Consumer Trends: Page 10


  • Friendly waitress serving at a restaurant
    Image attribution tooltip
    other via Getty Images
    Image attribution tooltip
    Sponsored by FedEx Office

    A feast for their eyes: Upgrading your restaurant’s graphics to engage diners

    A restaurant renaissance is underway, with restaurant operators eager to attract patrons through the door to enjoy a meal.

    March 27, 2023
  • Image attribution tooltip
    Drew Angerer / Staff via Getty Images
    Image attribution tooltip

    Survey: 66% of franchisees feel optimistic about business

    Changing consumer preferences may push franchisees to invest in store remodels and digital ordering and delivery systems, TD Bank found in a survey.

    By March 21, 2023
  • A photograph of chefs in a kitchen. Explore the Trendline
    Image attribution tooltip
    sam edwards via Getty Images
    Image attribution tooltip
    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • An image of a bowl of salad being served right next to a plate of tacos.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    The Future of Restaurants report: Square’s 2023 edition

    The Square Future of Restaurants report will help you understand the top trends, the changing landscape and expectations, and the tools and strategies that define the next era of the restaurant industry.

    March 20, 2023
  • An image of a Chick-fil-A customer scanning her rewards program at the drive-thru
    Image attribution tooltip
    Retrieved from Chick-fil-A on March 17, 2023
    Image attribution tooltip

    Chick-fil-A to roll out updates to rewards program in April

    Chick-fil-A One, which has over 50 million members, will offer new items and increased points for redemption on some items starting April 4.

    By March 17, 2023
  • An image of a bowl of salad being served right next to a plate of tacos.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    The Future of Restaurants report: Square’s 2023 edition

    The Square Future of Restaurants report will help you understand the top trends, the changing landscape and expectations, and the tools and strategies that define the next era of the restaurant industry.

    March 13, 2023
  • Exterior of a Kroger store with a "Kitchen United Mix" sign on the building and delivery van.
    Image attribution tooltip
    Courtesy of Kroger
    Image attribution tooltip

    NRA: One-third of operators predict ghost kitchens will decline

    Consumers prefer to order from brick-and-mortar establishments, according to the National Restaurant Association’s State of the Industry Report.

    By March 1, 2023
  • A restaurant worker serving someone at the counter on a Square mobile payment platform.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    Robots in restaurants? What restaurateurs need to know about this growing trend

    What will it look like for restaurant owners to collaborate with robots?

    By Samantha Stone • Feb. 27, 2023
  • The image shows a row of drinks, including coffee and soda, available through Panera's Unlimited Sip Club
    Image attribution tooltip
    Courtesy of Panera
    Image attribution tooltip

    Panera adds annual membership, $0 delivery to drinks subscription

    The plan offers customers a roughly 17% discount on the Unlimited Sip Club, whose members account for about 25% of the chain’s traffic. 

    By Feb. 23, 2023
  • A restaurant worker serving someone at the counter on a Square mobile payment platform.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    Robots in restaurants? What restaurateurs need to know about this growing trend

    What will it look like for restaurant owners to collaborate with robots?

    By Samantha Stone • Feb. 21, 2023
  • A shopper examines a package in a supermarket.
    Image attribution tooltip
    vgajic via Getty Images
    Image attribution tooltip

    Grocery inflation continues to decline in January, but still outpaces menu prices

    Food-at-home prices rose in January at an 11.3% annual rate, the lowest rate increase since April 2022, while menu prices increased 8.2%, the third consecutive month of deceleration. 

    By Sam Silverstein , Feb. 15, 2023
  • An image of two people with wine and a bouquet of roses in the foreground.
    Image attribution tooltip
    Prostock-Studio via Getty Images
    Image attribution tooltip

    63% of consumers plan to order from a restaurant on Valentine’s Day

    Forty-nine percent of consumers celebrating the holiday said they will dine out, while 25% plan to order takeout or delivery, according to a Popmenu study. 

    By Feb. 13, 2023
  • An image of Chick-fil-A's cauliflower sandwich
    Image attribution tooltip
    Permission granted by Chick-fil-A
    Image attribution tooltip

    Chick-fil-A pilots first chicken-free sandwich

    The cauliflower sandwich, which is marinated, breaded and pressure cooked simiarly to its chicken sandwich, will be available in Denver; Charleston, South Carolina; and in the Greensboro-Triad region in North Carolina.

    By Feb. 9, 2023
  • An Uber Eats order is handed to an end customer.
    Image attribution tooltip
    Courtesy of Uber
    Image attribution tooltip

    Uber One subscription is boosting delivery spend, frequency and user loyalty for Uber Eats

    Delivery made up 34% of Uber’s revenue, and ongoing investment in non-restaurant categories, like grocery, c-store and alcohol, may help growth.

