Corporate Operations: Page 49
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Union Square Hospitality Group walks back arbitration agreement mandate
The staff contract, which would bar employees from filing class action lawsuits against the restaurant company, was dropped when rumors of a planned protest of the policy arose.
By Lauren Manning • Feb. 26, 2020 -
Uber Eats lead steps down amid profitability struggles
Jason Droege, who launched the Eats division in 2015, will be replaced by vice president of international rides Pierre-Dimitri Gore-Coty effective immediately.
By Emma Liem Beckett • Feb. 25, 2020 -
Cosi files for bankruptcy, again
This marks the chain's second Chapter 11 bankruptcy filing in just four years, despite its attempt to leverage catering to strengthen its performance.
By Alicia Kelso • Feb. 25, 2020 -
Burger King's moldy Whopper ad sparks visceral reactions, but scores on subversion
An analysis found the gross-out concept underperformed in areas such as stoking desire, but successfully captured attention above category benchmarks.
By Peter Adams • Feb. 25, 2020 -
Taco Bell CEO says chain will 'definitely' add plant-based protein
Mark King told Nation's Restaurant News he's met with Beyond Meat and Impossible Foods and the restaurant could launch new products by year's end.
By Lauren Manning • Feb. 25, 2020 -
McDonald's faces more racial discrimination accusations
A group of current and former McDonald’s franchisees has retained a law firm to investigate the chain, just a month after a racial discrimination lawsuit was filed by two senior company execs.
By Alicia Kelso • Feb. 24, 2020 -
Column
Campaign Trail: McDonald's type-only ads illustrate the power of visual identity
Omitting the golden arches and recognizable burger imagery, the minimalist creative flexes the fast-food behemoth's iconic status.
By Natalie Koltun • Feb. 24, 2020 -
Cousins Subs fights turnover by treating employees like family
"It's tough out there" for food-service employers, one exec admits, yet the chain thrives in part by being intentional about giving thanks.
By Ryan Golden • Feb. 24, 2020 -
Domino's zeros in on tech to improve service, labor costs
Tools like GPS tracking, a newly launched Pie Pass program, autonomous delivery tests and AI platforms for staffing could help franchisees drive efficiencies and profitability in a tight labor market.
By Alicia Kelso • Feb. 21, 2020 -
Column
Shift Change: Checkers & Rally's, Focus Brands hire new CEOs
Additional executive news includes The Cheesecake Factory's new board member and Papa John's chief development officer hire.
By Julie Littman • Feb. 21, 2020 -
Pizza Hut's largest franchisee reportedly considering bankruptcy
If NPC International files for bankruptcy, the move could help the company renegotiate lease agreements with landlords, Bloomberg reports.
By Emma Liem Beckett • Feb. 20, 2020 -
NextGen Cup Challenge, driven by McDonald's and Starbucks, rolls out reusable cup pilot in California
The programs — set to debut at independent coffee shops around San Francisco and Palo Alto — could pave the way for major chains to make the switch as they seek to meet environmental goals.
By E.A. Crunden • Feb. 20, 2020 -
Burger King promotes moldy Whopper as part of 'real food' push
A subversive video celebrating the removal of artificial preservatives from the Whopper shows a time-lapse of a burger rotting.
By Peter Adams • Feb. 19, 2020 -
Papa John's hires former Taco Bell exec as chief development officer
The pizza chain has tapped Amanda Clark to focus on expanding its North American and international footprint, adding to a litany of C-suite changes.
By Alicia Kelso • Feb. 19, 2020 -
New CFO takes reins at Yelp as it struggles to monetize site traffic
More than six months after CFO Lanny Baker left the company to head finance at Eventbrite, Yelp has named an experienced replacement whom it hopes will spur momentum.
By Jane Thier • Feb. 18, 2020 -
Sweetgreen taps celeb chef David Chang to promote new sustainable salad
The Momofuku founder stars in a humorous video series alongside fish puppets to discuss the new environmentally friendly kelp offering.
By Dianna Christie • Feb. 18, 2020 -
Lunch Break: Firehouse Sub's VP of operations services shares strategies for tech deployment
Rich Goodman talks about how the sandwich chain, with a 98% franchised system, approaches upgrades, from new online guest experiences to digital education resources for employees.
By Julie Littman • Feb. 18, 2020 -
WeWork launches Food Labs in NYC amid struggles
The company opened its newest food-focused co-working space and innovation lab, which is designed to promote research and development and collaboration.
By Alicia Kelso • Feb. 14, 2020 -
Starbucks names new CMO focused on bridging physical, digital experience
In his prior roles at the company, 18-year veteran Brady Brewer helped guide areas like delivery and mobile app offerings.
By Peter Adams • Feb. 14, 2020 -
Column
Shift Change: Newk's Eatery hires first COO while Outback Steakhouse appoints new president
Del Taco and Starbucks hired new chief marketing officers while Whataburger brought on a chief financial officer and TGI Fridays' chief experience officer departed.
By Julie Littman • Feb. 14, 2020 -
Bloomin' Brands consolidates leadership, shifts board
The company appointed Gregg Scarlett as EVP and chief operating officer of casual restaurants as part of its strategy to consolidate leadership while Executive Chairman Elizabeth Smith will step down from her role in March.
By Lauren Manning • Feb. 14, 2020 -
BBQ Holdings lands 1st acquisition with Granite City Food
This deal is unlikely to be the last for Famous Dave's parent company as it pushes to become a multi-branded concept, mirroring recent moves by Inspire Brands, FAT Brands and Cracker Barrel.
By Julie Littman • Feb. 14, 2020 -
Burgerim drama mounts as WA, MD revoke franchise registration
Franchisees of the beleaguered burger chain, once considered one of the hottest and fastest growing brands, face additional challenges as states revoke the franchisor's right to sell licenses.
By Alicia Kelso • Feb. 13, 2020 -
Secret Sauce: Pinstripes uses a different kind of equity partnership to grow
Joining forces with real estate developers has helped this eatertainment concept, which opened during the Great Recession, reach toward its long-term goal of over 100 units in the U.S.
By Julie Littman • Feb. 12, 2020 -
KFC, Crocs strut fried chicken-themed clogs at New York Fashion Week
Collaborative footwear featuring scented drumstick charms will be available to consumers this spring.
By Peter Adams • Feb. 12, 2020