Consumer Trends: Page 21


  • McDonald's puts reopening on hold for 3 weeks as COVID-19 spreads

    Roughly 2,200 of the chain's U.S. locations are open for limited dine-in service, and the fast food giant said operators can continue to let diners eat inside if local municipalities allow it.

    By July 2, 2020
  • Starbucks' Impossible breakfast sandwich launched June 23, 2020.
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    Retrieved from Starbucks on June 23, 2020
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    Starbucks continues plant-based push with Impossible breakfast sandwich

    As consumer interest in meat alternatives surges, the coffee chain joins Burger King and Dunkin' in adding these items to its morning menu.

    By June 23, 2020
  • An image of a waitress serving three people at a table. Explore the Trendline
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    Hispanolistic via Getty Images
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    Trendline

    Top 5 stories from Restaurant Dive

    Check out a selection of articles about some of the biggest trends — from the rise of dessert concepts to a cohort of Mexican chains trying to overtake Chipotle  — shaping the restaurant industry in 2024.

    By Restaurant Dive staff
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    Julie Littman
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    Restaurant gift card sales grow nominally prior to COVID-19

    New data from Paytronix shows a 10% increase in gift card sales from 2017 to 2018, but just a 1% uptick from 2018 to 2019. 

    By Alicia Kelso • June 23, 2020
  • Coronavirus stalls 2020 breakfast wars

    With fewer commuters and rising unemployment, the pandemic hit the morning daypart hard and halted growth plans at McDonald's, Taco Bell and Wendy's.

    By June 17, 2020
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    Courtesy of Burger King
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    Burger King serves up 100K breakfast sandwiches to 'night owls'

    The chain is rolling out the plant-based Impossible Croissan-wich and aims to drive foot traffic to restaurants by not offering the giveaway for delivery orders.

    By Robert Williams • June 16, 2020
  • A sign at a Jollibee explaining new safety and cleaning protocols in place
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    Judgefloro. (2020). "The Image" [Photograph]. Retrieved from Wikimedia Commons.
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    Sanitation will be top diner concern post-coronavirus, report reveals

    A clean restaurant is more important to customers than taste and value, according to Datassentia​l.

    By June 15, 2020
  • Starbucks employee at a drive-thru wearing a mask
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    Retrieved from Starbucks on May 22, 2020
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    Starbucks reverses policy, allows employees to wear Black Lives Matter attire

    The decision follows backlash and calls to boycott the chain after BuzzFeed shared an internal company memo telling employees such clothes could be misconstrued and lead to violence. 

    By June 12, 2020
  • A restaurant asks customers to maintain social distancing during the novel coronavirus pandemic in 2020.
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    "The Image" by Valereee is licensed under CC BY-SA 4.0
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    68% of restaurants allowed to reopen dining rooms

    Customer transactions at major restaurant chains have already shown signs of improvement, with transactions down 18% during the week ending May 31, 3% better than the previous week, according to NPD Group data.

    By Alicia Kelso • June 10, 2020
  • Restaurant in New York City during the coronavirus pandemic
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    The image by Anthony Quintano is licensed under CC BY 2.0
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    City restaurants see greater impact from COVID-19 closures

    More restaurants have closed in urban areas than other regions during the pandemic, according to Datassential, and many in cities will face short-term disruptions from protests.

    By June 5, 2020
  • 66% of consumers aren't ready to dine in yet, study says

    Concern about further spread of COVID-19 and whether dine-in service is safe has some consumers waiting to return to dining rooms despite reduced restrictions.  

    By Lauren Manning • May 26, 2020
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    Permission granted by California Walnuts
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    Sponsored by California Walnut Commission

    Walnuts are the next big plant-based ingredient on the menu

    Walnuts play a starring role in the focus for clean label, plant-based meat alternatives.

    May 26, 2020
  • bartaco family packs
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    Permission granted by bartaco
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    Family meals serve up new opportunities for chains

    As restaurants struggle to grow sales during the novel coronavirus pandemic, many have transformed their catering menus into family meals to appeal to more people staying at home.

