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Aneurin Canham-Clyne/Restaurant Dive
9 restaurant industry trade shows to attend in 2025
The coming year is brimming with restaurant conferences and trade shows covering key issues for the business sector, from franchising strategy to economic forecasts.
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Sponsored by NCR VoyixOptimizing technology costs through smarter architecture
Maximize efficiency and cut costs — learn how smart tech architecture can transform your business's bottom line.
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TGI Fridays has closed 60 stores since September
The casual dining chain, which may be considering bankruptcy after a failed merger, has closed roughly 100 stores since January.
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Michael M. Santiago via Getty Images
McDonald’s E. coli outbreak has sickened 75 people
An additional 26 individuals said they fell ill after eating at the fast food chain, according to a Friday update from the CDC.
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Ethan Miller via Getty Images
Hooters’ alleged colorism costs $250,000 in EEOC case
Following the layoff of about 43 employees in the Greensboro, North Carolina area in response to the COVID-19 pandemic, Hooters allegedly rehired workers who were predominantly White or had lighter skin.
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Michael M. Santiago via Getty Images
Lawsuit accuses McDonald’s of negligence over E. coli outbreak
In what appears to be the first lawsuit filed over the deadly outbreak, a Colorado customer who became ill after eating a Quarter Pounder also accused the chain of product liability and breach of warranties.
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Brandon Bell via Getty Images
Red Lobster names new CMO
Nichole Robillard, who recently led a rebrand for Smokey Bones, was praised for her ability to blend creative and operational expertise.
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Courtesy of Chick-fil-A
Chick-fil-A targets families with entertainment-focused mobile app
The free app will launch Nov. 18 and include podcasts, games, interactive stories and original animated shows like “Legends of Evergreen Hills.”
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Brandon Bell via Getty Images
McDonald’s takes Quarter Pounders off the menu at a fifth of restaurants after E. coli outbreak
The CDC said that 49 people fell ill after eating the burgers, but an analyst said comparisons to Chipotle’s past outbreaks were premature.
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Permission granted by Qdoba
Qdoba hires Applebee’s exec as COO
Kevin Carroll has over 30 years of restaurant experience and most recently served as COO at Applebee's overseeing 1,600 units.
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Mario Tama via Getty Images
McDonald’s grilled by senators on price increases
The chain said the lawmakers contorted facts and made inaccurate claims, and that their concerns reflect a lack of understanding of its franchising model.
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David Ryder via Getty Images
Starbucks’ US sales down as traffic nosedives
CEO Brian Niccol said the chain will address issues with its complex menu, pricing architecture and mobile order and payments system.
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Brandon Bell via Getty Images
Pizza Hut franchisee to settle delivery drivers’ FLSA dispute for $4.75M
The drivers alleged their actual payment fell below minimum wage due to unreimbursed gas costs, vehicle upkeep and more.
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Justin Sullivan via Getty Images
Denny’s to shutter 150 underperforming stores
An extensive review of all the chain’s restaurants revealed 265 locations never fully recovered from the COVID-19 pandemic.
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Courtesy of Red Lobster
Red Lobster hires Yum Brands vet as CFO
Bob Baker brings 30 years of restaurant experience to the brand that emerged from Chapter 11 in September.
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M.O. Stevens. (2009). Retrieved from Wikimedia Commons.
Shari’s closes remaining Oregon restaurants
The casual chain, which had 42 locations in the state at the beginning of this year and has faced financial difficulties, has an estimated 17 locations left in the Northwest.
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Photo illustration: Industry Dive; Joe Readle/Getty Images; Brandon Bell/Getty Images
What could the 2024 election mean for restaurants?
As the industry looks to bipartisan lobbying, organized labor hopes its electoral ground game will result in a labor-friendly Democratic administration.
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Courtesy of Chipotle
Chipotle’s latest automation tool to help with hiring, recruitment
Paradox, a conversational AI system, will manage administrative tasks and is expected to reduce the time to hire by 75%.
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Brandon Bell via Getty Images
Chick-fil-A is tops for reputation, new report shows
However, customers were increasingly upset over the chain’s rising prices — a sentiment shared across fast food customers, according to Chatmeter data.
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Spencer Platt via Getty Images
Amex Q3 restaurant spending growth edges down
The card issuer has recently focused on courting cardholders hungry for restaurant services, but last week reported spending growth in that category had waned.
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Courtesy of Jollibee
Jollibee launches first loyalty program
Members will gain access to exclusive deals and product news as well as give feedback on new menu items.
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Courtesy of Grubhub
Grubhub boosts delivery access with Amazon Key partnership
The tie-up gives Grubhub delivery partners one-click access to restricted residential buildings and has already improved the driver and customer experience.
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Spencer Platt via Getty Images
Starbucks appoints ex-Chipotle exec as first global chief brand officer
Tressie Lieberman joins the coffee chain as part of new CEO Brian Niccol’s marketing overhaul, which also includes a recent agency appointment.
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Courtesy of Fuzzy's Taco Shop
Fuzzy’s Taco Shop names new president, COO
The Dine Brand chain promoted Patrick Kirk to the dual role of president and CMO and hired Marshall Claycamp from sister brand IHOP as its COO.
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Drazen Zigic via Getty Images
OpinionServing the electorate: Restaurants and voters share common ground this election
Inflation, the job market, economy, taxes and immigration reform are key issues impacting operators ahead of the election, writes the National Restaurant Association’s Michelle Korsmo.
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Courtesy of Richtech Robotics
Richtech Robotics to open 20 more automated restaurants inside Walmart stores
The tech company, which uses robotic arms to create drinks, will become a Ghost Kitchens America franchisee as part of its expansion plans.
