Corporate Operations: Page 9


  • An image of a laptop with Grubhub's website.
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    Brandon Bell via Getty Images
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    Grubhub cuts 15% of staff

    The layoffs come six months after rival DoorDash eliminated 1,250 positions, and follow rising operating and staffing costs, CEO Howard Migdal said.

    By June 12, 2023
  • A picture of a Chipotle with a pickup lane.
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    Courtesy of Chipotle
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    Chipotle eliminates 25 jobs in corporate reorganization

    The reorganization follows an in-depth review of the chain’s business needs to determine what would best meet the company’s aggressive goals. 

    By June 8, 2023
  • A photograph of chefs in a kitchen. Explore the Trendline
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • A picture of Smashburger's mac n cheese burger.
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    Courtesy of Smashburger
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    Smashburger names interim president to replace Carl Bachmann

    Jollibee, the burger chain’s parent company, tasked its chief sustainability and public affairs officer Jose Miñana to lead the burger chain starting June 30.

    By June 8, 2023
  • An image of sweetgreen's automated kitchen in Naperville, Illinois
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    Courtesy of Sweetgreen
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    Sweetgreen will automate all new stores, target suburban markets

    The salad chain’s Infinite Kitchen makeline could remake its labor model, analysts said following CEO Jonathan Neman’s presentation at William Blair’s Growth Stock Conference.

    By June 8, 2023
  • A headshot of Jim Creel, CEO of Taco John's.
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    Permission granted by Taco John's
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    Taco John’s CEO to retire at the end of the year

    Jim Creel, who has been Taco John’s CEO for six years and worked with the chain for over two decades, will retire from the brand by the end of the year.

    By June 7, 2023
  • A promotional image for Popeyes' blackened chicken sandwich.
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    Courtesy of Popeyes
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    Popeyes adds blackened chicken sandwich to menu permanently

    The chicken sandwich, which succeeded as an LTO last year, is being marketed as a healthier entree that diners can enjoy every day. 

    By June 7, 2023
  • A round sign with the words Burger King on it.
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    Justin Sullivan via Getty Images
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    RBI appoints Tim Hortons US president, Burger King US COO

    Peter Perdue will oversee operations for Burger King in the U.S. and Canada, while Katerina Glyptis will serve as brand president for Tim Hortons U.S.

    By June 2, 2023
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle hires Wendy’s exec as chief development officer

    Stephen Piacentini, who has about two decades of restaurant experience, will help Chipotle reach its 7,000 unit goal. 

    By June 1, 2023
  • Amazon truck loaded for Prime Day.
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    Courtesy of Amazon
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    Amazon, Yum and RBI shareholders vote against proposals about plastic packaging use

    Resolutions calling on each company to produce a non-binding report on their plastic use and reduction plans were rejected by wide margins at recent annual meetings.

    By Cole Rosengren • May 31, 2023
  • A Panera store.
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    Courtesy of Panera
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    Panera adds drive-thru pickup nationwide

    The digital order pickup option uses the same lane as Panera’s regular drive-thru channel, which could help service digital customers faster. 

    By May 31, 2023
  • A hand holds a phone with an image of On the Border's loyalty rewards program on the screen. Behind is a large bowl of queso.
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    Courtesy of On the Border
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    On the Border shifts toward tiered loyalty

    The chain joins the likes of El Pollo Loco and Sweetgreen, which now offer different rewards levels, as pressure on brands to differentiate offerings grows.

    By May 24, 2023
  • An exterior of a beige building with the words "Smoothie King" in red next to a red crown logo on the outside.
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    Smoothie King hires Starbucks exec as COO

    Camille Hymes, whose past work experience also includes roles at Jack in the Box and ExxonMobile, joins the chain effective June 5. 

    By May 24, 2023
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    Brandon Bell/ via Getty Images
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    Chipotle prepares national rollout of RFID for food traceability

    The restaurant chain is expanding its use of the technology to track ingredients from suppliers in real-time.

