Cartwheel, the leading enterprise delivery management platform, today announced a new integration with MonkeyMedia Software, a premier catering management platform for restaurant chains. This strategic partnership enables restaurants to streamline and automate their catering delivery operations through Cartwheel's AI-powered delivery management platform, providing a comprehensive solution for the growing catering segment.
This integration represents a significant advancement in restaurant catering technology, combining MonkeyMedia Software's robust catering operations tools with Cartwheel's sophisticated delivery management and real-time tracking capabilities. Restaurant brands can now manage all aspects of their catering business within a unified ecosystem, from order placement through final delivery.
“This partnership with Cartwheel represents a key milestone in our mission to create seamless catering operations for our restaurant partners,” said Darrin Winning, Chief Operating Officer, MONKEY™. “By integrating Cartwheel's best-in-class delivery management capabilities with our catering platform, we're providing restaurants with the comprehensive, scalable solution they need to grow their catering business while maintaining operational excellence.”
MonkeyMedia Software, which recently resumed operations as an independent company following its acquisition by Valsoft from ezCater earlier this year, has long been the industry standard enterprise catering solution. The company's platform supports order management, CRM, production, and delivery logistics for restaurant chains across North America. With this integration, MONKEY™'s restaurant partners gain access to Cartwheel's advanced delivery management tools, including AI-powered auto-dispatch, driver management, and connections to more than 50 catering delivery service providers.
Harold Castro, Sr. Director of Catering at a Willy’s Mexicana Grill and Howlin’ Willy’s Hot Chicken, is among the first customers to implement the integrated solution. Castro notes, “The combination of MonkeyMedia Software and Cartwheel has transformed our catering delivery operations. The integration provides us with unprecedented visibility and control over our deliveries, allowing us to manage both in-house drivers and third-party services through a single platform. This has significantly improved our delivery efficiency and ultimately enhanced the experience for our catering customers.”
The partnership comes at a time when catering represents a growing revenue opportunity for restaurants seeking to diversify their business. According to industry research, catering orders typically have a higher average ticket value than traditional delivery or dine-in orders, making operational efficiency in this segment critical for profitability. Per ezCater's 2024 "Feeding the Workplace" report, 90% of orderers are more likely to order from a restaurant that offers delivery tracking updates, highlighting the importance of real-time visibility for both restaurants and their customers.
“We're proud to partner with MONKEY™ to support the catering operations of leading restaurant brands,” said Alex Vasilkin, co-founder and CEO of Cartwheel. “This integration aligns perfectly with our mission to provide flexible, powerful delivery management solutions that help restaurants optimize their operations across all channels. Together, we're enabling restaurants to excel in the catering space with technology that balances efficiency, control, and customer experience.”
The Cartwheel-MONKEY™ integration represents a major advancement for restaurant catering operations. Together, the providers power 5 of Food On Demand's 2025 Outstanding Operators, restaurant brands selected by FoD for their innovative approach to operations and creative paths to success with delivery and all things off-premises.
Restaurant brands interested in learning more about the Cartwheel-MONKEY™ integration can visit www.trycartwheel.com/monkeymedia
About Cartwheel
Cartwheel is an enterprise delivery management platform for restaurants and beyond.
Established in 2012 as a Los Angeles-based delivery restaurant, the company rapidly shifted into a leading delivery outsourcing business. When the founders discovered the delivery management software they needed didn't exist, they decided to build it themselves.
Cartwheel's delivery management platform is trusted by dozens of the restaurant industry's most innovative brands and marketplaces, including more than 25 of NRN's Top 500 Restaurants, as well as Portillo's (also the first minority stakeholder investor), P.F. Chang's, Potbelly, Lou Malnati's and delivery.com.
With native integrations to leading partner platforms including Olo, Toast, ezCater and now MonkeyMedia Software, Cartwheel manages Hybrid Delivery, 3rd-party partnerships with national and 50+ local DSPs, and catering delivery, helping brands increase repeat orders. For more information, visit www.trycartwheel.com
About MonkeyMedia Software
MonkeyMedia Software is a premier catering management platform trusted by restaurant chains across North America. The company focuses on enterprise catering solutions for restaurants, supporting order management, CRM, production, and delivery logistics. Recently operating as an independent company after being spun off from ezCater in April 2025, MONKEY™ continues its mission to help restaurant brands build and scale successful catering operations. For more information, visit [www.monkeymediasoftware.com].