GoTab, a leading hospitality commerce platform, today announced the launch of its Self-Ordering Kiosk designed to significantly enhance the guest experience while helping staff work more efficiently.
Built for high-volume venues with limited staff, the GoTab Self-Ordering Kiosk enables guests to independently browse, place orders and submit payment through one, easy-to-use interface, eliminating long lines and ultimately simplifying the dine-in experience. Whether it's one brand or multiple businesses running out of the same location, guests can start new orders, customizing and modifying items based on preference, and pay directly at the Kiosk with any accepted method of payment, including credit and debit cards, mobile wallets, gift cards and more. Once processed, orders are routed to the kitchen and/or their respective merchants for fulfillment, and guests are alerted via text when and where their order is ready for pick-up. This one-stop commerce experience empowers guests to take care of their own orders, so staff can focus on delivering quality items and premium hospitality.
“Our Self-Ordering Kiosk was designed with high-volume establishments, such as food halls, quick-service restaurants, breweries and eatertainment venues in mind, as we continue to identify ways to improve the dine-in experience for guests, while simplifying the ordering and payment process for operators,” said Tim McLaughlin, Co-Founder & CEO at GoTab. “With our Kiosk, guests have complete control of their own ordering experience, customizing items exactly how they want them, reducing errors and increasing the likelihood for upsells through visibility into additional items that may not have been recommended by a server. It’s an instant game-changer for hospitality venues aiming to reduce operating costs, increase speed of service and order accuracy and deliver unmatched convenience even during their busiest times.”
The GoTab Self-Ordering Kiosk integrates seamlessly with GoTab’s suite of differentiated solutions, including the GoTab POS and KDS, ensuring that staff receive accurate, timely orders to fulfill each check quickly and without error. Its small physical footprint, customizable menus and modifiers, real-time menu updates, and unique SMS communication make the GoTab Self-Ordering Kiosk the perfect addition to high-volume venues of any sort.
To learn more about GoTab and its Self-Ordering Kiosks, please visit https://gotab.com/products/self-ordering-kiosk, request a demo at https://gotab.com/demo-request or stop by Booth #265 at FSTEC on September 13-15.
GoTab, Inc., a Hospitality Commerce Platform, is helping all sizes of restaurants, breweries, bars, food halls, hotels, resorts, and other venues run lean, profitable operations while making guests even more satisfied. The platform includes a sophisticated point-of-sale (POS) or can optionally integrate with other popular POS and property management (PMS) systems. GoTab allows patrons to order and pay via staff on the POS, on a kiosk, or using their own mobile devices, according to guest preference and venue operating model(s). Tightly integrated kitchen displays (KDS) and bidirectional messaging are then used for highly optimized operations and delivery. Guests never need to download a mobile app or use a password. In addition to typical on- and off-premises sales, GoTab enables eCommerce, memberships, subscriptions, and deeply integrates with event, reservation, and ticketing systems. Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing and is PCI DSS Level 1. For more information, consult our media kit, request a demo or learn more at https://gotab.com/.