Corporate Operations: Page 6
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Denny’s will grow its burrito virtual brand ninefold
The diner chain is bringing Banda Burrito to 80 additional restaurants next month to combat sluggish traffic and rising wages.
By Aneurin Canham-Clyne • Oct. 31, 2023 -
Five Guys discloses hack of 2 employees’ emails
The disclosure comes weeks after the company agreed to settle a federal class action suit stemming from a 2022 attack.
By David Jones • Oct. 30, 2023 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
McDonald’s sees low-income diner traffic dip, braces for cash flow disruption in California
The Golden Arches reported 8% same-stores sales growth for Q3 thanks in part to strategic menu price increases, but CEO Chris Kempczinski said it will closely watch how these changes impact lower-income diners.
By Emma Liem Beckett • Oct. 30, 2023 -
Bonchon to try ghost kitchens in 2 US markets
The Korean fried chicken chain is moving into non-traditional formats to add flexibility and make development less expensive.
By Aneurin Canham-Clyne • Oct. 30, 2023 -
Pizza Hut is keeping thousands of restaurants open until midnight
The pizza giant is hoping to capture sales to younger customers through its late-night delivery and carryout offerings across much of its U.S. system.
By Aneurin Canham-Clyne • Updated Oct. 20, 2023 -
Domino’s promotes EVP of human resources
The company has struggled with labor retention and recruitment, especially of delivery drivers, since the COVID-19 pandemic.
By Aneurin Canham-Clyne • Oct. 17, 2023 -
Denny’s hires Brinker exec as first chief digital and technology officer
Pankaj Patra joins Denny’s from Brinker and will oversee the digital and technological aspects of both Denny’s and Keke’s Breakfast Cafe, which Denny’s acquired in 2022.
By Aneurin Canham-Clyne • Oct. 16, 2023 -
Focus Brands hires 3 execs in focus on company-wide operations
The new hires, who have authority across all seven brands, will bolster the chain’s efforts to co-brand units and take advantage of purchasing power.
By Aneurin Canham-Clyne • Oct. 16, 2023 -
Dominos expands Uber Eats partnership as US comp sales slide
The chain’s delivery sales were down 2.3% in Q3, but Domino’s expects that adding Uber Eats service to Houston, Miami, Detroit and Seattle will help turn things around in Q4.
By Aneurin Canham-Clyne • Oct. 12, 2023 -
Q&A
Dine Brand’s Chief People Officer on her first 100 days
Expanding parental leave and adopting a new human resources platform were two of the first orders of business for Sarah Cannon-Foster in her new role.
By Julie Littman • Oct. 12, 2023 -
Sponsored by EverPass Media
Bridging the broadcast gap: How EverPass Media is expanding offerings for bars and restaurants
Learn how EverPass is expanding live entertainment content offerings for bars and restaurants.
Oct. 9, 2023 -
Taco Bell, Chick-fil-A lead QSR drive-thru speed
New prototypes, like Taco Bell’s Defy in Minnesota, were significantly faster than segment averages, Intouch Insight’s latest drive-thru study finds.
By Aneurin Canham-Clyne • Oct. 6, 2023 -
Arko names Casey’s, RaceTrac veteran to new foodservice role
Richard Guidry, who previously worked as brand director of foodservice at Casey’s, will help Arko subsidiary GPM Investments grow its dining program.
By Jessica Loder • Oct. 4, 2023 -
Bloomin’ eliminates casual dining COO position
The company didn’t say which executives would take responsibility for the COO’s duties when Gregg Scarlett leaves — and the position is cut — in March.
By Aneurin Canham-Clyne • Oct. 3, 2023 -
Krispy Kreme mulls sale of Insomnia Cookies
As the doughnut chain pursues capital-light growth and partnerships in the QSR space, its may part with Insomnia to refocus on core products.
By Aneurin Canham-Clyne • Oct. 3, 2023 -
Chipotle, Hyphen begin testing automated makeline
The technology-enabled makeline for salads and bowls could help Chipotle free up labor, as about 65% of its digital orders are for these meals, but questions remain about the machine’s food safety.
By Aneurin Canham-Clyne • Oct. 3, 2023 -
EEOC alleges Chipotle supervisor pulled on, removed Muslim worker’s hijab
The case may point to the need for anti-harassment training for managers.
By Emilie Shumway • Sept. 29, 2023 -
NLRB dings Starbucks for cracking down on union T-shirts
Employees also were illegally barred from writing customer-provided, pro-union monikers on cups, among other violations, the NLRB found.
By Emilie Shumway • Sept. 28, 2023 -
Burger King buys 32 franchisee units at bankruptcy auction
The chain bought the units, which are in Montana, Utah and Wyoming, from a sale of Meridian Restaurants Unlimited locations.
By Aneurin Canham-Clyne • Sept. 28, 2023 -
Walk-On’s adds CFO, CDO to its leadership
Chris Porcelli and Jennifer Pecoraro-Striepling join the chain as CFO and chief development officer, respectively, as Walk-On’s builds up its c-suite.
By Julie Littman • Sept. 27, 2023 -
Panera doubles down on catering with ezCater partnership
About half of the fast casual’s 2,100 restaurants will appear on the catering platform initially, with hundreds more to be added in the coming months.
By Aneurin Canham-Clyne • Sept. 27, 2023 -
Sweetgreen adds in-store loyalty offer
This rewards expansion could grow frequency among Sweetgreen customers, 50% of whom order on-premise.
By Aneurin Canham-Clyne • Sept. 26, 2023 -
Chick-fil-A expands supply chain footprint with North Carolina distribution center
The 120,000-square-foot facility, owned by the restaurant chain’s distribution subsidiary, is slated to open in Q3 2024.
By Kelly Stroh • Sept. 25, 2023 -
Panera Brands shuffles board as it preps for IPO
Michael Tattersfield, who is resigning as CEO of Krispy Kreme in January, oversaw the doughnut chain as it went public in 2021.
By Julie Littman • Sept. 25, 2023 -
Eataly names North American CEO, shares expansion plans
The upscale retail and restaurant chain has tapped Tommaso Brusò for the top post as it looks to open 20 stores in the region over the next five years.
By Catherine Douglas Moran • Sept. 25, 2023