Corporate Operations: Page 4
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Focus Brands renames itself GoTo Foods
The name change is designed to highlight the value its brand portfolio, including Moe’s Southwest Grill, Auntie Anne’s, Carvel and Cinnabon, offers to consumers and franchisees.
By Aneurin Canham-Clyne • Feb. 20, 2024 -
Starbucks opens first fully accessible store in DC
The chain will begin adding inclusive design elements, like wide pedestrian pathways and power doors, to all new builds and remodels in the U.S.
By Aneurin Canham-Clyne • Feb. 20, 2024 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Restaurant Brands International targets 40K stores globally by 2028
The Burger King and Tim Hortons owner plans to grow its global footprint by 9,000 stores by 2028, driven by international development and strengthened home-market performance.
By Aneurin Canham-Clyne • Feb. 16, 2024 -
Whataburger hires CMO
Scott Hudler joins the chain effective Feb. 21 and has significant experience leading restaurant marketing at Torchy’s Tacos and Dunkin’.
By Aneurin Canham-Clyne • Feb. 15, 2024 -
Wendy’s to spend $55M on breakfast ads
The burger chain hopes the marketing push will boost North American sales in the daypart to $6,000 a week per restaurant.
By Aneurin Canham-Clyne • Feb. 15, 2024 -
Starbucks will launch 3 new beverage platforms in 6 months
Pressured by boycotts and snacking competition, the coffee chain will look to new drinks to strengthen its dwindling afternoon traffic.
By Aneurin Canham-Clyne • Jan. 31, 2024 -
Chipotle targets Gen Z workers with latest benefits
The chain, whose workforce is 73% Gen Z, hopes to appeal to the demographic’s economic insecurity and hire 19,000 workers by spring.
By Aneurin Canham-Clyne • Jan. 24, 2024 -
Wendy’s names PepsiCo exec as CEO
Todd Penegor is stepping down as Wendy’s president and CEO, a post he’s held since 2016, and will be replaced by Kirk Tanner, effective Feb. 5.
By Aneurin Canham-Clyne • Updated Jan. 18, 2024 -
Wendy’s hires Yum exec to lead US development
Tatiana Lambert will lead the company’s domestic expansion as it looks to grow its franchisee base and build new restaurant formats.
By Aneurin Canham-Clyne • Jan. 17, 2024 -
KFC appoints US operations chief and new concept officer
Thuthuka Nxumalo and Christophe Poirier will join the brand’s American C-suite from other divisions of Yum Brands as KFC looks to modernize its concept.
By Aneurin Canham-Clyne • Jan. 17, 2024 -
Will Toast raise prices this year?
The restaurant point-of-sale provider may give clients a choice when it makes price adjustments, following a fee flub last year.
By Caitlin Mullen • Jan. 12, 2024 -
How Papa Johns plans to boost margins, store-level profitability
The second phase of the pizza chain’s Back to Better initiative will focus on a new nationwide marketing strategy, development incentives for franchisees and supply chain improvements in North America.
By Julie Littman • Jan. 10, 2024 -
Denny’s, Franklin Junction strike 250-unit virtual brand deal
The diner chain has been deepening its virtual brand investments over the past few years, expanding its Banda Burrito test ninefold in November.
By Emma Liem Beckett • Jan. 9, 2024 -
7-Eleven’s top foodservice executive departs
Jack Stout, who before last summer was the retailer’s chief merchandising officer for nearly five years, left the company at the end of 2023.
By Brett Dworski • Jan. 8, 2024 -
Starbucks will accept diners’ personal mugs for drive-thru, app orders
The chain has implemented new equipment and standardized its process for fulfilling personal cup orders following a 200 drive-thru-store test last year.
By Aneurin Canham-Clyne • Jan. 3, 2024 -
Brix hires TGI Fridays alum as CFO
Rick Brown, who previously served in leadership roles at TGI Fridays for 14 years, joins Brix as the company plans rapid growth across all of its brands.
By Aneurin Canham-Clyne • Dec. 19, 2023 -
Donuts and do nots: Krispy Kreme’s first ESG report reveals carbon emissions spike
The chain said it achieved carbon neutrality in some global operations through carbon offsets, despite a jump in scope 1 and scope 2 emissions overall.
By Zoya Mirza • Dec. 18, 2023 -
Wingstop names CIO
Chris Fallon joins the wing brand as it prepares to roll out a $50 million in-house technology platform built to allow it to leave Olo’s system.
By Aneurin Canham-Clyne • Dec. 15, 2023 -
Q&A
Cava is bolstering customization through catering, loyalty strategy
The Mediterranean chain is testing restaurant models with expanded kitchen space to support catering and a new, bankable points rewards program to deepen engagement, said CEO Brett Schulman.
By Emma Liem Beckett • Dec. 14, 2023 -
Chipotle invests in regenerative farming robots
The restaurant chain is looking to reduce its dependence on conventional fertilizer with a fleet of autonomous, weed-cutting bots.
By Sarah Zimmerman • Dec. 14, 2023 -
Papa Johns taps The Martin Agency, Carat in agency shakeup
Both shops pitched the pizza chain on insight-driven strategies that can drive cultural relevance and improve areas like targeting and loyalty.
By Chris Kelly • Dec. 13, 2023 -
CosMc’s service model, pricing unlikely to hurt Starbucks, analysts say
The concept’s drinks and snacks are similar to Starbucks and Dutch Bros’ offerings, but CosMc’s comparative discount may not make up for a “lack of human interaction,” per a William Blair report.
By Aneurin Canham-Clyne • Dec. 12, 2023 -
McDonald’s doubles down on geofencing
The chain will expand its Ready on Arrival mobile pickup technology, which can trim wait times by about 60 seconds, in its top six markets by 2025.
By Emma Liem Beckett • Dec. 11, 2023 -
McDonald’s taps Google Cloud to super-size analytics, AI
The fast food giant said it plans to leverage the hyperscaler’s hardware and software capabilities across thousands of locations worldwide.
By Matt Ashare • Dec. 8, 2023 -
McDonald’s CosMc’s chain is coming for Starbucks customers
The beverage-forward concept is targeting the “3 p.m. slump” — a daypart Starbucks is also working to improve — with highly customizable caffeinated beverages and select food items, CEO Chris Kempczinski told investors Wednesday.
By Emma Liem Beckett • Dec. 7, 2023