Marketing


  • Michael Montagano, Dog Haus' CEO, and Jake Paul in front of a Dog Haus restaurant at night. Montagano wears slacks and a sport coat, Paul wears cargo shorts and a t-shirt.
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    Courtesy of Dog Haus
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    Dog Haus signs 25-unit franchise deal with boxer Jake Paul

    The controversial YouTuber will join the company’s board and bring his star power to the brand as it looks to juice sales.

    By Oct. 17, 2024
  • TV personality Simon Cowell, wearing a black T-shirt, sits behind a metal kitchen counter with Domino's branding
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    Permission granted by Domino's Pizza
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    Domino’s promotes brand chief to CMO to sharpen global strategy

    Kate Trumbull, who helped revamp the chain’s loyalty program, is tasked with scaling its Hungry for MORE initiative to international markets.

    By Peter Adams • Oct. 17, 2024
  • Starbucks-Labor Unions
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    (Photo by Scott Olson) via Getty Images
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    Starbucks hands US creative duties to WPP amid turnaround push

    The agency network is forming a bespoke unit for the chain that is trying to reclaim its status as a premium brand and community coffeehouse.

    By Peter Adams • Oct. 16, 2024
  • KFC's ad campaign for its new chicken tenders is a "battle cry" to fast-food competitors.
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    Courtesy of KFC
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    KFC is battle-ready in satirical campaign for chicken tenders debut

    The fried-chicken chain playfully nods to competitors like Popeyes in a campaign depicting a chicken tenders war.

    By Jessica Deyo • Oct. 15, 2024
  • A person in a PSL hat sits at a table pouring something into a glass.
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    Courtesy of Starbucks
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    Looking to replace pumpkin spice? Stop looking.

    One day there may be another innovative product that hits the cultural zeitgeist, but even then experts say the fall favorite is here to stay.

    By Cara Salpini • Oct. 14, 2024
  • A couple looks at food delivery packaging on the left. On the right a mobile app displays generic branding and discounts for a restaurant.
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    Courtesy of Toast
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    Toast adds branded apps and text marketing

    The company said its new features can help restaurants drive traffic and frequency, and that apps are more effective than websites.

    By Oct. 8, 2024
  • Del Taco items against a white background.
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    Courtesy of Del Taco
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    Del Taco rolls out meal combos starting at $4.49

    The Mexican QSR chain’s new combo meals could help improve consumer value perceptions as 2024’s discount wars continue.

    By Oct. 4, 2024
  • DoorDash Ads Manager images
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    Courtesy of DoorDash
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    Chipotle, Sweetgreen leverage DoorDash’s new ad platform for restaurants

    The delivery aggregator also added offsite capabilities and sponsored brand placements for CPG brands as delivery providers race to improve ad offerings.

    By Chris Kelly • Oct. 4, 2024
  • An image of a chicken big mac sold by a McDonald's duplicate set up by the chain to promote the sandwich
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    Courtesy of McDonald's
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    McDonald’s takes Chicken Big Mac national

    The sandwich, which is available starting Oct. 10 while supplies last, could help the chain recover traffic and sales. It swaps the Big Mac’s beef patties for tempura-coated chicken.

    By Oct. 3, 2024
  • Shake Shack food with Worth It tagline
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    Retrieved from Shake Shack on October 01, 2024
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    Shake Shack touts premium ingredients in multichannel ‘Worth It’ ads

    Commercials that leverage slow-motion footage and a voice-over about how the chain lives up to the hype arrive as competitors focus on affordability. 

    By Jessica Deyo • Oct. 1, 2024
  • Several items from Sonic Drive-In arranged to showcase the brand's changes to its Fun99 value menu
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    Courtesy of Sonic
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    Sonic Drive-In switches up its $1.99 value menu

    The QSR chain, which added its permanent value menu in July, added Cream Slushes and Grilled Cheese Burgers as competition around affordability grows.

    By Sept. 30, 2024
  • Firehouse Subs hot sauce bar
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    Courtesy of Firehouse Subs
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    Firehouse Subs brings back fan-favorite Hot Sauce Bar with new campaign

    The RBI-owned sandwich chain debuted its first major effort since adopting a multi-agency roster model to handle its marketing earlier this year.

    By Aaron Baar • Sept. 26, 2024
  • An image of three women sitting on a gray couch. They are each holding up ice cream.
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    Permission granted by Handel's Ice Cream
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    Handel’s Ice Cream scoops up Wetzel’s Pretzels exec as CMO

    Hillary Frei joins the chain as it accelerates growth in new markets and expands within existing trade areas. 

