Consumer Trends: Page 28


  • KFC wants to add plant-based poultry to its menu

    Chick-fil-A is also exploring vegan options, but with neither Beyond Meat nor Impossible Foods offering alternative poultry products yet, it could be a while before chicken chains go plant-based. 

    By Lauren Manning • May 31, 2019
  • A dedicated catering team is critical to off-premise sales growth

    From finding drivers to hiring well-trained sales professionals, restaurants are struggling to invest in staff that will keep this revenue stream flowing.

    By May 28, 2019
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • Eatertainment preferred over casual dining for group occasions, Technomic says

    Consumer interest in concepts like Punch Bowl Social, Topgolf and Dave & Buster's for social events is growing, driving the development of new and smaller units to keep up with demand.

    By May 22, 2019
  • Deep Dive

    Convenience stores transforming into 'restaurants-to-go'

    What's the future of dining? At the NRA Show, many people — from analysts to Wawa's CEO — saw c-stores as a clear player in the segment, siphoning dollars from traditional eateries.

    By Thai Phi Le • May 22, 2019
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    Julie Littman/Industry Dive
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    78% of restaurants say off-premise is a strategic priority

    While the growing segment brings in sales and new customers, it introduces challenges to both the front and back of house, from unpredictable production to confusing traffic flow, according to Technomic. 

    By May 21, 2019
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    Impossible Foods
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    Plant-based meat sizzles at NRA Show as brands eye retail

    As Impossible Foods and Before the Butcher gear up for their grocery debuts and develop new products, such as Impossible Sausage for Little Caesar's, Beyond Meat's first-mover advantage in supermarkets may be threatened.

    By May 21, 2019
  • Customized delivery menus optimize success with third parties, says Uber Eats

    Bowie Cheung, the company's director of regional operations, said highlighting high-margin dishes with photos and nixing loss leaders from digital menus can drive incremental sales. 

    By May 20, 2019
  • Sonic plans to test AI-powered menu

    The restaurant will pilot technology from Mastercard and kiosk vendor ZIVELO that features a voice assistant and personalized menu, following McDonald's in a push for smart menus.

    By Alicia Kelso • May 17, 2019
  • Foodservice accounts for 23% of convenience store sales, report finds

    Over half of Americans order a meal at least once a month at gas station stores, revealing that diners often choose ready-to-eat items over QSRs.

    By Lauren Manning • May 16, 2019
  • McDonald's meets Happy Meal nutrition benchmark ahead of deadline

    The QSR boosted the number of its iconic meals served with water, milk or juice by 15% between 2013 and 2018, and the majority of its 20 major markets have hit all five of its health commitments two years early.

    By May 15, 2019
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    California Tortilla
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    59% of consumers support a $15 minimum wage, survey says

    It's unclear how operators could support hefty pay increases with razor-thin margins, or if diners will shell out extra cash to make wage hikes possible. 

    By Lauren Manning • May 14, 2019
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    Impossible Foods
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    Deep Dive

    Impossible shortage burning restaurants that put it on the map

    Independents are accusing the company of overpromising production capacity and hanging them out to dry following major corporate partnerships. Will $300 million in new funding be enough to restore both supply and its reputation?

    By May 13, 2019
  • Chick-fil-A is researching plant-based chicken substitutes

    While there are several meatless burger options, the company could be the first major fast food chain to offer a plant-based chicken item in the U.S.

    By Lauren Manning • May 13, 2019
  • Noodles & Company launches personalized nutrition calculator

    The tool is available on the restaurant's website and mobile app, and allows diners to create dishes that are in line with keto, paleo, vegetarian and other lifestyle diets.

    By Alicia Kelso • May 9, 2019
  • Chick-fil-A has the strongest QSR brand personality, study says

    A Zion & Zion report ranked major fast food chains on five personality dimensions, placing Sonic and Dairy Queen close behind the chicken chain while Papa John's and Burger King earned low marks.

    By Lauren Manning • May 9, 2019
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    Julie Littman/Industry Dive
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    Business catering averages $275 per check, says ezCater

    Top industries ordering catering include healthcare, IT/technology and finance, but each of these segments have unique off-premise demands.

    By May 1, 2019
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    Shake Shack
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    Food trucks are the new restaurant billboards

    Auntie Anne's, Shake Shack and others are going mobile to grow off-premise business while reaping the benefits of a new marketing avenue.

    By April 29, 2019
  • McDonald's Germany adds 1st vegan burger

    While the fast food chain has been rolling out vegan options in international markets, it has yet to do so in the U.S., despite plant-based initiatives by rivals Burger King, Carl's Jr. and White Castle.

    By Lauren Manning • April 26, 2019
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    Thai Phi Le
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    Sweetgreen reverses cashless-only approach

    Following a wave of bans against cashless stores, the salad chain will start accepting cash in Philadelphia in July and chainwide by the end of the year.

    By Alicia Kelso • April 26, 2019
  • 59% of restaurant operators fear disruption by mobile-savvy rivals

    An Oracle study found a vast majority of operators believe that guest-facing mobile apps can reduce labor costs and improve speed of service.

    By Alicia Kelso • April 23, 2019
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    impossible foods
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    'Welcome to Walmart. May I take your order?'

    With popular local and fast casual chains siphoning off mealtime dollars, some grocers have brought the likes of Wahlburgers and Rapid Fired Pizza into stores.

    By Lauren Manning • April 23, 2019
  • McDonald's reportedly adding international favorites to US menus

    A leaked memo obtained by Business Insider revealed the chain's next menu items will include the McExtreme Bacon Burger from Spain and the Stroopwafel McFlurry from the Netherlands.

    By April 23, 2019
  • Yelp to rate restaurants' environmental footprints

    Diners can now provide feedback on whether a restaurant uses single-use plastic items and compostable containers.

    By Lauren Manning • April 23, 2019
  • Millennials to be the biggest food and beverage spenders in 10 years

    Baby boomers and Gen Xers spend the most on restaurants and groceries currently, but as millennials' financials improve as they get older, CBRE predicts this demographic will take a lion's share of the spend. 

    By April 22, 2019
  • 45% of diners have tried a restaurant because of social media

    A new study from marketing agency MGH revealed that 74% of U.S. consumers are more likely to visit or order from an establishment that engages with its social media fans. 

    By Alicia Kelso • April 22, 2019