Corporate Operations: Page 37
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Chipotle could exceed $2.5B in digital sales in 2020
The fast casual chain's digital sales grew just over 200% to $776 million during the third quarter and made up nearly half of total sales. So far this year, digital sales are almost $2 billion.
By Julie Littman • Oct. 22, 2020 -
Wisconsin Applebee's franchisee is latest to file Chapter 11
The franchisee, which operates 25 units, was appointed a receiver last week, but instead chose to file for bankruptcy to keep its restaurants open and 600 employees on the job.
By Julie Littman • Oct. 20, 2020 -
Column
Shift Change: BurgerFi hires CEO
This week's Shift Change also highlights a new chief marketing officer at Qdoba and the retirement of Starbucks' chief partner officer.
By Julie Littman • Oct. 16, 2020 -
Sun Holdings acquires bankrupt IHOP locations
Sun Holdings subsidiary Suncakes LLC bought 41 out of 49 IHOP locations from CFRA Holdings, which filed for bankruptcy in May.
By Alicia Kelso • Oct. 16, 2020 -
Jack in the Box serves up plant-based, 'unchicken' sandwich
The chain is the latest QSR to add an alternative protein item to their menu, which appeals to the growing flexitarian trend and can help drive diner interest and traffic.
By Julie Littman • Oct. 16, 2020 -
Chipotle adds HBCU to its education benefit
The retention rate for program participants is three and a half times higher than that of others, the company said.
By Sheryl Estrada • Oct. 15, 2020 -
Starbucks to hold execs accountable for new racial diversity goals
The company aims to have 30% representation for Black, indigenous and people of color at the corporate level and 40% at the retail and manufacturing level by 2025.
By Julie Littman • Oct. 15, 2020 -
McDonald's sued over alleged harassment of Black workers, diners
The three plaintiffs, who worked at an Illinois restaurant, claim the location's general manager called Black employees and diners "ghetto" and retaliated against Black workers through hour reductions and termination.
By Emma Liem Beckett • Oct. 14, 2020 -
Wendy's coupon gets more valuable with each retweet
The coupon on Twitter was retweeted 10.8K times, translating to customers receiving 30% off a breakfast order on the Uber Eats app through Friday morning.
By Robert Williams • Updated Oct. 14, 2020 -
Starbucks partners with Lyft to drive employees to vote
The coffee chain's 200,000 U.S. employees will receive a free, one-way ride worth up to $75 to the polls on Election Day.
By Alicia Kelso • Oct. 7, 2020 -
Ruby Tuesday emerges from bankruptcy
The chain plans to continue developing virtual, delivery-only brands to leverage its growing off-premise business and support its long-term growth strategy.
By Emma Liem Beckett • Updated Feb. 25, 2021 -
McDonald's continues celebrity menus with reggaeton's J Balvin
With drive-thru, digital and delivery businesses bright spots during an otherwise tough period, the chain further targets young, digitally savvy diners.
By Aaron Baar • Oct. 6, 2020 -
Papa John's taps Target exec as new CFO
Ann Gugino "brings deep experience in the consumer and retail sector, including driving demand and profitability across digital and traditional commerce at Target," Papa John's president and CEO Rob Lynch said.
By Jane Thier • Oct. 6, 2020 -
Column
Shift Change: Panera hires chief customer officer, McDonald's taps new chief global impact officer
This week's Shift Change also includes Qdoba's VP of franchise development hire and Golden Chick's new chief marketing officer.
By Julie Littman • Oct. 2, 2020 -
P.F. Chang's extends temporary layoffs for up to 5,800 workers
The chain filed WARN notices to inform workers if their hours were cut by over 50% for 6 months or more. Restaurant Dive found notices in 20 states, and the majority of the filings noted up to 75 impacted employees per store.
By Emma Liem Beckett • Updated Oct. 2, 2020 -
Taco Bell sets up personalized taco gifting service ahead of holiday rush
Available through Taco Bell's website and app, the feature will be permanent, showing the chain's continued bets on loyalty innovations.
By Peter Adams • Oct. 1, 2020 -
McDonald's creates new team with hire of chief global impact officer
Katie Bierne Fallon's appointment helps the company build on its goal to create a more gender-balanced C-suite, particularly as it deals with ongoing controversy around its former CEO.
By Julie Littman • Oct. 1, 2020 -
Inspire Brands invests in POS integration platform ItsaCheckmate
The tech will help Arby's parent company streamline operations across its systems, the majority of which manually adds food orders from multiple channels to its POS platform.
By Emma Liem Beckett • Sept. 30, 2020 -
McDonald's expands youth skills training program
The company's youth initiative efforts come as the restaurant chain aims to improve workplace culture.
By Sheryl Estrada • Sept. 29, 2020 -
Darden sheds 11% of support staff as part of a 'strategic restructure'
The job cuts, which include the elimination of COO David George's position, are expected to save between $25 million and $30 million annually.
By Alicia Kelso • Sept. 25, 2020 -
Column
Shift Change: CKE Restaurants, Domino's hire CTOs
This week's Shift Change also includes Del Taco's creation of a vice president of marketing technology role, Taco John's new chief operating officer and Church's Chicken's vice president of finance.
By Julie Littman • Sept. 25, 2020 -
Domino's promotes CTO, restructures tech unit as CIO retires
Kelly Garcia will replace EVP and CIO Kevin Vasconi, who is retiring Oct. 2, the company announced Monday.
By Roberto Torres • Sept. 23, 2020 -
Sizzler USA is the latest casual chain to declare bankruptcy
The family dining restaurant plans to complete the process within 120 days, which it says will not impact its franchisees.
By Julie Littman • Sept. 22, 2020 -
Dunkin' CFO: Company's westward expansion 'key' to future development
Dunkin's decision to remain open as competitors closed and to open new branches in the South and West have positioned it well for the future, its CFO said Tuesday.
By Jane Thier • Sept. 18, 2020 -
Burger King puts Whopper recipe on wrappers as part of 'real food' push
Following efforts centered on moldy burgers and cow farts, the QSR is trying a simple and direct approach to market its "clean food" menu.
By Robert Williams • Sept. 18, 2020