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What We're Reading: Page 92

Industry reads hand-picked by our editors

Sep 26, 2022

NJ.com
What is a ‘kitchen appreciation fee’? Why this N.J. restaurant charges customers extra.
SF Gate
1,000 SFO restaurant workers go on strike
Business Insider
Papa John’s has a new look — see inside the pizza chain’s first redesigned modern restaurants

Sep 23, 2022

Business Insider
This is what Starbucks workers really think about the chain’s changes to how they’ll make cold brew and other iced drinks
Today
When Do Restaurant Customers Deserve Refunds?

Sep 22, 2022

The Wall Street Journal
Alcohol Delivery Company Drizly Debuts Ad Platform, Hires New Marketing Chief
The Guardian
Short menus, local produce, no tablecloth: how to choose a restaurant and help save the planet
NBC News
McDonald’s ordered to face Byron Allen’s $10 billion discrimination lawsuit

Sep 21, 2022

Bloomberg
Shake Shack Online Orders Grow to 43% Since Covid
GeekWire
Seattle startup aims to put peanut-throwing vendors out of business with in-seat stadium delivery platform
Payments Dive
Profits slip for small businesses: survey

Sep 20, 2022

C-Store Dive
Gas stations without gas are coming — and they’re all about the food
The Washington Post
Meet the robots coming to a restaurant near you
POLITICO
McDonald’s to begin phased reopening in Kyiv

Sep 19, 2022

Axios Austin
Restaurants face labor shortages amid back-to-school season
Salon
“Equity within the whole restaurant”: The problem with the tipped wage
The Guardian
Restaurants v the cost of living crisis: how will they cope?

Sep 16, 2022

Business Insider
Chick-fil-A apologizes after viral tweet from company account sparks accusations of racism
South Florida Sentinel
NFT restaurant to open in downtown West Palm Beach
Supply Chain Dive
Rail strike averted as employers, unions reach tentative deal

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Library resources

Infographic
Maximize Engagement with Direct Mail and Digital Marketing Custom content for Valpak
Playbook
The hybrid power of print: Blending direct mail with digital Custom content for Valpak
Trendline
Self-service technologies transforming CX Supported by Toshiba

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Company Announcements

Cartwheel and Qu Partner to Power First-Party Delivery Capabilities for Enterprise Restaurants From Cartwheel
Cartwheel and MONKEY™ Launch Integration, Delivering a Comprehensive Catering Solution for Res… From Cartwheel
Olive Garden is the top brand with casual diners in 2025: YouGov report From YouGov America
Dutch Bros customers happier than those of Starbucks, Dunkin’, report finds From Chatmeter

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Events

17 JUN

Virtual Event | 2 p.m. ET Loyalty 2.0 Capturing — and keeping — the customer Presented by CX Dive, Marketing Dive, Hotel Dive and Restaurant Dive

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Industry Intel

Master Scheduling & Forecasting for Smarter Labor Management Webinar - on demand • Provided by Restaurant365
Attracting More Guests and Regulars in 2025 Webinar - on demand • Provided by Square
The State of the Restaurant Industry: 2024 Brings Optimism with Strong Job Growth, Rising Consumer Confidence Webinar - on demand • Provided by Restaurant365

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