The Latest
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Tracking the same-store sales of 21 major restaurant chains
Sales at pizza and casual dining brands have struggled, while QSR giants like McDonald’s and Starbucks saw anemic changes and fast casuals Cava and Chipotle made big gains.
Updated March 20, 2025 -
Yum Brands, Nvidia will deploy new AI at 500 restaurants
The restaurant giant is working with the tech company to develop proprietary tech systems including back-of-house computer vision.
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International Dairy Queen taps former Domino’s exec as COO
Art D’Elia will oversee operations, training and marketing in his new role at the chain, which is actively growing its system around the world.
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Walmart links with chain to open made-to-order pizza restaurants
Nozzleman Pizza plans to debut locations inside more than a dozen of the retailer’s stores this year.
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8 restaurant industry trade shows to attend in 2025
This year is brimming with restaurant conferences and trade shows covering key issues for the sector, from franchising strategy to economic forecasts.
Updated Jan. 31, 2025 -
Q&A
Church’s Texas Chicken CEO: Chain’s future is defined by franchising, unit growth
Roland Gonzalez, who took the top exec role in February, said Church’s will sustain its momentum by deploying more technology to boost operations and attract more operator commitments.
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Corner Bakery invests over $6M in cafe remodels, other brand improvements
Two years after emerging from bankruptcy, the chain has completed seven remodels and plans to invest another $500,000 in additional renovations.
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Deep Dive
Inside Maverik’s decision to cut Kum & Go’s foodservice program
The move, which coincided with nixing the Iowa retailer's mobile ordering platform, underscores the culturally dissonant integration between the companies, several former corporate staffers say.
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Cava opens first Indiana unit
The growing Mediterranean brand is looking at cities like Indianapolis, Detroit and Pittsburgh as fresh markets for development in 2025.
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Little General debuts small-format Buffalo Wild Wings in West Virginia
The c-store retailer plans to bring at least five more Buffalo Wild Wings “Go” locations to West Virginia, with the next one set to open within 30 days.
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Tony Roma’s future will be embedded with AI, robotics
CEO Mohaimina Haque said these technologies can help inform operator decisions such as real estate selection and back-of-house workflows.
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Nathan’s Famous debuts standalone restaurant design in South Carolina
The restaurant showcases a modernized point-of-sales system and double drive-thru, elements that could attract franchisees and boost domestic growth.
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Qdoba’s development pipeline surpasses 500 units
The chain is well on its way to reaching its 1,500-unit goal with commitments for 33 new restaurants.
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Retrieved from Casey's.
Casey’s sees strong growth from food innovation
Recent coffee and chicken wing launches plus strength in areas like bakery and hot sandwiches helped grow the company’s inside margins to over 34%.
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Brian Niccol’s 6-month update on Starbucks turnaround plan
The coffee chain’s CEO said investments in store experience are ramping up, but union members say the brand isn’t spending enough on hourly workers.
Updated March 13, 2025 -
The 6 biggest casual chain bankruptcies since the COVID-19 pandemic
CEC Entertainment and CPK have long since recovered from Chapter 11, while others like Red Lobster filed for bankruptcy last year after failing to grow sales.
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Rutter’s announces new stores with bar and lounge
This design is the latest in a series of updates the Pennsylvania-based retailer has rolled out over the past few years.
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Flynn Group surpasses 1K Pizza Hut units with latest acquisition
The franchisee bought 45 Pizza Huts in Alabama, Georgia and Tennessee and operates almost 20% of the franchisor’s U.S. business.
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McDonald’s creates ‘restaurant experience’ team to sharpen menu innovation
The Golden Arches’ new team replaces its customer experience unit and includes three cohorts dedicated to chicken, beef and beverage/dessert.
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Jollibee to ramp up US growth with franchising program
With an AUV of about $4.3 million, the Filipino chicken chain’s unit economics could make it compelling for multi-unit operators.
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Domino’s promotes long-time exec to COO, US president
Joseph Jordan, who has been with the chain since 2011, was elevated to the role as part of a larger change in the pizza chain’s organizational structure.
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These 6 restaurant companies have laid off thousands in 2025
Staff reductions hit every corner of the restaurant industry, from Grubhub’s elimination of 500 workers to Starbucks’ 1,100 corporate job cuts.
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How PAR’s acquisition strategy targeted major restaurant chain clients
The company is buying up software firms and building on its point-of-sale hardware to fill gaps in enterprise restaurant tech systems.
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Walk-On’s redesigns menu, adds new cocktails
The changes are designed to better attract the brand’s core audience of “sports enthusiasts” and “team moms.”
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Gross bathroom? It can cost your customer experience
Dirty restrooms, out-of-stock paper towels and stalls with gaps can flush away an otherwise positive customer experience and send sales down the toilet.