    By Sarah Zimmerman • May 23, 2023
  • A customer scans his palm with an Amazon One device at a Panera cafe.
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    Courtesy of Panera
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    NFTs, personalization and biometric pay are shaping restaurant loyalty

    At the National Restaurant Association Show, experts and operators discussed how restaurants are innovating their rewards to stay competitive as inflation erodes diner spend. 

    By May 22, 2023
  • TGI Friday's logo
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    Courtesy of TGI Friday's
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    TGI Fridays CEO Ray Blanchette resigns

    Rohit Manocha, co-founder of TriArtisan Capital, the primary shareholder of the brand, will fill the role on an interim basis.

    By May 18, 2023
  • A photograph of chicken sliders from IHOP's virtual brand TenderFix
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    Permission granted by Nextbite
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    Nextbite cuts more jobs, some staff say it will restructure

    The virtual restaurant brand platform, which made staff cuts twice last year, terminated an unknown number of workers this week, according to LinkedIn posts from 20 former employees. 

    By May 18, 2023
  • Taco Bell exterior
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    Courtesy of Taco Bell
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    Yum Brands faces class action suits from employees after ransomware attack

    The Taco Bell and KFC operator is facing litigation after some personal data of company employees was stolen in the attack.

    By David Jones • May 16, 2023
  • DoorDash, Shake Shack deliver Boyz II Men throwback for Valentine's Day
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    Courtesy of DoorDash
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    Shake Shack cuts a deal with activist investor

    Former Domino’s CFO Jeffrey Lawrence joined Shake Shack’s board and founder Danny Meyer will eventually yield his director designation rights as part of an agreement with Engaged Capital.

    By May 16, 2023
  • A Beyond Meat double cheeseburger with a toothpick flag of the company's logo sits on a counter.
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    Courtesy of Beyond Meat
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    Beyond Meat sued by investors who claim they were misled

    According to the litigation, the plant-based meat company and its leaders provided an overly optimistic outlook about its growth prospects, causing investors to lose money while a former executive sold his own stock.

    By Megan Poinski • May 15, 2023
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    Scott Olson via Getty Images
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    Activist investor pursues board seats at Shake Shack

    Engaged Capital, which owns 6.6% of Shake Shack, is looking to reshape the company’s board and operations, The Wall Street Journal reported.

    By May 15, 2023
  • Wendy's ghost kitchen
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    Permission granted by Wendy's
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    Wendy’s will shut down remaining US Reef units

    The closures are slated for this quarter and come less than two years after Wendy’s said it would build 700 Reef units in the U.S., U.K. and Canada.

    By May 10, 2023
  • An image of sweetgreen's automated kitchen in Naperville, Illinois
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    Courtesy of Sweetgreen
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    Sweetgreen will unveil first automated kitchen this week

    The chain’s Infinite Kitchen, part of ongoing efforts to improve profitability, opened its first location in Naperville, Illinois, on Wednesday.

    By Updated May 10, 2023
  • A portrait photo of Corey Horsch, the new CFO at Salad and Go
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    Courtesy of Salad and Go
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    Salad and Go hires Corey Horsch as CFO

    Horsch, who previously worked at Gordon Ramsay North America and Sonic Drive-In, will help lead Salad and Go’s expansion.

    By May 5, 2023
  • An image of a Sweetgreen restaurant with a drive-thru
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    Courtesy of Sweetgreen
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    Sweetgreen CMO poached by delivery startup Wonder

    Daniel Shlossman is leaving Sweetgreen after five years to head Wonder’s marketing efforts as it winds down its delivery van operations.

    By , May 5, 2023
  • An image promoting renovations and redesigns of existing CKE Restaurants.
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    Courtesy of CKE Restaurants
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    CKE partners with 3 drive-thru AI firms

    The parent company of Hardee’s and Carl’s Jr. said tests of Presto, Valyant and OpenCity’s drive-thru AI tools helped improve labor efficiency.

    By May 5, 2023