    By May 19, 2020
  • Golden Corral revamps dining room formats as Garden Fresh goes under

    Social distancing mandates that close self-service food and drink stations are hitting buffet chains hard, but some are adapting with new services.

    By May 19, 2020
  • Postmates has added curbside pickup to its app
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    Courtesy of PR Newswire
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    Postmates adds curbside pickup feature

    The delivery platform's newest feature for merchants enables both customers and drivers to collect orders without entering restaurants.

    By Alicia Kelso • May 18, 2020
  • Chick-fil-A chicken parmesan meal kit offered beginning May 4, 2020
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    Retrieved from Chick-fil-A on May 01, 2020
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    Chick-fil-A will launch a meal kit nationwide next week

    Two years after its initial meal kit test in Atlanta, the chain expects more than half of its system to offer the $14.99 heat-and-eat chicken parmesan meal.

    By May 1, 2020
  • A sign hanging on a door at a New York City pizza shop during the coronavirus pandemic in 2020.
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    "The Image" by spurkar is licensed under CC BY 2.0
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    5 practices restaurants can use to keep customers safe

    Operators should maintain social distancing standards, retool their menus and communicate with their guests about what is being done to minimize exposure when dining room closures lift.

    By April 30, 2020
  • Restaurant in New York City during the coronavirus pandemic
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    The image by Anthony Quintano is licensed under CC BY 2.0
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    NRA calls for PPP reform, estimates 8M restaurant job losses

    National Restaurant Association is pushing Congress to create a $240 billion restaurant relief and recovery fund, and to change the PPP's loan period, forgiveness restrictions and repayment terms.

    By Lauren Manning • April 21, 2020
  • ChowNow partnered with Instagram in April 2020 to add "Order Food" buttons to stories and profiles.
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    Permission granted by ChowNow
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    ChowNow, Instagram launch commission-free online food ordering

    Online ordering platform ChowNow partnered with the social media platform to enable restaurants to add "Order Food" buttons to their profiles and Stories.  

    By Alicia Kelso • April 16, 2020
  • Panera grocery website screenshot
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    Permission granted by Panera Bread
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    Panera, Subway sell groceries to fight coronavirus sales slump

    Legacy chains are taking cues from independent restaurant strategies to open up new revenue streams, offering pantry items from cheese to frozen soup. 

    By April 8, 2020
  • Chipotle hosts daily video chat during to deepend connections during pandemic
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    John Hazard/Restaurant Dive
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    Deep Dive

    Brands recalibrate to community-building during quarantine

    Social distancing mandates upended in-person activations, leading brands like Chipotle to get creative with cultivating connections online. But can they sustain momentum once the pandemic subsides?

    By Natalie Koltun • April 7, 2020
  • H-E-B adds restaurant meals in stores
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    Courtesy of H-E-B
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    H-E-B adds restaurant meals to prepared foods sections

    The grocer has teamed up with local restaurateurs in San Antonio and Houston to support their operations during the COVID-19 pandemic. 

    By Jessica Dumont • April 6, 2020
  • Shake Shack moves into meal kits as sales sharply decline

    The burger chain partnered with Goldbelly, a gourmet food delivery service, to launch a cook-at-home burger kit nationwide. They cost $49 for an eight-pack.   

    By Alicia Kelso • April 6, 2020
  • 3% of restaurants have already closed permanently, NRA survey finds

    Another 11% of the 4,000 operators the National Restaurant Association surveyed predict that they will permanently close within 30 days. 

    By March 27, 2020
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    Dan Rentea via Getty Images
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    Sponsored by Rakuten Ready

    How investment in mobile order for pickup is the game changer restaurants need today

    A new Rakuten Ready study analyzes restaurant profitability across Drive-Thru, In-Person and Order for Pickup channels.

    March 25, 2020
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    National Restaurant Association Show 2019
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    National Restaurant Association Show is canceled

    The industry's largest trade show will not be rescheduled — a move that could have devastating consequences for foodservice vendors that plan their marketing budgets around the event.

    By March 24, 2020