Corporate Operations: Page 74
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Q&A
Waffle House serves up emergency preparedness with a side of social responsibility
The chain's restaurants so rarely cease operations that FEMA even has a Waffle House test. But how does it care for employees — and communities — when the worst happens?
By Jennifer Carsen • Nov. 7, 2018 -
Papa Gino's parent company files for bankruptcy
PGHC, which owns the New England favorite as well as D'Angelo Grilled Sandwiches, abruptly closed 95 stores and laid off 1,100 employees.
By Kristine Sherred • Nov. 6, 2018 -
Chicken chain Bojangles' to go private for $594M
The move could give the Charlotte-based company the leverage it needs to better compete with rivals like Chick-fil-A, KFC and Popeyes, and develop long-term growth initiatives.
By Emma Liem Beckett • Nov. 6, 2018 -
El Pollo Loco's rebrand will focus on Hispanic consumers, delivery
The California-based Mexican quick-service chain wants to build on a new logo and store design, focusing on its made-in-house ingredients and family dinners.
By Kristine Sherred • Nov. 5, 2018 -
Starbucks' renewed focus on coffee, 'happy hour' deals pays off
The coffee giant reported record consumer spending for its fourth quarter, breaking the company out of its U.S. sales slump and growing revenue 10% to $6.3 billion.
By Emma Liem Beckett • Nov. 2, 2018 -
McDonald's focuses on poultry with made-to-order meals
The addition of two new customizable products at more than 160 Washington restaurants comes as the chain looks to become a go-to chicken destination.
By Kristine Sherred • Nov. 2, 2018 -
Private equity suitors reportedly wooing Papa John's
Anonymous sources told Reuters that binding offers for the world's third-largest pizza chain are expected in the next few weeks.
By Alicia Kelso • Nov. 1, 2018 -
McDonald's employees to shadow influencers in their favorite industries
The chain's mentorship track lets workers learn from people like Empire actor Bryshere Gray, YouTube star Tyler Oakley and dermatologist Meena Singh.
By Kristine Sherred • Nov. 1, 2018 -
Applebee's pays $100K to settle transgender hostess' bias suit
EEOC guidance on transgender discrimination has been challenged in court, but the agency continues to enforce its position, suing employers that don't comply with its directive.
By Lisa Burden • Nov. 1, 2018 -
Denny's stock surges on news of aggressive refranchising plan
The chain's move to sell nearly all of its company-owned stores comes under the shadow of McDonald's and Jack in the Box's power struggles with their heavily franchised systems.
By Emma Liem Beckett • Nov. 1, 2018 -
Jack in the Box franchisees ask for board seat, marketing audit
Less than a month after the fast food chain's franchisee association called on CEO Lenny Comma to step down, the group is now pushing for a "solutions-focused meeting" to rein in declining transactions.
By Alicia Kelso • Oct. 31, 2018 -
On-demand delivery startup Deliv secures $40M in funding
The new round raised the company's valuation to several hundred million dollars and offers further evidence of investors' growing interest in the food delivery scene.
By Jessica Dumont • Oct. 31, 2018 -
Sweetgreen raises $200M, joins the unicorn club
Fidelity Investments led the funding round in the Los Angeles-based salad concept, which is now valued at $1 billion and plans to use the cash to improve its delivery and supply chain.
By Alicia Kelso • Updated Nov. 13, 2018 -
Parent company of Cinnabon, Jamba Juice considers IPO
Fresh off its Jamba Juice acquisition news, Roark Capital is considering a $1 billion valuation next year for its quick-service restaurant portfolio Focus Brands, which will soon operate 6,000 locations around the world.
By Kristine Sherred • Oct. 30, 2018 -
Walmart plans supercenter transformation with new 'town centers'
Restaurants like Shake Shack and Caribou Coffee are potential partners as the retailer pushes for more shoppers and greater efficiency.
By Jeff Wells • Oct. 29, 2018 -
Deep Dive
After public stumbles, Chipotle changes tactics to address food safety
The burrito chain's varied reactions to its string of foodborne outbreaks can serve as lessons to other restaurants in how to respond when disaster — and bacteria — strikes.
By Jacqueline Renfrow • Oct. 29, 2018 -
Joe & the Juice eyes IPO as the Danish chain expands in US
The coffee and juice company has about 300 stores in 14 countries and hopes its freeform ethos will appeal to young, urban U.S. consumers seeking nutritious food on the go.
By Kristine Sherred • Oct. 29, 2018 -
User:proshob [CC BY-SA 3.0 (https://creativecommons.org/licenses/by-sa/3.0)], from Wikimedia Commons
Chipotle's digital sales, higher menu prices boost performance
The chain's digital sales jumped nearly 50% following a $135 million investment that helped speed up mobile and online orders, close struggling stores and launch its "For Real" marketing campaign.
By Kristine Sherred • Oct. 26, 2018 -
Cava offers employees paid leave to cast a ballot
Workers will get two hours to vote on Nov. 6 — the latest benefit tossed into the ring as chains like Starbucks and Noodles & Company fight to retain talent.
By Kristine Sherred • Oct. 26, 2018 -
McDonald's
Will McDonald's new sandwich help breakfast sales rise and shine?
The fast food giant, which CEO Steve Easterbrook admitted is losing share in the morning daypart, will roll out Triple Breakfast Stacks next month — its first new breakfast item in five years.
By Alicia Kelso • Oct. 25, 2018 -
GrubHub's COO quits while company lowers profit forecast
Despite a strong increase in users and a record Q3, the food delivery business faces surging competition from Postmates and Uber Eats.
By Robert Williams • Oct. 25, 2018 -
Burger King preps for tech-filled future to boost slow sales
The chain plans to revamp amenities, including double drive-thrus and kiosks, but needs to stand out from rivals like McDonald's with similar initiatives.
By Kristine Sherred and Robert Williams • Oct. 25, 2018 -
Phoenix IHOP serves beer, Bloody Marys and wine on tap
After taking over a former Lone Star Steakhouse, the franchise owner left the bar intact, making it the first standalone IHOP to offer an alcoholic drink menu.
By Kristine Sherred • Oct. 23, 2018 -
VeganBurg to bring plant-based comfort foods to 300 California locations
While chains like Panera and White Castle have added meatless options, the company hopes its 100% vegan burger menu will give it a meaningful slice of the market.
By Kristine Sherred • Oct. 23, 2018 -
McDonald's revenue and same-store sales are lovin' it
The fast food giant's Q3 results marked its 13th consecutive quarter of positive same-store sales growth, but the company's problem of disgruntled franchisees still looms large.
By Emma Liem Beckett • Oct. 23, 2018
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