    By Sept. 25, 2024
  • A red sticker on a restaurant window announcing the restaurant offers delivery with DoorDash.
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    Michael M. Santiago via Getty Images
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    DoorDash, Uber Eats win NYC customer data court battle

    New York City’s rule requiring delivery apps to give restaurants consumer information violates the First Amendment, a judge found Tuesday.

    By Sept. 25, 2024
  • Person in suit holds Qdoba queso
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    Courtesy of Qdoba
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    Qdoba looks to own National Queso Day on its way to national expansion

    New menu item Queso Apocalypto reflects the popularity of spicy foods and arrives as the chain ramps up marketing to Gen Z and adds locations.

    By Aaron Baar • Sept. 24, 2024
  • Joey Chestnut for Chili's
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    Courtesy of Chili's Grill & Bar
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    Chili’s challenges Joey Chestnut to an eating contest on X

    The restaurant chain is leaning into the embattled platform to debut the 3 For Lunch Combo meal and assert its value proposition over fast food competitors.

    By Aaron Baar • Sept. 19, 2024
  • A woman holds a smartphone with the White Castle loyalty program prominently displayed
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    Courtesy of White Castle
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    White Castle pivots to gamified, tiered rewards

    The slider chain is looking to encourage specific consumer behaviors, like late-night visits or trialing new menu items, with “quests” across three loyalty levels.

    By Sept. 19, 2024
  • A Chipotle quesadilla
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    Courtesy of Chipotle Mexican Grill
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    Chipotle plans digital scavenger hunt to dole out $1M in free quesadillas

    As part of the effort, three TikTok creators will each drop a text-to-claim code in their content for up to 10,000 consumers to receive a BOGO offer.

    By Jessica Deyo • Sept. 19, 2024
  • A pair of hands holding a burger over a table set with other burgers.
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    Courtesy of Smashburger
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    Smashburger remakes its menu and its brand

    The chain launched the menu changes, including eight new dishes, after successful regional market testing.

    By Sept. 17, 2024
  • Two food delivery cars and their drivers parked outside of a suburban home
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    Permission granted by PepsiCo Beverages North America
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    Pepsi chases pizza deliveries in a sports car to push pairing power

    A stunt campaign boosts the brand's partnership with DoorDash that will dole out free pizza from Little Caesars, Papa Johns, Pizza Hut and Marco’s Pizza.

    By Sara Karlovitch • Sept. 13, 2024
  • An image of a cheeseburger, chicken sandwhich, chicken nuggest, fries and a drink on a blank background. The image includes "$5 Meal Deal" wording.
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    Courtesy of McDonald's
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    McDonald’s extends $5 meal deal in value push

    The Golden Arches is also adding other value promotions as it looks to bounce back from weak comparable sales in Q2 and better compete with rival offerings.

    By Sept. 12, 2024
  • A smiling white man in a suit. He's wearing a jacket with peaked lapels and no tie, for what it's worth.
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    Permission granted by Starbucks
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    Starbucks CEO’s 4-part strategy hinges on coffeehouse roots

    In a letter to workers and consumers, Brian Niccol laid out a multipart strategy for revitalizing the chain’s core business in the U.S.

    By Sept. 10, 2024
  • Chili's Big Smasher cheeseburger accompanied by sides of chips, fries and cola on a wooden dining table
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    Permission granted by Chili's Grill & Bar
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    Q&A

    Chili’s CMO on brand’s winning value message and evolving data strategy

    Swipes at fast food competitors over rising prices, including through a retro video game, helped boost Chili’s same-stores sales by 14%. 

    By Peter Adams • Sept. 10, 2024
  • An image of a man standing in front of a gray background.
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    Courtesy of Chipotle
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    Deep Dive

    Brian Niccol was hired to transform Starbucks. Is that possible?

    Niccol must contend with the coffee chain’s growing brand identity and consumer perception problems, and balance its “third place” value proposition with efficient digital fulfillment.

    By Sept. 9, 2024
  • NFL player Saquon Barkley serves food at an Applebee's
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    Courtesy of Applebee's
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    Q&A

    Applebee’s CMO on how brand’s NFL sponsorship feeds its new campaign

    The casual dining chain will leverage its role as the official grill and bar of the NFL in ads and a content series starring league pros.

    By Chris Kelly • Sept. 6, 2024