    By Feb. 9, 2023
  • Eggs on shelves at a grocery store.
    Image attribution tooltip
    Catherine Douglas Moran/Restaurant Dive
    Image attribution tooltip

    Egg prices to remain high for as long as bird flu continues, experts say

    After prices more than doubled over the past year, producers are grappling with the impact of the virus while politicians and activists call for investigations into potential price gouging.

    By Chris Casey • Feb. 2, 2023
  • Wendy's ghost kitchen
    Image attribution tooltip
    Permission granted by Wendy's
    Image attribution tooltip
    Deep Dive

    Ghost kitchens need to go omnichannel if they want to survive, experts say

    After a year of dashed expansion plans, closures and high-profile regulatory infractions, segment players may need brand awareness and expanded access points to thrive.

    By Jan. 31, 2023
  • An image of a waitress serving three people at a table.
    Image attribution tooltip
    Hispanolistic via Getty Images
    Image attribution tooltip

    Study: 55% of diners aren’t restaurant loyalty members

    Over one-third of customers have cut spending on restaurants year-to-year, a William Blair survey finds, forcing operators to look for ways to retain diners.

    By Jan. 24, 2023
  • A Taco Bell employee wearing a mask hands a drive-thru customer their order.
    Image attribution tooltip
    Permission granted by Taco Bell
    Image attribution tooltip

    Report: QSR traffic down 4.2% in Q4

    Net sales were up 6.1% during the quarter due to an uptick in average check, according to a report from Revenue Management Solutions.

    By Jan. 23, 2023
  • A phone screen displays a window for downloading TikTok.
    Image attribution tooltip
    Drew Angerer via Getty Images
    Image attribution tooltip

    Survey: 10% of small businesses that use TikTok go viral

    TikTok may help small and mid-sized brands compete with major companies on the strength of authentic brand engagement, a Capterra survey shows.

    By Jan. 9, 2023
  • A person carrying three plates of food on their arms and hands while they have a square device wrapped around their waist.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    6 ways restaurateurs can fight “Lunchflation” as costs rise

    With consumers changing their spending habits, what are some ways restaurateurs can fight inflation?

    By Deborah Findling and Kaitlin Keefer • Jan. 9, 2023
  • A man and woman looking at receipts inside a cafe
    Image attribution tooltip
    Ridofranz via Getty Images
    Image attribution tooltip
    Deep Dive

    5 trends that will shape the restaurant industry in 2023

    Restaurants will experiment with dynamic menu pricing, cater to diners who are trading down and move away from ghost kitchens as inflation pressures the bottom line, experts predict.

    By , , Jan. 5, 2023
  • Papa John's Papadia sandwich
    Image attribution tooltip
    Retrieved from Papa John's/Business Wire on February 26, 2021
    Image attribution tooltip

    BTIG: Papa Johns’ value menu attracting new base of customers

    The Papa Pairings platform, which offers guests $6.99 menu items, is attracting customers earning $60,000 or less annually, according to a BTIG report.

    By Dec. 22, 2022
  • wawa
    Image attribution tooltip
    Retrieved from Wawa website.
    Image attribution tooltip

    Consumers are spending more on c-store foodservice as 2022 comes to a close

    In the three months ending in November, foodservice sales rose 8% and the number of trips where customers bought food and drinks rose 2%, according to The NPD Group.

    By Jessica Loder • Dec. 22, 2022
  • foodservice
    Image attribution tooltip
    Nadia Bormotova via Getty Images
    Image attribution tooltip

    How can c-stores challenge fast food restaurants in 2023?

    Offering more discounts on meals and creating a relaxing in-store environment can go a long way, one expert says.

    By Brett Dworski • Dec. 15, 2022
  • Old Spice's deepfake ad starring Dolph Lundgren
    Image attribution tooltip
    Retrieved from Old Spice on February 24, 2022
    Image attribution tooltip
    Deep Dive

    9 campaigns that boosted the mood in 2022

    Amid economic woes, an ongoing war and a series of controversies, efforts by McDonald’s, Domino’s and Chipotle found a way to cut through the noise. 

    By Peter Adams , Jessica Deyo , Sara Karlovitch • Dec. 14, 2022
  • Uber Eats online ordering feature that launched July 2020
    Image attribution tooltip
    Permission granted by Uber Eats
    Image attribution tooltip

    Survey: 79% of diners expect option to use technology to order from casual restaurants

    Online ordering is used most frequently by consumers under 30, followed by phone and the restaurant's app, according to a HungerRush report.

    By Dec. 13, 2022