Consumer Trends: Page 19
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Report: Winter weather could undo 2M in job gains from August, September
Restaurants, which added outdoor dining during the summer, will be among the most impacted, especially if they are in markets where average temperatures drop to below 50 degrees by November, Gusto research shows.
By Alicia Kelso • Oct. 20, 2020 -
Del Taco is planning a drive-thru-only restaurant model
With the Mexican QSR recouping lost dine-in sales through off-premise channels, the chain is in the final stages of a new prototype that removes the dining room and requires less real estate.
By Alicia Kelso • Oct. 19, 2020 -
Trendline
Top 5 stories from Restaurant Dive
Check out a selection of articles about some of the biggest trends — from the rise of dessert concepts to a cohort of Mexican chains trying to overtake Chipotle — shaping the restaurant industry in 2024.
By Restaurant Dive staff -
Casual dining curbside pickup times beat QSR, report shows
Olive Garden, Applebee's and Panera — which earned high speed and customer satisfaction scores from Rakuten Ready — benefit from large real estate footprints with designated parking spots and strong technology infrastructure.
By Alicia Kelso • Oct. 13, 2020 -
Wendy's coupon gets more valuable with each retweet
The coupon on Twitter was retweeted 10.8K times, translating to customers receiving 30% off a breakfast order on the Uber Eats app through Friday morning.
By Robert Williams • Updated Oct. 14, 2020 -
7 months later: Where the restaurant industry stands
With sales down to 2016 levels, restaurants have a lot of ground to make up, but pent-up demand for dining in is still high and technological innovations can help bring consumers back.
By Julie Littman • Oct. 13, 2020 -
Famous Dave's expands ghost kitchens through Johnny Carino's partnership
Working within another restaurant decreases rent, doesn't add much labor costs and makes operations more efficient, Famous Dave's CEO Jeff Crivello said.
By Alicia Kelso • Oct. 12, 2020 -
Sponsored by Rakuten Ready
3 attributes driving QSR customer satisfaction in 2020
How top restaurants are performing with order for pickup during the pandemic.
Oct. 12, 2020 -
Sponsored by Ajinomoto
New study: Eating 'clean' while dining out means better nutrition
Consumer behaviors around food have shifted during the pandemic, both at home and with meals eaten out of the house.
Oct. 12, 2020 -
McDonald's shaves down drive-thru times by almost 30 seconds, study shows
The chain's speed of service is likely helped by its Dynamic Yield technology and streamlined menus, including the elimination of all-day breakfast.
By Alicia Kelso • Oct. 6, 2020 -
Deep Dive
How the pandemic accelerated the US ghost kitchen market '5 years in 3 months'
The COVID-19 crisis has restaurants "running to catch up" to delivery demand, but experts now see potential for permanent changes to business models as dark kitchens gain steam.
By Alicia Kelso • Oct. 5, 2020 -
McDonald's is running out of its Spicy Chicken McNuggets
The offering is the chain's second promotion in less than a month to experience shortages, following the popularity of the Travis Scott Meal in early September.
By Alicia Kelso • Oct. 1, 2020 -
Nearly half of consumers will try new brands if the ad is relevant, study shows
Before diverting marketing dollars to video-based social media — as Chipotle has done with its successful TikTok campaigns — marketers need to remember that context matters more than ever, according to a DoubleVerify study.
By Aaron Baar • Sept. 29, 2020 -
Sponsored by California Beef Council
Using tech tools to cook up increased restaurant efficiency in the post-COVID era
Three ways restaurants can manage costs while prioritizing service.
Sept. 29, 2020 -
Dine-in traffic improves in August, but off-premise still preferred
Consumers are growing more comfortable going out to eat at restaurants per a study from the NPD Group, but drive-thru, takeout, pickup and delivery still generate stronger sales, Technomic data shows.
By Alicia Kelso • Sept. 24, 2020 -
DC launches $4M grant program to help restaurants winterize their outdoor dining spaces
Funds will be dispersed starting Oct. 1 and can be put toward expenses including tents, heaters, propane, furniture, advertising and operational costs.
By Emma Liem Beckett • Sept. 23, 2020 -
Resy, AmEx will bring a fine dining 'drive-thru' experience to Los Angeles
Diners can enter the Hollywood Palladium via car Oct. 15 and Oct. 16, where they will be assigned a designated waiter who will guide them from "restaurant" to "restaurant" to serve guests a 10-course meal through their car windows.
By Alicia Kelso • Sept. 23, 2020 -
Grocery sales dip as restaurant sales pick up
While restaurant sales industrywide accelerated 3.7% in August, grocery chains saw a 7% drop in dollar growth, according to data from M Science.
By Rosie Bradbury • Sept. 23, 2020 -
Burger King puts Whopper recipe on wrappers as part of 'real food' push
Following efforts centered on moldy burgers and cow farts, the QSR is trying a simple and direct approach to market its "clean food" menu.
By Robert Williams • Sept. 18, 2020 -
Independent pizza sales boosted by COVID-19 pandemic, report shows
Operators on digital ordering platform Slice have doubled their weekly sales during the coronavirus, from $2,000 to $4,000 on average, according to BTIG.
By Alicia Kelso • Sept. 15, 2020 -
Opinion
Reopening lessons the US can learn from Europe
Restaurants and governments need to formulate recovery strategies based on new consumer preferences, traffic patterns and revenue channels, says Chelsea van Hooven, global industry advisor at Choco.
By Chelsea van Hooven • Sept. 14, 2020 -
Starbucks traffic lifts following early Pumpkin Spice Latte launch
Foot traffic at the chain was just 7.7% and 6.2% below equivalent 2019 levels on the Saturday and Sunday following the return of the fall favorite, according to Placer.ai data.
By Alicia Kelso • Sept. 14, 2020 -
Delivery by the numbers: What third-party platforms are offering restaurants to survive the pandemic
DoorDash introduced a cohort of 17 restaurateurs who will receive $20,000 grants and business coaching as part of its Main Street Strong Accelerator.
By Emma Liem Beckett • Updated Jan. 18, 2022 -
Drive-thru traffic increased 26% during dining room closures, report says
Drive-thru visits represented 42% of all restaurant visits from April to June and increased 13% even after dining rooms began to open in July, according to data from The NPD Group.
By Alicia Kelso • Sept. 2, 2020 -
KFC drops 'Finger Lickin'' slogan around the globe as hygiene concerns persist
Deeming the 64-year-old catchphrase inappropriate during the pandemic, the brand is expanding a pause as part of its first global campaign.
By Peter Adams • Aug. 25, 2020 -
Wawa pilots dinner menu
The convenience store is testing items like braised chicken and all-natural Angus burgers across hundreds of stores in six states and Washington, D.C.
By Alicia Kelso • Aug. 25, 2020