Corporate Operations: Page 11
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Who’s who: Meet the newest CEOs of the restaurant industry
Chains like Starbucks, Restaurant Brands International, CKE Restaurants and True Food Kitchen gained new leadership during Q1.
By Julie Littman • March 29, 2023 -
Church’s Texas Chicken creates VP of strategy and growth position
Neel Patel, formerly of McKinsey, will oversee the brand’s strategic planning. He previously worked on strategy and analytics for the restaurant.
By Aneurin Canham-Clyne • March 28, 2023 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
McDonald’s is the latest QSR to embrace geofencing
The feature is designed to improve speed of service for mobile orders and streamline the order preparation process for McDonald’s workers.
By Emma Liem Beckett • March 28, 2023 -
Luckin Coffee’s ‘revenue reckoning’ takeaways
The Beijing-based chain was initially viewed as a kind of David poised to take on the Goliath of the coffee world — Starbucks — in China.
By Maura Webber Sadovi • March 23, 2023 -
True Food Kitchen appoints Lazy Dog exec as CEO
John Williams joins the 43-unit, wellness-focused chain as it looks to grow and open a new fast casual concept to reach new customers.
By Julie Littman • March 23, 2023 -
KFC nuggets open new front in chicken wars
The nuggets will be available nationwide on March 27 following “wildly successful” market tests in North Carolina.
By Aneurin Canham-Clyne • March 23, 2023 -
Chick-fil-A plans distribution center in Kansas City
The facility, owned by the restaurant chain’s distribution subsidiary, will be its fifth U.S. location.
By Alejandra Carranza • March 22, 2023 -
Panera tests Amazon One palm scanners at 2 cafes
Panera will expand the tech to between 10 and 20 cafes depending on the reception of the initial test, which links Amazon’s palm scanning technology to its loyalty program.
By Aneurin Canham-Clyne • March 22, 2023 -
Starbucks unionization efforts
Starbucks union welcomes CEO with 115-store strike
Laxman Narasimhan faces a nationwide demonstration of Starbucks Workers United members, who are urging for cooperation, one day before the chain’s annual shareholder meeting.
By Aneurin Canham-Clyne • March 22, 2023 -
Habit Burger promotes Shannon Hennessy to CEO
Hennessy, who has been president since July 2022, succeeds Russ Bendel, who will retire from the chain effective June 6.
By Emma Liem Beckett , Julie Littman • March 21, 2023 -
Howard Schultz leaves Starbucks 13 days early
Laxman Narasimhan takes the CEO post just three days before Starbucks’ annual shareholder meeting and a week and a half before Schultz is scheduled to appear before the Senate labor committee.
By Aneurin Canham-Clyne • March 20, 2023 -
CKE names former Papa Johns COO as CEO
Max Wetzel joins the parent company of Carl’s Jr. and Hardee’s after working at Papa Johns for over three years in various executive positions.
By Julie Littman • March 17, 2023 -
McDonald’s hires Tabassum Zalotrawala as chief development officer
Zalotrawala, who resigned from Chipotle earlier this week, will lead McDonald’s effort to accelerate U.S. store development and unit growth.
By Aneurin Canham-Clyne • March 15, 2023 -
Cinnaholic debuts points-based loyalty program
The 82-unit cinnamon roll brand plans to open 25 units in 2023, and is offering customers a number of minor rewards to incentivize enrollment.
By Aneurin Canham-Clyne • March 14, 2023 -
Chipotle’s chief development officer departs
Tabassum Zalotrawala, who has been at the fast casual chain for over four years and helped develop the Chipotlane, has resigned from her position.
By Julie Littman • Updated March 14, 2023 -
Church’s Texas Chicken hires Burger King vet as US COO
Roland Gonzalez, who has over a decade of restaurant experience, joins the QSR amid a C-suite hiring spree, including CFO, CMO and CEO hires within the past year.
By Julie Littman • March 13, 2023 -
How Dave’s Hot Chicken grew from 2 units to 118 in just 3 years
The chicken brand’s meteoric rise is driven by a national supply chain deal, an emphasis on recruiting highly experienced operators and strong word of mouth.
By Aneurin Canham-Clyne • March 10, 2023 -
Noodles & Company to test dynamic pricing
Digital menu boards will offer not only flexibility in promotions and featured items at the fast casual chain, but could also allow for pricing tweaks.
By Aneurin Canham-Clyne • March 10, 2023 -
Why Kitchen United is pumping the brakes on mall strategy
Grocery outposts through its Kroger partnership give Kitchen United better access to customers and deeper relationships with partner restaurants, executives said during a Curbivore conference.
By Emma Liem Beckett • March 9, 2023 -
Habit Burger names first global CMO
Jack Hinchliffe, who won awards for marketing at KFC U.K. and Ireland, has moved to the burger chain as Yum Brands looks to keep up rapid growth.
By Aneurin Canham-Clyne • March 9, 2023 -
Starbucks unionization efforts
Starbucks to appeal major NLRB judge ruling
Starbucks will fight a judge’s finding that the chain violated labor law as the brand uses the courts to run out the clock on the union drive.
By Aneurin Canham-Clyne • March 8, 2023 -
Church’s Texas Chicken adds global CMO amid new leadership push
Natalia Franco, who started her role on Monday, joins a slew of recent corporate hires including CFO, CEO and procurement VP.
By Julie Littman • March 7, 2023 -
Fat Brands CEO to resign, citing federal investigation
Andy Wiederhorn will remain with the restaurant firm until May 5, at which point he will act as an outside consultant and strategic advisor for the holding company he founded.
By Julie Littman , Emma Liem Beckett • March 6, 2023 -
Just Salad taps Goldman Sachs vet as CFO
Jared Garber joins the company during the fastest growth period in its 17-year history, and will lead the chain’s financial operations as it scales up.
By Emma Liem Beckett • March 6, 2023 -
Wendy’s offers franchisees reduced royalty rate, slashes fees on new restaurants
The Pacesetter program, which waives a $50,000 technical assistance fee and offers discounts on royalty and marketing contributions, will shorten the amount of time it takes operators to make back their investments.
By Aneurin Canham-Clyne • March 3, 2023