cracker Barrel to beta test rewards program in July

    The casual dining chain expects its loyalty program to boost frequency, brand loyalty and customer value while providing the chain with robust guest data. 

    By • June 7, 2023
  • An image of Justin Nedelman, Pressed Juicery CEO.
    Image attribution tooltip
    Permission granted by Pressed Juicery
    Image attribution tooltip

    How Pressed Juicery’s new CEO wants to enhance products, store experience

    Justin Nedelman, who began leading the chain in June, said Pressed's stores have untapped potential to display and sell additional lines of menu items.

    By • June 6, 2023
  • An image of a Cava logo
    Image attribution tooltip
    Mario Tama via Getty Images
    Image attribution tooltip

    Cava issues IPO, plans to raise over $245M

    The chain will offer over 14 million shares of common stock priced between $17 and $19, and will use the proceeds to fund new restaurant openings. 

    By • June 5, 2023
  • An image of a woman ordering from a restaurant website.
    Image attribution tooltip
    grinvalds via Getty Images
    Image attribution tooltip

    Report: Diners who order off restaurant websites tip better, order more often

    These digital customers are more likely to be loyalty members, Paytronix found, and have less time between repeat orders than third-party customers. 

    By • June 5, 2023
  • Image attribution tooltip
    Drew Angerer via Getty Images
    Image attribution tooltip
    Q&A

    Why immigration, tip credit are key political priorities for the NRA

    In the second part of this Q&A, Sean Kennedy, the National Restaurant Association’s EVP of public affairs, talks about labor goals beyond stopping the FAST Recovery Act.

    By • June 5, 2023
  • An image of a cooking apparatus in Gen Korean BBQ
    Image attribution tooltip
    Retrieved from U.S. Securities & Exchange Commission on June 01, 2023
    Image attribution tooltip

    Gen Korean BBQ parent issues IPO

    Gen Restaurant Group plans to raise $25 million, and its barbecue restaurant chain believes it can to grow from 32 to 250 units in the U.S. 

    By • June 2, 2023
  • An image of a a white building with Chipotle signage at night.
    Image attribution tooltip
    Permission granted by Chipotle
    Image attribution tooltip

    Chipotle hires Wendy’s exec as chief development officer

    Stephen Piacentini, who has about two decades of restaurant experience, will help Chipotle reach its 7,000 unit goal. 

    By • June 1, 2023
  • A photograph of chefs in a kitchen.
    Image attribution tooltip
    sam edwards via Getty Images
    Image attribution tooltip

    4 restaurant industry predictions from the NRA Show

    Ghost kitchens, immigration policy, managerial automation and catering could help shape the future of the industry, experts said at the National Restaurant Association Show.

    By • May 31, 2023
  • Papa Johns Cool Ranch Papadia sandwiches in various packaging and contexts.
    Image attribution tooltip
    Courtesy of Papa Johns
    Image attribution tooltip

    Papadia LTO has boosted same-store sales, report Papa Johns franchisees

    The Doritos Cool Ranch Papadia, which launched in May, led to a sales mix of about 10% during the first three weeks of the launch, a BTIG report shows. 

    By • May 30, 2023
  • BurgerFi CEO Carl Bachmann
    Image attribution tooltip
    Courtesy of BurgerFi
    Image attribution tooltip

    BurgerFi hires Smashburger president as CEO

    Carl Bachmann will join the public company on July 10 in the midst of several initiatives to improve sales and operations. 

    By • May 30, 2023
  • A photo of the exterior of a Fas Mart.
    Image attribution tooltip
    Permission granted by Arko Corp.
    Image attribution tooltip

    Arko adding Italian restaurant chain to 3 stores as it zeroes in on foodservice

    The c-store operator is adding Villa Italian Kitchen restaurants to locations in Virginia, Indiana and Arizona, with the first one opening today.

    By Jessica Loder • May 30, 2023
  • Two business owners standing in front of their restaurant named Gadzooks on a sunny day.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    How this growing QSR uses tech to handle restaurant craziness

    Learn how a restaurant chain owner uses Square technology to keep his orders flowing.

    May 30, 2023
  • An image of the exterior of a Honey Baked Ham.
    Image attribution tooltip
    Permission granted by Honey Baked Ham
    Image attribution tooltip

    Honey Baked Ham plans to double its revenue in 6 years

    The company, which hasn’t aggressively franchised in the past, signed the largest development deal in its history as it works to open 60 units in six years.

    By • May 26, 2023
  • A photograph of Chili's chicken crisper combo.
    Image attribution tooltip
    Permission granted by Chili's
    Image attribution tooltip

    Chili’s serves up new Chicken Crispers, margaritas in menu update

    The casual dining restaurant’s latest menu update is part of a strategy to improve core items of Chicken Crispers, burgers, fajitas and margaritas. 

    By • May 25, 2023