Consumer Trends: Page 19
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McDonald's escalates chicken sandwich wars with merch drop
A capsule collection for the new Crispy Chicken Sandwich includes a hoodie and a vinyl record with a track that will be in the chain's advertising.
By Robert Williams • Feb. 17, 2021 -
Starbucks is testing 100% plant-based menu at a Seattle location
The chain develops plant-based products at its R&D lab before testing them at the store, CEO Kevin Johnson said during the company's Q1 earnings call.
By Alicia Kelso • Feb. 3, 2021 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
McDonald's plans to open nearly 500 restaurants in US and IOM segments in 2021
The chain called new restaurant development an "important driver of our growth" during its recent Q4 earnings call. McDonald's will also spend $500 million to modernize 1,200 existing locations.
By Alicia Kelso • Feb. 1, 2021 -
NRA: Restaurant sales will rise 11% in 2021 after 24% dip last year
Bars and taverns suffered the most in 2020 with a sales decline of 65%, while full-service decreased 30%, according to the National Restaurant Association's 2021 State of the Restaurant Industry Report.
By Julie Littman • Jan. 26, 2021 -
Survey: 26% of consumers currently comfortable dining indoors
A new report from HealthCare Insider finds that comfort levels about dining at a restaurant differ by gender and geographic location, with men 40% more likely than women to feel comfortable eating indoors by spring.
By Alicia Kelso • Jan. 25, 2021 -
Sponsored by Fyllo
Cannabis consumers and QSR: A love affair
Cannabis consumers are the ideal target audience for restaurant brands looking to drive traffic and grow revenue in a post-pandemic world.
Jan. 25, 2021 -
Chick-fil-A scores highest 'brand intimacy' marks among QSRs during the pandemic
This MLBM ranking also comes as several brands, including McDonald's, KFC and Burger King, pull a page from Chick-fil-A's playbook by launching signature chicken sandwiches.
By Alicia Kelso • Jan. 19, 2021 -
Restaurants will see transition, not recovery, in 2021, experts say
Though 2021's performance will still be marred by dining room closures and capacity restrictions, there is still opportunity for the industry to take steps toward market improvement, panelists shared at ICR Monday.
By Emma Liem Beckett • Jan. 12, 2021 -
Major gap exists between casual and QSR recovery, per NPD data
The full-service category experienced transaction declines of 30% in December versus an 8% decrease for quick-service restaurants.
By Alicia Kelso • Jan. 11, 2021 -
Sponsored by Perdue Foodservice
Menu claims help increase profit
Consumers are still interested in premium ingredients and transparency when choosing where to go and what to order when dining out.
Jan. 11, 2021 -
Del Taco bulks up off-premise channels with new prototype
The design can be adapted to fit within 1,200 to 2,400 square feet, which will expand site selection options outside of the QSR chain's traditional freestanding drive-thru model.
By Julie Littman • Jan. 6, 2021 -
Applebee's franchisee pilots drive-thru
A Texas operator is retrofitting a restaurant to include a mobile pickup window, and will gauge feedback to inform future store design plans.
By Alicia Kelso • Jan. 5, 2021 -
McDonald's stirs up chicken sandwich wars with 3 new entries
The sandwiches fulfill franchisees' demand for competitive new chicken offerings to better compete with Chick-fil-A, which the National Owners Association listed as a top priority in 2019.
By Emma Liem Beckett • Jan. 5, 2021 -
Deep Dive
6 restaurant trends that will shape 2021
Managing virtual brands and stabilizing labor forces could be challenging in the new year, but curbside, drive-thru and ghost kitchens hold strong growth potential, analysts say.
By Emma Liem Beckett , Julie Littman • Jan. 4, 2021 -
2020 Trends: Expectations vs. reality
The restaurant industry had great expectations this year, but the pandemic completely changed the market's competitive landscape. Here's how the crisis impacted the trends we originally predicted for the year.
By Emma Liem Beckett • Dec. 23, 2020 -
How Sonic Drive-In swapped its iconic pitchmen for a 'pandemic-proof' campaign
Chief marketing officer Lori Abou Habib explains how the QSR shifted its focus from its long-running "Two Guys" to real families — right before COVID-19 upended the year.
By Chris Kelly • Dec. 23, 2020 -
Consumers want curbside, outdoor dining to stay in 2021, survey says
Diners also want to see more creative offerings from restaurants next year, including dinner and movie packages, cooking classes or virtual wine tastings.
By Alicia Kelso • Dec. 21, 2020 -
Pandemic increased urgency to adopt 'transformational' tech, survey finds
One in four food services and food retailers believe they are an early adopter of technology compared to one in eight in 2019, according to Panasonic research published in December.
By Alicia Kelso • Dec. 16, 2020 -
New York to provide restaurants a free digital ordering platform through April
As part of New York's Empire State Digital Initiative, restaurants can use Ritual's commission-free e-commerce system for pickup and delivery.
By Alicia Kelso • Dec. 14, 2020 -
Sponsored by Perdue Foodservice
How to meet consumer expectations in a post-pandemic world
Among other lessons, COVID-19 has reinforced the evergreen value of menu transparency and the importance of sourcing premium ingredients.
Dec. 14, 2020 -
Sponsored by Beef. It’s What's for Dinner.
Conveying beef burger and steak quality on menus
Recently conducted research evaluated various consumer preferences for beef burgers and steaks, such as quality, choice of toppings, and more.
Dec. 7, 2020 -
El Pollo Loco unveils 2 restaurant designs prioritizing off-premise channels
The new models include dual drive-thru lanes, dedicated curbside parking spaces, cubbies for mobile to-go orders, digital menu boards and either no dining room or a smaller one.
By Alicia Kelso • Dec. 3, 2020 -
Opinion
Strategies for restaurants to address financial distress in the UK and US
Restaurants should identify cash shortfalls in their business models and share information with stakeholders to implement a comprehensive consensual restructuring, say attorneys at Goodwin's Financial Restructuring Group.
By Simon Thomas, Oonagh Steel, Michael Goldstein, Howard Steel • Nov. 30, 2020 -
Report: Digital expected to make up more than half of QSR sales by 2025
This marks a 70% increase over pre-COVID estimates, market research company Incisiv finds, and restaurants have plenty of runway for growth as digital maturity remains "low-medium."
By Alicia Kelso • Nov. 23, 2020 -
Dunkin' pushes for TikTok followers with return of branded onesies
After its recent holiday merch drop mostly sold out, the brand is promising to bring back last year's onesie if it reaches two million TikTok followers.
By Robert Williams • Nov. 20, 2020