Corporate Operations: Page 15


  • Rendering of sweetgreen's first pickup-only location in Washington, D.C.
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    Permission granted by Sweetgreen
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    Sweetgreen COO to depart as chain inches toward profitability

    Chris Carr will be replaced by SVP Stephanie Traut on Jan. 1 as the salad chain strives for profitability amid growing unit counts and financial losses.

    By Dec. 7, 2022
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    Permission granted by Buffalo Wings & Rings
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    Franchise spotlight: How Wings & Rings found new direction after rebrand

    A year after changing its name, the company has boosted franchisee interest with discounted fees, new store designs and a more efficient POS system.

    By Dec. 7, 2022
  • Potbelly Sandwich Shop in National Harbor, Maryland, taken by Julie Littman of Restaurant Dive
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    Julie Littman/Restaurant Dive
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    Potbelly accelerates franchise momentum with 25 new units

    Four existing franchisees plan to open additional units over the next six years, which will help the fast casual chain reach its goal of 2,000 units. 

    By Dec. 6, 2022
  • An image of a California Pizza Kitchen restaurant.
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    Courtesy of California Pizza Kitchen
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    California Pizza Kitchen appoints former Perkins exec as CEO

    Jeff Warne, a CPK board member since 2020, will lead the chain as it prepares to grow domestically and internationally. 

    By Dec. 5, 2022
  • A close-up image of two Papa Johns pizza boxes
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    Joe Raedle / Staff via Getty Images
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    Papa Johns names first Latino CDO

    Prior to this appointment, Elias Reyna worked as an HR lead for ABM Industries, Tesoro, Shell and Papa Johns.

    By Caroline Colvin • Dec. 2, 2022
  • An image of a small gray building with green Quiznos wording on the side.
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    Courtesy of Rego Restaurant Group
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    Rego Restaurant Group hires Zaxby’s exec to lead development

    Vanessa Fox will oversee franchise-focused growth for Quiznos and Taco Del Mar, which are seeking scale through modular restaurant builds. 

    By Dec. 2, 2022
  • A box of iceberg lettuce is packaged for sale.
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    Jack Taylor via Getty Images
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    Subway, Chick-fil-A alert customers on lettuce crunch

    Dole's COO warned of "complete crop failure in the industry" driven by extreme heat.

    By Alejandra Carranza • Dec. 2, 2022
  • An image of an experimental McDonald's unit near Forth Worth, Texas
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    Courtesy of McDonald's
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    McDonald’s opens off-premise test unit in Texas

    The restaurant, located near Fort Worth, Texas, features both a mobile order and traditional drive-thru lane, as well as a food and beverage conveyor belt. 

    By Dec. 2, 2022
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    Sean Gallup via Getty Images
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    Deep Dive

    DoorDash’s expansion beyond the US will come with challenges

    As DoorDash grows globally, it could face headwinds entering new markets, including competitive pressures and shifting consumer behavior.

    By Dec. 1, 2022
  • Popeyes refreshes brand identity and restaurant interiors
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    Courtesy of Popeyes
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    Popeyes teams with National Urban League to grow franchisee diversity

    The civil rights organization will help Popeyes screen and recruit diverse franchisees as the brand continues its U.S. expansion, the chain said.

    By Nov. 30, 2022
  • An image of two women and a man
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    Permission granted by Smoothie King
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    Smoothie King adds 3 executives to C-suite

    The chain added chief marketing, information and people officers in a leadership shakeup intended to focus the company on growth.

    By Nov. 29, 2022
  • A picture of a woman reviewing delivery orders.
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    Permission granted by DoorDash
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    Deep Dive

    How DoorDash became the dominant US food delivery company

    By focusing on communication with restaurant merchants, the aggregator has built products and features based on operator needs.

    By Nov. 29, 2022
  • A picture of a hand giving a iced coffee drink to another person.
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    Permission granted by Dutch Bros
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    Dutch Bros hires True Food Kitchen CEO as president

    Christine Barone will join the coffee chain beginning next quarter and will help the brand reach its 4,000 unit target from its current count of over 600 units. 

