GoTab Partners with Pints & Paddle to Streamline Operations and Elevate the Guest Experience
Leading commerce platform bolsters presence in the growing eatertainment category
Integration with Restaurant365 enables labor optimization and operational excellence
ARLINGTON, Va., April 18, 2024 -- GoTab, a leading restaurant and retail commerce and operations platform, today announced a groundbreaking partnership with Pints & Paddle, a dynamic eatertainment venue offering pickleball, high quality casual dining and an innovative self-serve taproom. Through its seamless integration with Restaurant365 (R365), GoTab is helping drive operational efficiencies, profit and guest satisfaction.
Pints & Paddle leverages GoTab and R365 to better unify, track and manage its vast layout and diverse offerings for a bird’s-eye view of all activities, including pickleball court reservations, event management, dining and its PourMyBeer self-pour beverage wall. Embracing GoTab’s QR code ordering for tables in the dining area, GoTab Pass RFID cards for the self-pour tap wall, and strategically placed self-ordering kiosks, Pints & Paddle creates a frictionless ordering and payment experience for guests while streamlining operations for team members. Moreover, GoTab’s unique integration with R365 enables Pints & Paddle to track labor costs across various operational areas, enabling informed decision-making and improved resource allocation. With access to these unique insights across every touchpoint, Pints & Paddle has reduced labor costs by eight percent.
"Like most eatertainment venues, Pints & Paddle needed a system that would effectively manage high volumes across its multiple businesses,” said Tim McLaughlin, Co-Founder & CEO at GoTab. “From its pickleball courts to its self-serve taproom, GoTab’s smart commerce technology simplifies the guest experience and provides unmatched convenience throughout their visit. And through our integration with R365, Pints & Paddle is able to make data-driven decisions that directly result in a reduction in operational expenses, a massive win in light of current labor and cost pressures. As the eatertainment scene continues to gain traction, we’re proud to be leading the way in the segment to help operators maximize efficiencies and improve the guest experience with our purpose-built platform.”
Set against the backdrop of Maple Grove, MN, Pints & Paddle offers a myriad of attractions, including a sprawling 78-pour taproom, 10 state-of-the-art indoor pickleball courts, scratch kitchen and a versatile event space. With its lively ambiance, live musical performances, and an array of gourmet culinary offerings, the establishment invites guests on an immersive journey seamlessly blending sports, high quality casual dining, and cutting-edge self-serve technology.
“Pints & Paddle is filling a gap in the market for guests seeking unique, multi-faceted experiences, combining sports with innovative food and beverage offerings,” said Tim Skaja, Managing Partner at Pints & Paddle. “With a priority on the guest experience, our goal is to ensure they’re able to enjoy every area of our business during a single visit without friction. We’re grateful to GoTab for truly streamlining the ordering and payment process for our guests wherever they are and offering best-in-class self-service technology that frees up time for our team members to focus on hospitality instead of logistics. Plus, thanks to the GoTab and R365 Integration, we are now easily able to see our daily food, liquor, and labor cost in our accounting software, allowing us to make real-time adjustments to pricing and staffing to help increase overall profit.”
To learn more about how GoTab’s capabilities best support eatertainment venues, please visit https://gotab.com/demo-request.
About GoTab, Inc.
GoTab, Inc. is more than a Point-of-Sale (POS) for hospitality businesses. The platform helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab's platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls. Through its suite of flexible tools, GoTab creates measurable benefits for its operators, driving increased spend while reducing costs and contributing to the bottom line. Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing. For more information, consult our media kit, request a demo or learn more at https://gotab.com/.
About Restaurant365®
Restaurant365 is the industry's leading all-in-one, cloud-based accounting, inventory, scheduling, payroll, and HR solution developed specifically for restaurants. R365's restaurant enterprise management software simplifies day-to-day management for operators, allowing them to control food costs and optimize labor. Integrations and open APIs enable Restaurant365 to connect with other systems, including POS providers, vendors, and banks. The result is accurate, timely reporting that provides a clear and complete view of their businesses. Restaurant365 is based in Irvine, California with an office in Austin, Texas. The company is backed by Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital. Additional information is available at https://www.restaurant365.com/
