Consumer Trends: Page 12
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Sponsored by Square
Square’s Future of Restaurants report: 2022 Edition
The Square Future of Restaurants report explores what restaurants care about today and tomorrow, along with the top strategies they’re using.
Sept. 19, 2022 -
Study: Consumers return to dine-in and want loyalty programs
Nearly 90% of diners are interested in joining a loyalty program, especially if it offers savings, as inflation impacts spending, a TouchBistro survey finds.
By Alicia Kelso • Sept. 15, 2022 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
The 4 biggest takeaways from Starbucks’ Investor Day
The coffee chain laid out plans to target loyalty growth, labor efficiency and international openings, with a goal of reaching 45,000 stores by 2025.
By Aneurin Canham-Clyne • Sept. 14, 2022 -
Chipotle launches its Garlic Guajillo Steak in the metaverse
The chain says the menu item, which will debut in the Chipotle Grill Simulator on Roblox, is the first from a restaurant brand to launch in the metaverse.
By Alicia Kelso • Sept. 13, 2022 -
Au Bon Pain to roll out modernized store design companywide in 2023
The chain’s cafes will feature a self-serve bakery and to-go areas to add efficiencies for off-premise customers.
By Alicia Kelso • Sept. 7, 2022 -
What Starbucks’ bet on NFTs says about the future of loyalty
The chain's renowned rewards program adds a buzzy new value-grab, potentially laying a course for other marketers to follow.
By Aaron Baar • Sept. 6, 2022 -
Survey: 88% of restaurant operators have neutral or positive outlook for 2023
Most operators say customers haven't reacted much to price changes, though 91% have raised prices, according to a Rewards Network report.
By Aneurin Canham-Clyne • Sept. 6, 2022 -
Baja Fresh makes plant-based items permanent
The Impossible Meat taco, burrito and bowl received positive customer feedback during the yearlong test at the fast casual chain.
By Julie Littman • Sept. 1, 2022 -
Rubio’s Coastal Grill introduces a new rewards program
Rubio’s Rewards allows customers to cash in points in exchange for free menu items, with diners earning 10 points for every dollar spent.
By Alicia Kelso • Aug. 31, 2022 -
Burger King’s original chicken sandwich goes plant based
The brand’s Impossible Original Chick’n Sandwich pilot follows two Impossible Whopper launches and last year’s Impossible Nuggets test.
By Alicia Kelso • Aug. 22, 2022 -
IHOP’s new menu serves up customization
The Choice menu, which includes made-to-order griddle combos, steakburgers and chicken sandwiches, will be available any time of day.
By Julie Littman • Aug. 22, 2022 -
McDonald’s will test a Chicken Big Mac in Miami
The Chicken Big Mac received positive diner reviews when it launched for a limited time in the U.K. earlier this year, according to McDonald’s.
By Emma Liem Beckett • Aug. 18, 2022 -
Study: A quarter of low-income households have stopped eating out
Frequency among families with household income under $45,000 declined 6% during the second quarter, data from The NPD Group shows.
By Alicia Kelso • Aug. 17, 2022 -
Whole Foods co-founder plans to launch vegetarian restaurant chain
John Mackey’s past success scaling a business promoting healthy lifestyles could attract more investor attention as plant-based diets grow in popularity.
By Alicia Kelso • Aug. 9, 2022 -
Study: Over 66% of independent restaurants seeing sales declines from inflation
Seventy-six percent of operators surveyed by Seated said they have increased menu prices to deal with current economic conditions.
By Alicia Kelso • Aug. 5, 2022 -
Despite menu price increases, Starbucks Rewards members keep coming back
Guest counts reached an all-time high during the quarter, with loyalty customer growth outpacing non-members.
By Julie Littman • Aug. 3, 2022 -
Study: Consumers spending 40% of food budget on restaurants despite inflation
As inflation squeezes budgets, consumers say they would more likely cut spending on clothes and gym memberships before decreasing going out to eat, Popmenu finds.
By Emma Liem Beckett • Aug. 1, 2022 -
Jamba by Blendid expands to UCLA
The University of California Los Angeles marks the third college campus to open a Jamba by Blendid kiosk this year, and fifth overall for Blendid.
By Alicia Kelso • July 26, 2022 -
Why Auntie Anne's wants to become a drive-thru destination
The soft pretzel chain opened its first co-branded drive-thru with Jamba in 2021. It now plans to have 15 such units by spring 2023.
By Julie Littman • July 20, 2022 -
Study: Dine-in tips have increased despite inflation
Tip percentage growth has slowed, however, and tips on online orders have shrunk even as the number of online orders has risen, Lightspeed data finds.
By Alicia Kelso • July 12, 2022 -
Report: 38% of consumers interested in metaverse would add restaurant purchases to experience
Twenty percent of consumers are familiar with the metaverse and 18% have participated in the virtual environment, Paytronix and PYMNTS research finds.
By Alicia Kelso • July 7, 2022 -
Study: Gen Z diners visit restaurants less often than older demographics
Pandemic pressure and higher menu prices driven by inflation have discouraged Gen Z from dining out, NPD Group finds.
By Alicia Kelso • July 6, 2022 -
McDonald’s franchisees ditch Dollar Drinks as inflation stings
Some stores have dropped the long-standing beverage promotion and are marketing value meals instead, The Wall Street Journal reports.
By Aneurin Canham-Clyne • July 5, 2022 -
Subway launches biggest menu update in its history
A year after its Eat Fresh Refresh menu debut, the chain unveiled 12 signature subs that customers can order by name or number instead of customizing.
By Julie Littman • July 5, 2022 -
Survey: Most restaurants are still short-staffed even as demand recovers
Thirty percent of restaurant owners said business has returned to pre-pandemic levels while 25% said it has surpassed them, per Popmenu.
By Aneurin Canham-Clyne • June 30, 2022