    By Nov. 29, 2022
  • A drive thru sign advertising a fast food restaurant
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    NeonJellyfish via Getty Images
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    Drive-thru expansion is riddled with challenges, but restaurants reap the rewards

    Chains are developing smaller stores, adding second drive-thru lanes and anticipating delays as they grow this off-premise channel.

    By Nov. 23, 2022
  • Jack in the Box mascot Jack Box is accompanied by actor Mark Hamill on the set of a commercial
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    Courtesy of Jack in the Box
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    Jack in the Box predicts unit growth in 2023

    A year after relaunching franchising, the chain is targeting positive net unit growth for the first time since 2019 and plans to operate in 40 states by 2030.

    By Nov. 23, 2022
  • An image of six individuals
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    Permission granted by Jeni's Spendid Ice Creams, Bar Louie, Domino's, Brinker International, Brix Holdings, Tijuana Flats
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    These 14 restaurant chains hired new CEOs in 2022

    From Domino’s to Starbucks, some of the industry’s biggest players brought on new leadership to plot growth fueled by post-pandemic sales recovery.

    By Nov. 23, 2022
  • An image of a red and white building with Freddy's signage.
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    Permission granted by Freddy's
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    Franchise spotlight: Freddy’s targets 1K units with help of existing franchisees

    The fast casual chain has a pipeline of 600 units and hopes to reach 800 locations by 2027.

    By Nov. 22, 2022
  • TravelCenters of America continues foodservice expansion with fifth Black Bear Diner location

    The new location adjacent to a TA travel center in Amarillo, Texas, will seat up to 113 guests within a 5,398-square-foot space.

    By Brett Dworski • Nov. 22, 2022
  • A portrait photo of Elias Eyna, Papa Johns' Chief People and Diversity Officer
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    Permission granted by Papa Johns'
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    Papa Johns taps chief people and diversity officer

    Elias Reyna, who served under former Chief People Officer Marvin Boakye, is returning to the pizza chain after a brief stint with ABM Industries.

    By Nov. 22, 2022
  • A promotional image for DoorDash's DashPass holiday promotion
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    Courtesy of DoorDash
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    DoorDash will let customers gift DashPass subscriptions

    This holiday promotion, which includes nearly $40 off an annual subscription, could boost DashPass membership and user retention.

    By Nov. 22, 2022
  • An image of a Le Pain Quotidien cafe
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    Jack Taylor via Getty Images
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    Le Pain Quotidien, The Little Beet, Table By Little Beet combine to form Convive Brands

    The company will encompass 70 restaurants, which were previously operated by Aurify Brands, under CEO Jon Weber’s leadership. 

    By Nov. 21, 2022
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Why Chipotlanes are Chipotle’s future

    As early as 2019, the Mexican chain saw promise in its digital pickup lanes, and now plans to include them in the bulk of its restaurant pipeline.

    By Nov. 21, 2022
  • An image of a man and a woman holding up cups from Yogurtland.
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    Courtesy of Yogurtland
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    Yogurtland plans to double footprint by 2028

    The roughly 230-unit frozen yogurt concept is targeting major U.S. markets, including Phoenix, Dallas, Houston and San Antonio, Texas, as well as Florida.

    By Nov. 18, 2022
  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub
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    Grubhub to deliver Rite Aid products in 16 states

    As delivery companies diversify their offerings, Grubhub is stepping into the drugstore vertical in a partnership encompassing 2,000 Rite Aid locations.

    By Nov. 18, 2022
  • Smokey Bones opened its first drive-thru in Bowling Green, Kentucky in April 2022.
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    Permission granted by Smokey Bones
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    Want a drive-thru? Make sure your menu is ready

    With drive-thru customers expecting faster speed of service, chains are honing in on what items work and don’t work to get orders completed quicker.

    By Nov. 17, 2022