The Latest

  • An image of a man leaving a Chipotle. He is holding a brown bag.
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    Spencer Platt via Getty Images
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    Tracking the same-store sales of 21 major restaurant chains

    Very few chains — not even Chipotle and Domino’s — were immune from same-store sales slides reported in Q1 2025 as consumers spend less.

    Updated May 21, 2025
  • A photograph of an Applebee's sign.
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    Scott Olson via Getty Images
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    How Applebee’s turned traffic positive

    New entrees and value plays helped the chain hit positive same-store sales for the first time in years, while dual-branding with IHOP promises longer-term positive results.

  • McDonald's new McCrispy chicken strips.
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    Courtesy of McDonald's
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    McDonald’s chicken, loyalty and value end same-store sales slump

    A strong combination of value offerings, LTOs and new menu items drove sales growth in the U.S. for Q2, executives said.

  • One of Serve Robotics next generation robots
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    Courtesy of Serve Robotics
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    Little Caesars offers robotic delivery in LA with Serve

    The deal is part of Serve and Uber Eats’ plan to deploy upwards of 2,000 delivery robots by the end of 2025.

  • A smiling white man in a burgundy Noodles & Company shirt.
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    Courtesy of Noodles & Company
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    Noodles & Company promotes COO to CEO

    Joe Christina, who joined the company in February, will replace Drew Madsen, who led the brand’s sweeping menu overhaul.

  • Person in suit holds Qdoba queso
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    Courtesy of Qdoba
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    Qdoba secures $527M fund to support growth

    The investment was led by Apollo S3, a subsidiary of the private equity firm that sold Qdoba to Butterfly in 2022.

  • A sign is posted in front of a Taco Bell restaurant on May 01, 2024 in Richmond, California.
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    Justin Sullivan via Getty Images
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    Yum Brands turns to AI to aggregate social media, third-party reviews

    The Byte system of AI technologies is helping power advanced Voice of the Customer tools while improving the drive-thru experience, executives said on a Q2 2025 earnings call.

  • Taco Bell is testing a new design for its Go Mobile stores, pictured here.
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    Courtesy of Taco Bell
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    KFC and Pizza Hut drag Yum’s US earnings, again

    Yum hopes the strategies that have powered Taco Bell’s positive same-store sales streak could help reverse KFC’s lackluster performance.

  • A man in a white shirt and suit jacket.
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    Courtesy of Smashburger
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    Smashburger promotes president to CEO

    Jim Sullivan, who was brought on in 2024 as chief development officer, will focus on reversing the brand’s declining storecount through non-traditional development.

  • A Philz Coffee location in a white building with ivy on it.
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    Tomsmith585 via Getty Images
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    Philz Coffee sold to private equity firm

    Though terms of the deal were not disclosed by the company, San Francisco-based news outlets reported a sale price of $145 million for the popular chain. 

  • A customer walks up to a closed restaurant with a logo that says "Red Lobster"
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    Justin Sullivan via Getty Images
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    Casual dining real estate faces perfect storm and high vacancies

    Property sales for some footprints collapsed as fast casual formats grew, leaving landlords with few buyers and costly renovations.

  • An Outback Steakhouse restaurant on a cold day.
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    Scott Olson via Getty Images
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    Bloomin’ Brands hires new CFO among a series of leadership changes

    The company also created an executive position for strategy and transformation to help improve the performance of Outback Steakhouse.

  • Domino's pizza and a fast food burger
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    Courtesy of Domino's Pizza
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    How Domino’s new ads hit at fast food burger chains in fight over value

    New spots visualize how a slice of pizza stacks up to a similarly priced slice of a burger to boost a long-standing deal and reach value-focused consumers.

  • An image of Topgolf's CEO
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    Courtesy of Dine Brands
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    Topgolf spinoff delayed amid CEO’s departure

    Artie Starrs, who has led the company since 2021, will leave his post in the fall to become the top executive at an undisclosed company.

  • An image of a white coffee cup on a table. The coffee cup hasa green logo for Starbucks.
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    Spencer Platt via Getty Images
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    4 takeaways from Starbucks’ customer experience plans

    The company is laying the foundations to make Starbucks “once again the gold standard in customer service” and is planning to revamp its loyalty program next year, CEO Brian Niccol said.

  • A close up of a white logo that says Wing Stop with a neon green glow.
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    Courtesy of Wingstop
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    Wingstop eyes loyalty program pilot for Q4

    The fast casual chain will leverage learnings from 60 million digital customers as part of its upcoming launch to create a differentiated membership program.

  • A chocolate pistachio milkshake.
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    Courtesy of Shake Shack
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    Shake Shack to spend more on ads to sustain sales growth

    CEO Rob Lynch said the brand should embrace a more aggressive marketing strategy to set it apart from fast food burger chains.

  • An image of a beige storefront with an orange logo that says "Hubspoke Kitchen"
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    Permission granted by Wayback Franchising
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    Why Wayback Burgers’ parent is moving into multi-brand franchising

    Jake’s Franchising renamed itself Wayback Franchising and launched Hubspoke Brands to offer franchisees more concepts and growth opportunities.

  • A photo of the outside of a Wingstop.
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    Courtesy of Wingstop
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    Wingstop’s smart kitchen system cuts ticket time nearly in half

    The fast casual chain’s digital kitchen display system, now deployed in at least 1,000 restaurants, is increasing comparable sales and improving accuracy.

  • An image of several specialty drinks from Taco Bell's Live Mas Cafe lined up on a white counter top.
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    Permission granted by Taco Bell/Diversified Restaurant Group
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    How Yum Brands predicts the ‘it’ beverage of the future

    The company is turning to data science and prediction markets as consumer demand for beverages creates opportunities for new dayparts and concepts.

  • Coffee drips into a white ceramic mug emblazoned with the Starbucks logo
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    Courtesy of Starbucks
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    Starbucks teases protein drinks, new food

    After simplifying its menu, the coffee giant will focus on experiential beverages, artisanal foods and non-coffee drinks.

  • A photograph of a burger, drink and fries from Fatburger.
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    Permission granted by Fat Brands
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    DOJ drops charges against Fat Brands, Andy Wiederhorn

    The original indictment alleged misconduct over a loan scheme involving $47 million transferred from Fat and Fog Cutter Capital to Wiederhorn.

  • The Starbucks company logo on a glass door.
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    Justin Sullivan/Getty Images via Getty Images
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    Starbucks pledges $500M in additional labor as sales slide continues

    The coffee chain’s same-store sales dropped for the sixth consecutive quarter, but CEO Brian Niccol said the brand is seeing positive indicators in its operational metrics.

  • McDonald's Snack Wraps
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    Retrieved from McDonald's on July 24, 2025
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    How McDonald’s dug into nostalgia and reignited the chicken wars

    The return of the chain’s Snack Wrap has spurred competitors including Popeyes and Taco Bell to launch and advertise around similar offerings.

  • An image of a tip jar in the foreground with a customer paying by credit card in the background
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    Nikola Stojadinovic via Getty Images
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    DC city council limits tipped wage hikes

    The municipality voted to cap the tipped wage at 75% of the city’s minimum wage, gutting a law passed by referendum in 2022 to end the tip credit.